coordinator

pricing analyst

customer service representative

billing coordinator

traffic coordinator

Hyundai Merchant Marine

Manager micromanaged and employees were constantly on edge around our department head. It was a prison sentence due to no option to transfer into a different department. At one point, I was forced to read an attendance policy during a life-threatening family emergency that was illness related due to not calling "every single day" to let management know my whereabouts though they knew I was out of town and family member was dying in ICU. Family member recovered only to succumb to their illness two weeks later. It was a sorrowful and stressful time but my co-workers kindness carried me thru. The same manager who made me read the attendance policy tried to give me their condolences but I couldn't even look them in the face out of anger from wasting my time to read an attendance policy weeks before. How I survived working there is beyond me. I was miserable and unhappy and was constantly picked on by same manager, which I thought was in my head, but concerned co-workers would approach me after a bad day with manager to make sure I was alright and trying to understand why I would be the only one reprimanded out of a group all doing the same thing!

HMM at the clerical level is not terrible, but no one wants to stay at this level the rest of their lives. Any vertical mobility is hamstrung by Seoul HQ that send their Korean VPs over to supervise. Unless you are Korean and fluent in it, you will most likely not be looked at for a promotion to manager and above (there are exemptions to this of course). 

Culture is primarily work your 8 hours and go home. There are cliques that form between departments and each department tries to blame the others for mistakes to not look bad on reviews. Upper management are very often out of touch with the industry and ignore ideas from clerical level (who are interacting daily within the Logistics Industry). 

Typical workday is dependent on department. Can range from stressful to no work whatsoever. Company does not believe in working efficiently and will assign petty work to anyone that work more efficiently or quickly. 

It is an ideal company for this industry. you will gain a lot of experience. staff are amazing and very friendly. whoever left this company, they left because they do not like the industry.
managers down to earth and always willing to help.
many activities each week, month, year.
bowling tournament, potluck(food and food) almost every two weeks, xmas party, thanks giving, two Korean occasions(similar to Thanks Giving), ...and many other events sponsored by the company. really great workplace culture.

There is a load of work but if you want this experience you will like it, it is very broad industry and you will learn more if there is more work than sitting doing nothing.
Zero politics at this company on the clerks level. you make mistake correct it and learn from it.
and if you proved yourself, you will be recognized.
All in all great company. Recommended for learning and growing in this industry.

oh and of course health care, you will never find better

I worked as a temp in several capacities and the training was the bare minimum.  They hire the most in-experienced, unprofessional persons over those that are more qualified.  The managers are way too friendly with subordinate staff and confidentiality is totally out of the window, especially if you work in the Demurrage Department.  The inability to set boundaries is not a reason to treat those more qualified as if they know nothing.  You will be frowned upon if you had a college degree because most of the management team was grandfathered in so education means absolutely nothing.  Good Luck!!!!

Over all this a great job if you are simply looking for temporary work.  All the jobs pay less than market pay.  There is no room for growth.
They only cater to Koreans because the company is a Korean company.  There is nothing professional about this make-shift company.  I've watched this company cut every corner possible.  The company operates on lies.  The management is unprofessional and HR consist of two people who don't know what they're doing.  it's half way through Feb. and multiple people have yet to receive their W2 forms. HR doesn't return phone calls until 2 weeks later.   I've been told on multiple interviews that it would just be better to omit hmm from my resume.

"Korean Management Style", including staffing all senior roles with expats from Seoul, is emphasized as the superior way to lead.  In truth, it is so restrictive and negative that no American would want to work there.  Horrible treatment of non-Koreans, and nonexistent raises and bonuses for American staff for at least the past 5 years.  The company nearly went bankrupt last year and was only saved because it was absorbed by the Korean Development Bank - and it is still on its way to mismanaged death.  If you are offered a job here, RUN the other way.

A great company who managers are qualified for their position. They are very receptive to suggestions and new ideas.  Hard work and positive results are rewarded with promotions, raises, awards, and excellent bonuses. The most enjoyable part of the job is working with people of diverse cultures (co-workers and customers).  Overall, a great place to work!

This company recently had a financial restructuring within the last 2 years due to bad business decision from the corporate office in Seoul, Korea.

They have an expectation for you to work outside of your job means and to bend over backwards for customers. 

Internally, people constantly pass along work to other people and claim it's not their job.

Leadership doesn't care about employee ideas. The managers act as if you're out of line if you make process improvement suggestions.

Was a good job to gain experience in the shipping industry before seeking better job opportunities. The job got redundant after a while, and the lack of advancement opportunities at the company (I spoke to many employees who claimed to have been in the exact same position for 15+ years) along with non-competitive salary levels at the company made me take the decision to leave the company after 2 years of working there.

Do not work for HMM if you have a choice. Even as a temp. They will offer you a higher rate than they would if they hire you on. In a pinch this is okay, but the company does not train well, will throw you under the bus/overwork you/underpay you, and the VP speaks to you how she pleases. This is an industry that you will have a steep learning curve, but the way things change in this industry, you'll never be fully educated on your role and they include that fact on your review. 

Top Job Titles	Average Salary
Coordinator 3 salaries reported	$19.50 per hour
Pricing analyst 2 salaries reported	$21.75 per hour
Customer service representative 1 salary reported	$19.50 per hour
Billing coordinator 1 salary reported	$21.00 per hour
Traffic coordinator 1 salary reported	$19.50 per hour

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