data entry clerk

clerk

technical support specialist

accounting clerk

senior clerk

ITC Federal

What is the best part of working at the company?
Good work environment,low pressure and two days a week teleworking 

What is the most stressful part about working at the company?
Management little to no involvement. 

What is the work environment and culture like at the company?
Work environment is good ,no high pressure. Do your job then socialize a little or walk around the building. There is a gym so go workout for 20 -30 min just get your work done!

What is a typical day like for you at the company?
Arrive anytime between 6:am to 9:am, log in , check outlook emails, check teams for any new information, work at my job in accounts recievables, I work eight hours and leave

It was an awesome job and I loved the work. However the management and HR department suck. They act like they are there for you when you are having problems but they are not. They encourage snitching on people rather than focusing on your own work. When you try to defend yourself they claim they investigate the issue but they really don't. They would rather fire a good employee over a bad one that who has been there longer because they don't want to lose them. 

Loved it here. Coworkers were great. Usually a drama fest, but you can pop your headphones in and get to work. Not much room for improvement, lots of the same employees working in the same position for many years. Most of the management were nice and understanding. Very easy work, as long as you're okay with sitting at a computer. Super nice break room with plenty of options and close to many restaurants. 

Technology solutions service provider doing important work for the US government.  Promising future, engaging and energized leadership team, fast growth and an exciting time for this company.  It's awesome being a part of it.  Benefits are outstanding, work life balance is fantastic.  Company was just recognized as a top workplace in 2024 by the Washington Post.  Best company I've ever worked for.  

What is the best part of working at the company?
Good atmosphere, very professional, helpful, just a great company.

What is the most stressful part about working at the company?
The contract was ending soon, it was unclear if it would be extended.  It became clear over time that it would not be.  

What is the work environment and culture like at the company?
Great people, very clear and upfront about the work and the expectations.

The workday was 8 hours, because the job was a contract, at the on-site job, little to no direction, had to request help from the contractor at Homeland which was given.  The hardest part of this job was the contract stability, i.e., 6 months.  Stressful on this point.  The job was, however very enjoyable, the employees were very helpful.

Good benefits and solid pay. Management was ok. Multiple weeks of training and work is pretty routine data filing from day to day. 

Left because of frequent mandatory overtime. Multiple Saturdays a month, 1-2 hours every day (keeping in mind. Highly encouraged to work on holidays too. If you had overtime Saturday they would tell you on Thursday and if you couldn't work they'd take it out of your vacation time/PTO

What is the best part of working at the company?
no one knows what is going on and if so they wont tell you

What is the most stressful part about working at the company?
the unknown and the unwilling to help

What is the work environment and culture like at the company?
cut throat   unknown or unwilling        

What is a typical day like for you at the company?
train anyone that wants or needs

CONS: There would be barely any communication from management when  there were changes made to the SOP. Received different answers when talking to upper management. Learning curve.

PROS: Good as an entry-level job and build experience. Federal, self-paced, individual work, good people, non-stressful work, and decent breaks.

For the quality of work that they are looking for, the pay doesn’t match up. The work is repetitive and can get boring. You get two 15 minute breaks and a 30 minute lunch. You also cannot be more than a minute late to work or when you’re coming back from break. If you’re constantly late by a few minutes, it starts counting as an absence. I can go on and on..

Top Job Titles	Average Salary
Data entry clerk 8 salaries reported	$19.90 per hour
Clerk 6 salaries reported	$19.73 per hour
Technical support specialist 10 salaries reported	$70,000 per year
Accounting clerk 1 salary reported	$23.10 per hour
Senior clerk 4 salaries reported	$19.39 per hour

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