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IMG Academy

My work experience at IMG ACADEMY definitely sealed my belief in,  “If it sounds to good to be true it is.” 
The negative work environment concerning IMG Academy began in my interview to when the last straw dropped for me. Everything I experienced was a complete hype of lies. 
My first day was great and it went down for me fast  from there. 
Extremely over worked with the expectations from management during my work hour duties were to be on the same level as a Police Officer or Military Vet level and in return I had absolutely no authority to complete my work duties appropriately therefore I guess that gave them in their eyes the reason to definitely under pay me, and not be appreciated or respected at all by anyone on either IMG Campus. 
The benefits were great but they’re are so expensive I only net about 40 percent of my pay, so I was basically paying  them for my employment. 
IMG Academy banks billions and pays the ones who sweat the most penny’s. Rewards you with one limited amount free meal each shift, ice cream, coffees and or other lame rewards. 
My work hours were spent being nothing but a baby sitter to entitled rich bratty kids that drove top brand, over powered automobiles, walked around with all the top of the line brands of athletic gear, clothes, jewelry,  shoes, electronics, bikes and also wallets full of cash which they would leave everywhere on each campus, like it were no big deal and then when they lost any of those items I had to basically pull it out from somewhere, because their entitled rich parents along with their kid blamed me for not being able to find their items due to the only place their kid was was on one of IMG’s Campuses or maybe under their breath accuse me of stealing what their kid had lost. Most of the kids have no idea what the word, “No” is. And then when they need to be punished the ones whose offenses were the worst got to stay as a Camper or Student and continue on like nothing happened, while the ones whose offenses were the least as a Camper or Student got sent home.
The Campers are the worst, because they have nothing to lose. The Students try, but in the end they know they do have something to lose.  
Either way as an IMG CSO I was just a babysitter to the rich and their bratty kids. 
CSO Management from the Director, Supervisors, Leads down to most of the coworkers are complete rude liars. They all say, “Thank you, good job” but no one ever receives any incentives except for us to continue completing work environment surveys to continuously not see anything get better and the only thing I did see were attitudes and treatment get worse.  
They also have their favorite employees as well. I witnessed the best COA’s get treated like bronze and the worst CSO’s get treated like gold. It seems the more you keep quiet, flirt with the moms or all females and let the kids come and go as they please that anything you did negative made you the best employee in everyone’s eyes because your a helper in keeping the money coming in so you can keep bringing home the penny’s. If you don’t do that your like the black sheep in the family. Oh and that’s another thing they kept trying to convince  me to believe that I was part of their family. 
They seem to enjoy making the work environment so bad that you just can’t stand it anymore leaving you the choice to give them a reason to either fire you or give you the choice  to guit.
Then which ever happens the employment exit process was another extreme negative for me because they nit picked so much in deleting money from my last paycheck to leaving me with barely any money left, like they punished me for what they caused. 
OVERALL my review of anyone involved with IMG Academy truly has disappointed me and they need to stop spending the money on having to keep up with their massive employment turnover, and seek the negatives that are causing it to continue happening, fix the negatives and give the money to the true genuine employees that truly deserve the profits and then maybe IMG Academy will actually become true greatness to every one. 

What is the best part of working at the company?
Best part of working at IMG are the kids.  They come from all over the world and getting to work, know, and even watch them participate in their sport is rewarding.  

What is the most stressful part about working at the company?
If working in the Food and Hospitality departments, there seems to be a lot of drama and cliques amongst the employees.  If you don't "fit-in" you're made to feel left out.  There are many diverse groups in  the Food and Hospitality department.  All seem to gather with "their" crowd and hence, if you're not one of them, you're made to feel like an outsider.  Management has a hard time dealing with this. 

What is the work environment and culture like at the company?
If working in Food and Hospitality, you are expected to work in ALL conditions. Summers can be brutal.  Heat and the influx of summer camp students make summers extremely hard.  

What is a typical day like for you at the company?
In the Food and Hospitality area, you work.  You need to arrive at least 15 min. prior to your schedule and expect to stay at least an extra 20 min. after your time to get all your work done and set up for the next day. You're busy.  You're expected to be able to lift, carry, prep some heavy items.  Lot's of cleaning.  Offer great customer service wth a smile.

A typical day in Student Life is overwhelming—constant pressure, understaffing, and unrealistic expectations. I was always doing the work of two or three people without proper support. I learned how to survive in a toxic work environment but at the cost of my mental health. Management is disorganized, unresponsive, and more focused on micromanaging than actually helping staff. The workplace culture is draining—people are burnt out, and there’s zero appreciation or encouragement. The hardest part was being expected to handle everything without backup, even in emergencies. The only enjoyable part was leaving at the end of the day, though sometimes even that was delayed due to last-minute demands. This company doesn’t care about its workers—just image and output.

I enjoyed the people that I worked with directly, as well as the management for the campus safety department. They are genuinely great people who care about those below them and want Campus Safety to be treated better by IMG/Endeavor as a whole. That being said, the President / CEO of IMG must feel as if those working Campus Safety are already making enough money. We deal with event traffic, watching cameras, solving dumb problems, dealing with kids who never have heard the word "no" before, making sure buildings are secure, lost and found management, dealing with vehicles - round the clock protection of the property. The expectations and the pay do not match as well as the stress that comes with it, but if you don't stress about certain things it becomes a problem to the company owners etc.  

This company has upper management that have unrealistic expectations of their staff.  The expectation is not equal to the compensation.  They expect to provide a world class customer experience at the expense of not supporting the staff.  The culture is one that on the outside appears to have it together, but in reality they are not willing to spend money for supplies so employees can provide that exceptional customer experience.  Most everything is a "song & dance" routine to impress customers to spend their money at IMG.  Behind the scenes none of the staff is happy, staff feel abused and un-appreciated and under compensated.  Management doesn't want to spend a dime to for maintaining a beautiful campus.  They cut corners to save money and then don't want to spend money to fix things because they went cheap.  This place makes millions and all management is concerned about is making their financial records look good for corporate.

Management does not care about their employees, they don’t want to listen to them or receive feedback. They do not support their teachers when parents complain about policies that admin has told teachers they need to follow. Parents drive the choices admin makes to the detriment of their staff. 
They consistently change things and not always for the better so you need to be prepared to be incredibly flexible. Pay is not competitive or on par with public schools in the area, and they will push the truth to get you to work there and then not deliver. There is a massive lack of diversity in the school itself and it is not a problem they want to rectify. 
The campus is beautiful, most of the staff is great, and there is autonomy in the classroom. 

I really enjoy working remotely at IMG Academy NCSA College Recruiting because it offers the perfect balance of flexibility and productivity. Being able to work from home allows me to create a comfortable and personalized workspace where I can focus fully on my tasks without the usual office distractions. This setup helps me maintain a healthy work-life balance, giving me more time for family and personal growth while still excelling in my role.
Remote work also encourages strong communication and self-discipline, which have helped me develop valuable skills. The virtual training and support from the team are top-notch, making me feel connected and motivated even from a distance. Plus, the convenience of not having to commute saves time and energy, which I can put back into my work. Overall, working remotely at IMG Academy NCSA has empowered me to perform at my best while enjoying flexibility and autonomy.



if youre in this job for more than 6 months, youve made a mistake. while there were good people around me, it feels like the management here has made sure that there will be no good people above you. there was a sense of optimism during the interview process that was immediately discarded upon acceptance of the position. they promise you the world, but it couldnt be further from the truth. if you accept any position in the marketing department, be prepared to constantly look over your shoulder and plan on defending every decision to management that considers themselves "experts" in every field, including the one they hire you for.

the terrible workplace culture, morale and general outlook is a result of even worse management.

-Typical day would include coaching youth athletes and putting Professional/College basketball players through my innovated workouts.
-Learned how to organize large group of athletes to train on a consistent basis.
-Learned the importance of Biomechanics of training through the knowledge of the staff.
-Co-Workers helped one another push further beyond our limits
-Hardest part about the job was maintain high levels of energy through 10+ hours of training and coaching.
-Most enjoyable part of the job was being a role model for the youth and interacting with NBA and College Athletes

High energy enviorment with demand for high performance and delivery.  Customer satisfaction is are considered highest priority.
Requires elite staff.

Top Job Titles	Average Salary
Mentor 1 salary reported	$38,500 per year
Teacher 4 salaries reported	$57,500 per year
Coach 4 salaries reported	$51,500 per year
Cook 6 salaries reported	$16.00 per hour
Personal trainer 3 salaries reported	$48,333 per year

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