field service technician

repair technician

security officer

retail sales associate

field technician

You get hired at the lowest level. During orientation, an intern is "rescued" from your lowly group, they've been waiting for this person! Hooray! But not you. 
Lowest level jobs get 1.5 times minimum wage, which is great, except you will never get a merit based raise. Until maybe when minimum wage evens out. Maybe. People who have been there 25+ years don't get raises, not even a bump to their base pay. 
Corporate expects you to work without having physical needs like elimination. Expects you to keep numbers up and quality at its highest, without hiring more employees after a bunch leave. Expects you to take on others' work loads when they quit, on top of what you already do.
Corporate loves to have fancy meetings and pat themselves on the back, show off and take tours through your area, telling themselves what a great job they are doing.
But not you. You never hear praise for your hard work. All you hear is negative, usually because someone else has done poorly, but they can't be singled out, so you are made to feel guilty for something you didn't do. 
You try your best to do all the things, but it's never enough. 
Your cafeteria is taken over at the whim of Corporate, and you are not allowed to go to company-wide meetings. In your own cafeteria. 
Nepotism happens, but Corporate finagles the flow chart so Brother One isn't necessarily working for Brother Two, but in practice, he is.
There is no local HR. They are across the country, hours behind, and utterly useless.

6+ years of working shorthanded and then depending on the same long term employee to pick up the slack is not a good environment to be in. Bad decisions made from afar have no consequences on those that make them,  but the workers suffer because of it. Voicing our concerns have had little effect nor does it deture those that do not understand what we do from making shortsighted decisions. Every time they make some cost saving measure, it ends up costing them more money. Having to depend on security contractors who are just a body and cannot do our work due to gaming regulations and still having to work multiple 12 hour days long term has burned us out. If you want to work endless overtime and not be able to have a life outside the company, then this is the place. Lots of lip service and promises to fix things, but nothing the same old same old. We are always told how much they care about the employee,  but actions speak louder than words. The question that I would like to ask the execs is, would they still continue to work for this company under the same circumstances that they choose to create for their  employees? When you continue to ask for basic things that are necessary to do your job efficiently and effectively and are constantly told no by the bean counters,  eventually you stop asking and just find other employment. You want to retain your employees, then it's time to step up.

Working at IGT Tech Support (IGT) can serve as an excellent springboard for launching your career in the tech industry. With its global reach and exposure to diverse technologies, IGT provides a strong foundation for entry-level professionals. However, while it offers valuable experience, it is advisable to consider expanding your horizons and seeking opportunities elsewhere after a certain period.

IGT offers the advantage of exposure to a wide range of technologies and the opportunity to interact with clients from various industries and regions. This exposure enhances your technical skills, adaptability, and problem-solving abilities, making you a well-rounded professional. The multicultural work environment encourages collaboration and provides valuable insights into different work cultures and approaches.

The work wasn't bad. Most of the coworkers were nice as well. I was let go due to THEM making schedule mistakes though. I was told if I worked a Saturday I would have fourth of July off and paid. I worked that Saturday and didn't clock in for my 'shifts on the fourth. A week later they say I'm being let go for a 'no call, no show' on the fourth. And when they realized they made the mistake, they still let me go and didn't even offer any severance since the mistake was made on their end, not mine. That is the ONLY negative thing I have to say about the company. 

I had a strange experience. On my first day my coworker said she felt like its a hostile work environment. They gave us pizza and ice cream on the second day because apparently there was alot of people quitting due to lack of hours. I was here for 6 months and I was supposed to be a line lead but they said never mind. You have to becareful don't talk to coworkers or you'll be moved, if you mess up they'll replace you, they discipline workers by putting people in the back of the warehouse to take 3rd break, they won't tell you when you're fired they just won't let you in one day.

The place has a lot of opportunity in great pay and gracious hours, but lacks a supportive management and your job is always on the line. Work is sometimes cancelled as well due to an assortment of reasons which can impact your pay heavily. New people are expected to leave and the ones who stay if not sufficient will be forced out. If given the option working on the press is much more beneficial and much less work.

What is the best part of working at the company?
The pay scale was wonderful. the benefits were decent

What is the most stressful part about working at the company?
the overload of work and not enough workers because management wanted to trim the work force so their bonuses we higher.

What is the work environment and culture like at the company?
the work environment was just like a casino.

What is a typical day like for you at the company?
install or remove games on a daily basis

What is the best part of working at the company?
Unless you like management that treats you like a replaceable trained monkey, there isn't one.

What is the most stressful part about working at the company?
Backstabbing coworkers and management staff who let their buddies have the easy jobs.

What is the work environment and culture like at the company?
There isn't one.

What is a typical day like for you at the company?
Come in, do your job, hope you're not the next person to be replaced with cheaper labor.

IGT will literally run you rabid. they will have you standing in 1 spot for the ENTIRE 12 hour shift no matter how much pain you’re in. you CANNOT walk around or move. the favoritism is extremely unfair. they make sure everyone who’s in good with managers, or who flirts with them,  get easy jobs and if they don’t like you they’ll put you somewhere you hate. management is extremely hard on employers and just want to reach numbers. overall really sad place to work.

Very good company to work for! I highly recommend. Although the shifts were 12 hours shifts I really liked the idea of having 3/4 days free which introduced work/ life balance with weekly pay as well. Aside from that, management was great, the work environment was great, I could go on. This job gave me the opportunity to work and still live outside of it; so if work/ life balance is something you’re looking for, as well as a good work environment i’d recommend working for this IGT!

Top Job Titles	Average Salary
Field service technician 2 salaries reported	$22.73 per hour
Repair technician 1 salary reported	$21.00 per hour
Security officer 1 salary reported	$21.00 per hour
Retail sales associate 5 salaries reported	$68,500 per year
Field technician 1 salary reported	$20.00 per hour

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