software engineer

retail solutions consultant

project manager

senior software engineer

intern

Hyland Software

Having worked in several positions at Hyland over the course of six years, I feel I have experienced all that the company has to offer. So when I read reviews talking about it being a big "Boys' Club" and about the different cliques and how you're viewed as an outsider if you're not a part of it, I was nodding my head in agreement.

Hyland enjoys a public persona similar to places like Google and Apple. Just like those companies, the truth is buried somewhere amidst the stories of big Christmas parties, free beer, slides, and Nerf gun battles. The truth is, most of that stuff has been toned down over the years because Hyland is trying their best to reinvent themselves as a "serious" company, rather than the happy-go-lucky playplace for college kids they've become known for.

That means reorganization. Most of the original chairpersons and management have retired, and the only thing these new managers have carried over from their time spent under the Originals is shameless and in-your-face nepotism. It varies from department and team, but it's always there. If you work for a particular individual, you'd better learn everything that they're into and either get into it yourself (video games, sports, food, etc) or be able to fake it, because if you're just that guy who keeps their head down and works hard, even putting in extra hours or coming in on the weekends, you won't get noticed. Worse, you'll be so invisible that when it comes to the aforementioned reorganizations, you'll get left behind or given the worst position available. 

Quite possibly the worst of all is that you will see the vast majority of employees goofing off on YouTube or ESPN.com, playing MMOs or browsing Reddit while you are hard at work.  It's very discouraging, and it's no use saying anything to the managers, because lots of them are guilty of this as well. 

Hyland is a good place for a newbie or college graduate to get their feet wet in a software company, but unless you're willing to deal with below-average pay, a terrible health plan, and navigating the waters of favoritism, it's not worth planning a long career there. It's very easy to get caught up in the hype, as I did, but once you step away and the Kool-Aid wears off, you see it for how it is.

Not the company it used to be. Upper management likes to reference everyone working for the company is part of the family and usually the honeymoon phase of your job will last about a year. Then upper management will get some complaint or poor survey and will revamp the entire department and you'll get moved to another team completely. They've recently just fired approx 300 developers/QA analyst's under the pretense that they needed to restructure. Then the same day announced they were hiring the same amount in India, when called out executives got extremely defensive and then stated that it's a global company and needs a more global foot print. Most of their growth comes from acquisitions of other companies. They use their own software for management and ticketing but can't even get it to run without crashing and is optimized for processes from 5 years ago. Management and above gets promoted every 3-6 months while you'll be lucky to move up in 2 years or get shuffled to a different position and have to start all over again. Some have been stuck for 5 plus years at lvl 2, while others that management like and don't make noise will be promoted to lvl 3 or 4 in only a few years. They expect you to be an expert in the product without giving you access to materials or time to train properly. If you are going to tech support expect to get a ticket every 20 min if you aren't on the phone with their "intelligent" ticket automation. If you are a top performer you might get a 4% raise a year (otherwise normal performance you'll get 3%), promotions are usually 5%, and bonuses vary but again if you're a top performer you'll get one from 2-3k$ (1000-1500 after taxes).

Hyland Software, Inc. is an interesting place to work.  The college campus-like atmosphere is fun & exciting.  With so many conveniences, parties and activities at the workplace, it's not easy to achieve a true work-life balance outside of business hours. But if you're single or you don't have kids, this won't be a problem - you'll be really happy. They have a fully-equipped gym, a diner on-site and even a hair salon and masseuse.  You will never want to go home! 

"Play hard, work hard" is their motto and they have a reputation for hiring the best of the best.  One warning: Once hired, new employees have to pass a month-long, very intense OnBase training "boot camp".  During this time, you are isolated to training and will not interact with the department that you hired into.  You must learn everything about the software in those few weeks.  If you fail the exam, you will be let go without any explanation, compensation or empathy for your loss. I tell you this not to scare you away from Hyland, but to hammer home that working there is not for the faint of heart.  You've got to be absolutely confident in your abilities before you accept any position. Slackers need not apply! 

Yes, sometimes it can be kitschy, and it's true that you have to conform to the Hyland culture to fit in. However, Hyland Software is constantly winning national awards for "Best Place to Work". If you are a high-achiever, you will succeed, meet a lot of cool people, and have a great time working.

I used to enjoy working at Hyland but things have changed drastically. Everything has been "Verticalized" but all of my management came from a different vertical so no one knew how to provide any assistance. Hyland would frequently buy out an acquire competitors, presumably to eliminate the competition not by having a better product but by having less competition. This would be fine if they didn't have workforce reductions and fire a ton of people afterwards because they didn't have the work to afford them. Bonus' are based on utilization goals that no one in the department hits unless you are assigned a 40 hour a week staff augmentation. The healthcare is not very expensive but also nothing to brag about. You are required to get annual screenings and physicals to receive the discounts. Years ago, they would have sporadic events such as dodgeball tournaments that they often still brag about on social media referring to "TBT to our 2010 dodgeball tournament". Reason for the TBT is because these haven't happened in years. The culture that was once brag worthy has become practically non-existent so now you are just settling for a normal job at below industry standard pay. To be fair, this was services. My time in R&D was actually great, however that was before the reorganization that no one seems to be fond of.

Working for XYZ Company has been an incredibly rewarding and enriching experience. From day one, I've felt like a valued member of a dedicated and passionate team.

One of the standout aspects of being an employee here is the company's commitment to fostering a positive work environment. The culture is inclusive, supportive, and encourages open communication. This not only promotes teamwork but also empowers each employee to contribute their best ideas and creativity.

The opportunities for professional growth are abundant. XYZ Company invests in employee development through training, mentorship programs, and continuous learning resources. This commitment to personal growth has allowed me to expand my skillset and take on new challenges, advancing my career in ways I never thought possible.

Moreover, the company's dedication to work-life balance is truly commendable. They understand the importance of maintaining a healthy equilibrium between professional and personal life, which leads to a more satisfied and motivated workforce.

Overall, working for XYZ Company has been a fulfilling journey. It's a place where your contributions are recognized and appreciated, your potential is nurtured, and your well-being is a priority. I'm proud to be part of this remarkable organization and look forward to many more years of growth and success here.

1. It's a company with booze and parties that you rarely take part if you're working.
2. The company culture changed a lot (for worse) in the past 4 years.
3. Management does not listen and they only worry about the numbers and ratings. They don't care if you are overworked, swamped with projects, or product delivery quality (usually mediocre).
4. The company pays below the market and internally advertises that all the benefits they provide, plus the culture makes up for it (which is not true).
5. No career plan, they recently implemented a system to try to take care of that, but with no management engagement.
6. They sell a Google/Facebook-like image, but they are far from it, they still behave like a small countryside company where only if you are a "friend of the King" or related to someone you can grow. If you're looking for Google... apply to Google.
7. If you just got out of college, great, you will learn a lot, but once you got to a certain level... better look for a better place.
8. The good of the Company is its people, great people are working in the low ranks of Hyland. Smart, talented, capable, trustworthy, hard-working people, but most of them are not Managers.

I have been working for Hyland Software for 9 years and every week I feel more violated then the previous week. Management is only out to protect themselves and profits and whatever is left over for the employees it is pre-chewed and tasteless. After 9 years I get a 2% raise after the company posted record profits. My raise did not even cover cost of living increase or the increase to the company sponsored health plan that most employees cannot afford. Profit sharing for 9 years is only about $150.00 per quarter. The perks they offer are considered part of your pay. Hyland offers no clear career path and if any it is changed often keeping you held up for development for years. No promotional opportunities unless you are tied to the family. Hyland's "Career Growth means doing more, Staying later than normal, and taking on more responsibility without any increase in compensation and high expectations. Hyland pays well below average salary but expects employees to work and act like they are being paid $100k. Hyland will tell you on a daily basis how lucky you are to work here and how amazing and great everyone is.

Pros - Lots of corporate events, outside/after work activities, such as awesome holiday parties, awesome clam bake party, field day events, ect... There would be random days after work where its some drinking social event going on. So those are cool. Work life balance is good too. 

Cons - The pros are very short because there's not much. Hyland doesn't like to spend money employees. You can make a lot more if your in any technical role at another place. Even when getting promoted, you're not making that much more. The good money $70k+ is from becoming a team lead or manager and it can take years to get there. 

Another issue is just management (depends on your department/manager). But in my case, the communication was very poor as in they will tell you to do one thing, but expect the other. They will say it themselves that its a lot of grey area.

TLDR: The low compensation can only make up for the cool corporate events for so long. Low compensation leads to higher turnover rate and you will find out real quick that you're going to take on responsibilities outside the paygrade.

They say that their employees work hard and play hard, but the work hard part is a huge understatement. 

The customers are fantastic and the work is very interesting. Attending training classes to further knowledge and obtaining Microsoft Certifications are a must. Working as a team is a must and co-workers are very welcoming and friendly.  They provide several free items, like pop, candy, and spontaneous contests in the atrium, and on-site amenities that make life a little easier, like hair cuts, massages, travel agent, dietician, dry cleaning, car washes, etc.

For a college graduate, looking for that first job to get real world experience, this is a fantastic place to start. For those with experience, it is tempting to take a job there based on reputation that it is a great place to work, but this reputation is not enough to make up for the below industry standard pay.

The most enjoyable part of my job had to be interacting with the children and their families. I love working with the public ! So having good co-workers is very important to me so that we have a strong team of employee's. I have learned alot of computer skills. At Hyland they always promoted the one team therory. Some departments were not treated like we were all on the same team. But bench player's . One example is that only one department out of the whole company had to take a manditory hour lunch break with out gettitng paid. Witch would have been fine except all of the rest of the company got repaid back 30 mins of their lunch breaks, per the employee's manual. One team? Middle management at Hyland need some beefing up, management classes. For the most part I loved my job at Hyland. I loved going to work very day. Hyland just got to big too quickly and the middle managenent is very weak. Making life at Hyland very different now a days !

Top Job Titles	Average Salary
Software engineer 6 salaries reported	$110,333 per year
Retail solutions consultant 6 salaries reported	$70,250 per year
Project manager 5 salaries reported	$91,800 per year
Senior software engineer 4 salaries reported	$94,250 per year
Intern 3 salaries reported	$14.00 per hour

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