territory sales

assembler

customer service representative

shipper

material handler

Igus

Went in for an inside sales position interview. Spoke with the supervisor of inside sales. Then took and passed the mechanical aptitude test. Went in for a second interview with the manager of inside sales. They decided I best fit working in the warehouse testing harnesses and inspecting incoming shipments (cables, chains, etc). I took the job because at the time I needed full time work with health insurance. Maybe a week later of training on test harnesses and inspection I was switched over to document control specialist and autocad drawing. The company did not want to pay for any outside training so I was quickly trained to make autocad drawings by a coworker. Alongside making drawings and being a document specialist, I would occasionally be asked to help assemble readychains and ready cables. Our department was forced to work mandatory overtime multiple times during the time I worked there. There was zero communication within the department and working with outside sales rep to get the proper information regarding customer builds was a nightmare. On top of all that the company was only paying me 12.50 an hour. I would not recommend working for Igus if you're looking for a company that values their employees . If you're looking for advancment within a company, stay away from this one.

You'll have the opportunity to work on some cool projects with big companies. Igus overall is employee centric, but has undergone some major changes in the past year that are unfavorable to many on the front lines.

From a sales perspective, commission was capped and reduced by 70% from the year before which resulted in major turnover. To deal with this, managers have spread out the work causing burnout among the sales and customer service teams. Ultimately this has just created more work for less pay which has led to a majority of the poor reviews here 

When positions are filled and running at full speed, the work is manageable and rewarding. 

Pros: great facility, great product, great benefits, great people

Cons: nepotism, internal politics can make it hard to grow or thrive, supply chain deficiencies (changing with production moving to US, and an underwhelming commission structure for both inside & outside sales.



At one time this was the place to work.  Those days are long gone.  German parent company has sent in a manager to run the US with no Cultural knowledge.  They are 100 percent activity based with no expectation of actual selling.  Problem is that they still pay on sales.  Completely micromanaged, overuse on Salesforce.com has created a culture of sales robots with no freedom to succeed.  They expect long hours but do not reward for the hours put in.  Work-life balance has completely gone out the window, they want you out on the road every single week regardless of your family life.  They do have a great summer picnic which they FORCE you to attend in RI but do not let your family come, so yet again after being forced to be on the road weekly they now want you to spend your free time at a force picnic.  If either the current VP or German manager is still around I would run for the hills.

Being customer service means you are required to take on everyone else’s job and micromanaged while doing so.  For one year we got quarterly bonuses for meeting goals then they completely changed goals making them harder to meet and turned it into a monthly bonus for a fraction of what we received previously, all while preaching they were the best numbers they had ever done. I’m not sure where the money goes but it is not to the employees.  When hired they made it seem like they were a family company which they may have been but they have had very significant changes in the past year. No matter how hard you work, how many goals you meet it will never be enough and you will never be acknowledged for it, you just end up a lifeless version of who you once were.  For you own well being avoid this company. 

Horrible place to work that not only made u feel like a slave but they cut you for no reason or for a stupid minimal reason that usually does not make much sense. The manager is cold and the pay sucks yet they wanna treat u like its a privilege to work there and I should somehow want to work extra hard to not be appreciated. Even the Job interview was weird, the hiring manager was really rude for no reason. I explain I had school one of the days and they said absolutely not meaning my education is not important only the slave work they have provided.

The company has a few aspects of it that really could use work but it'd overall a pretty good place to work. Management is more patient with employees who make mistakes and people are pretty friendly throughout the building.

That being said, management also can make some questionable decisions from time to time, the pay is OK but not phenomenal, and there isn't a lot of room for growth.

If you're looking for an easy job that pays better than minimum wage and offers benefits, I definitely do recommend working here. Just be a proactive person who learns well on your own. 'Cuz the training isn't always that great for new employees.

The job is alright. They provide training before they drop you into the job. You'll being doing quotes, on the website LiveChat, doing follow-ups calls, and calculating the best products for customers and taking inbound calls. They'll have training follow-ups every 6 months with additional trainings for new products sprinkled in here and there. Rude and angry customers are few and in-between. Coworkers are friendly and nice. However, office gossip is there but if you stay away from that, you can avoid it altogether. If you like engineering/manufacturing sales, this is the job for you. However, if doing this all at the same time doesn't sound easy and pleasant to you, you should keep looking for another job.

Work very hard to finish all of your work, and when you do help someone else finish theirs. The management support is terrible. Ask a manager for help with something that you've never done before and is needed by the EOD. The manager says sure after lunch. He goes to lunch and never comes back. My Co-workers were good people. Except the ones that are family members of HR or management. Workplace culture was terrible. Everyone is stressed out and mad. The most enjoyable part of the job is the Holiday Christmas party. 


Very bad work like balance, need to work late hours at home after 6pm because you don't have time for everything and they don't pay extra hours.

The boss is really narcissistic and unpleasant.

Barely able to talk with the team in the office, feels more like a prison.

Good opportunity to learn about the products and the field though, as well as improve sales skills

If you're looking for a company that offers no career growth, does not invest in their employees success and stab you in the back then this is the place for you. Over 75% of the employees are related to each other or are good friends. They dramatically under pay despite how successful the company is. One of the department managers will spend half the day on personal calls and allow one of her favorite employees to come late every morning. Office politics and two facing people is the norm here.

Top Job Titles	Average Salary
Territory sales 14 salaries reported	$73,571 per year
Assembler 5 salaries reported	$17.70 per hour
Customer service representative 3 salaries reported	$19.00 per hour
Shipper 1 salary reported	$17.50 per hour
Material handler 2 salaries reported	$19.00 per hour

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