physical therapist assistant

speech language pathologist

occupational therapist

physical therapist

certified occupational therapy assistant

INCITE REHAB

A typical day at work:
-Incite expects one therapist/assistant to cover multiple buildings every single day. Get used to traveling all over the place, having no set schedule, and putting lots of wear and tear on your car.
-you'll be lectured about productivity, but have a laptop from 2012 or earlier to document on. 
-you'll be asked to work weekends. You'll also be expected to cover your own time off, so there's no actual time off. 
-there is no PRN staff whatsoever, period. Incite runs a "skeleton" crew 24/7 (See above). 

Management: 
-some district managers are ok, but upper management is always on a power trip.
-managers and upper management sit at home, "self quarantining" while therapists and assistants work with Covid patients. They have no problem putting you and your health at risk, but won't dare do it to themselves. 
-get used to random documentation audits from managers in the company that haven't worked in a clinical setting in years. 

Benefits, etc.:
-the "benefits" are a joke and are expensive. 
-you will not get a raise for your entire existence with this company. You'll be told during the interview/hiring process that you will- don't be fooled. I have talked to therapists who have been with Incite for 8-10 years and have NEVER had a raise.
-there is no 401k matching and hasn't been any for years. Don't expect it any time soon.

Typical day consists of seeing anywhere between 8-14+patients 30-40 min each. You’re asked to maintain high productivity with no extra compensation, raise, or benefits based on performance. Christmas “bonus” include a $50 Amazon gift card or company merch. I have enjoyed working with my fellow therapist, however, management does not appreciate you. You are a body and they do not care whether you are providing client centered skilled services as long as you are completing point of service documentation to maintain high productivity. We were written up for insubordination for not completing group treatment in order to attend a company wide training on a new documentation system since that would mean low productivity. Essentially they did not want to pay for training. I would never recommend this company for employment 

The SNF I work at for Incite is an enjoyable environment. The staff cares for the residents and patients on therapy caseload. Communication can improve when it comes to COVID/ Isolation protocols. With Incite, if you have low hours due to small therapy caseload, you are expected to stay at or above 87% productivity each day; that’s challenging to do if you are DOR due to daily morning meetings and Medicare meetings once a week. 
Our district manager does a great job at communicating daily what facility you are needed at for that day. Everyone I work with on the interdisciplinary team cares for each patient and has the same goal: to increase their independence and get them back home safely. 

Incite is a typical SNF rehab staffing company. Productivity expectations are unrealistic and you are pushed to see as many patients as possible in as little time as possible. You are also pushed to pick up patients who don't truly need therapy. You will never get a raise and are not allowed to work overtime, even if your caseload supports it. Conversely, if your caseload is low you will have to take off without pay and use PTO. The company is most concerned with keeping the facility administrators happy rather than supporting their therapists. Not a great company to work for, but honestly not really any worse than the majority of SNF staffing companies. Just not really any better than average, either.

Poor management very unethical. Every patient  is placed in a ultra rug  category with  no input from therapist  Management with no therapy background reviews your documentation   Management dictates your treatments limiting exercise and lower paying CPT codes. Nepotism runs rampant from area managers to DOR. You use most of your PTO to cover the hours you lose when census is short which is often due to the poor reputation the facilities have in the community or to use your PTO you have to arrange your own coverage. Benefits are expensive and no 401k match. They install cameras in facilities to spy on employees. Forget any raises there is no yearly performance evaluations.

Poor management at the district and corporate level. Phone calls and messages are routinely not returned from management. New hire orientation is essentially non-existent with online orientation required PRIOR to first day, which is unpaid. Documentation is internally reviewed by corporate employees without a therapy or medical background. Incite emphasizes point of service documentation but adequate laptops are not provided. Like to say they’re different but money is at the forefront of all decisions.

If you want to work for Incite Rehab, there are some things you should know... Don’t expect a raise... EVER. What you start out with is what you will get paid... FOR THE REST OF YOUR EXISTENCE. Incite would rather lose you as an employee than give you a raise. It doesn’t matter how loyal you have been, how many times you have bent over backwards for them, they do not appreciate it, nor do they care if they lose you.

What is the best part of working at the company?
Flexibility. Also they have locations all over Arkansas in case I want to move.  

What is the most stressful part about working at the company?
Working here is not stressful. Productivity expectations are seemingly a bit high (87%) but attainable. 

What is the work environment and culture like at the company?
Tremendous team! Everyone here gets along. I feel like we are all friends. 

What is a typical day like for you at the company?
Tx hours are 7-7. So I go in when I want and generally work a 7-8 hr day

Have to ask a month in advance for vacation days. Hours vary greatly. You will have to travel regardless if they say you won’t. Company will never be on your side, they will always protect themselves before they protect you. I love my coworkers and my District Manager but this company needs a refresh from the top -> down. Losing therapist(s) every month isn’t normal. It’s very sad to see how much potential this company has go down the drain because it is ran by business people and not therapist. 

Incite Rehab provides an overall relaxed environment which allows for improved focus on quality treatments and ample time to complete documentation. The hardest part of the job is intermittently giving unsettling updates on patient progress to family members. The most enjoyable part of the job is the experience of overwhelming satisfaction when a patient advances through their plan of care from skilled interventions you've provided.

Top Job Titles	Average Salary
Physical therapist assistant 29 salaries reported	$32.33 per hour
Speech language pathologist 15 salaries reported	$41.77 per hour
Occupational therapist 4 salaries reported	$42.00 per hour
Physical therapist 11 salaries reported	$44.68 per hour
Certified occupational therapy assistant 20 salaries reported	$32.80 per hour

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