registered behavior technician

board certified behavior analyst

behavior technician

lead analyst

teacher

Illuminate ABA Therapy

Typical days involved balancing meetings, administrative responsibilities, and meeting billable expectations, often requiring constant shifting between operational tasks and direct client work. I learned a lot about navigating fast-paced clinical environments, adapting to frequent organizational changes, and maintaining service delivery under high productivity demands. Management and communication felt inconsistent at times, which impacted clarity and continuity across teams. Workplace culture among direct staff was generally supportive and client-focused, though overall structure and transparency varied depending on leadership layers. The hardest part of the job was managing frequent changes, high expectations, and workload demands while trying to maintain quality care and sustainable work/life balance. The most enjoyable part was working directly with clients and collaborating with dedicated frontline staff who were genuinely invested in client progress.

The worst company to work for and the worst management team I have ever dealt with in this field. They will lie to you, you won’t get the hours you were promised. The families were great to work with and the kids are wonderful. However, the support from the company just isn’t there and they don’t care about their employees. The scheduling is done by people who don’t know what they are doing and don’t know the areas because they are all remote workers. If you have a complaint, don’t bother voicing your concerns because it will fall on deaf ears, especially if it’s about the management. The BCBA’s can be rude, disrespectful, and belittling at times. Your schedule will change at the drop of a dime. This company doesn’t care about their staff and it shows in multiple ways. You’re better off applying at McDonald’s if you’re looking for consistent hours and pay. The BCBA mentorship’s are a joke. The BCBA’s don’t know their kids and what they are doing half the time. If the client isn’t one of their preferred clients the family or caregivers are treated poorly. It’s hard to get reimbursed for your tolls and you’re always given the runaround for hours. My advice, RUN from this place and choose elsewhere, you’ll be better off!


There is a high and frequent turnover rate for both clinicians and technicians. It’s questionable to see that they service a long list of locations but lack basic resources such as company issued technology for data collection. It was completely okay for technicians and clinicians to use their personal electronics (personal phones, iPads, and computers) to collect data and hold what should be protected health information. It’s insane to know how okay they are with over using telehealth based supervision— even if the client presents severe/harmful behaviors. Moreover, there is no actual proper training for incoming technicians and clinicians. They run their corporate side almost 90% online which is questionable and contradicting considering this is a kind of service that thrives off of in person meetings and in person relations. From my short time there, I’ve only ever met the regional director once and have never seen the face of the CEO. Their website doesn’t even have a photo of the CEO. I think this company uses aesthetically pleasing graphics and designs. However it definitely feels like they use it to mask the unorganized— questionable structure of the overall company. 

The worst company I’ve ever worked for. Will lowball you and try to pay you the lowest amount even with experience. Lies about giving you full time hours. Your hours will be 0-2 hours a few days a week. Will add more clients to your schedule then you drive to the clients home and the client doesn’t know you’re coming can’t start therapy. Will blame it on scheduling and still continue to add more people to your schedule but will never work with them. Don’t get paid for wasting your time, waiting driving. Barely an apology and will continue this same cycle everyday. Continue to lie and say you’ll get more clients but you get nothing. They will lie to you, never explain anything. Claim clients canceled services and never even begin services in the first place. Claims they will pay if clients cancel but that’s a lie. The worst place I’ve ever worked for. If you want to be stressed, barely any pay and work 2 hours maybe 2 days a week and get canceled every second Join the club. Also hard to communicative won’t answer the number the give you to call. Text the number management and other will completely ignore you. Not worth the headache and stress

The company offers great training but struggles with communication. Schedules often change unexpectedly, not just due to client cancellations but because schedulers make random adjustments without notice. They expect constant monitoring of your schedule, which isn’t practical for those with other responsibilities like kids or school. For a 30-minute commute, I had to leave 15 minutes earlyier than to account for traffic, construction and or weather, so last-minute schedule changes were unhelpful.

The system is in constant flux, with frequent new policies and changes to input data. Calling off in an emergency requires texting a scheduling number; emailing instead results in an attendance penalty of 1 point against it, which seemed unreasonable. 

Office staff are pretty friendly, but workplace culture can be difficult at times. Long-time employees are often unhelpful when newer colleagues seek guidance, claiming it’s “above their pay grade” or redirecting them to clinicians or RBTs.

Despite the drawbacks, this is a good place to build skills and gain experience if you’re starting a career in ABA.


I am a previous Lead BCBA that worked at Illuminate for over two years. I held my tongue in regard to this review to maintain the good graces I had with other colleagues that were still there, but after my last colleague was pushed out the door, the loyalty is gone. I am so glad that I left when I did. Management started to shift and priorities became less and less about the clients and more about cutting corners to save a penny. Since my departure, things came completely crashing down. Everyone on the Clinical Team that I worked with was let go with no notice, including some of the best and most passionate clinicians I had the privilege to know and work along side of.  What Illuminate is doing now is what everyone fears. A factory company run by corporate greed. I would bet money that the current admin staff doesn't even know what the acronym ABA stands for, what a typical session looks like, or the first thing about making a decision based off of a child's diagnosis. I am severely disappointed in the state of disorder that this company has found itself in. All in all, I would not recommend this company to any potential employee or client. Seek care/employment elsewhere. 

I worked for Illuminate as a technician and came back to work for them as a clinician due to loving the environment as well as the management team after having a bad experince at a previous employer. Huge shifts in managment happened and multiple leaders were fired out of nowhere with no heads up and no explanation. Many of these people have been with this company since day 1.  All of these leaders had worked in state and been replaced with people who were located out of state. Multiple clients were left without clnicians and parents left with no explenation. This lead to a mass exidous of clinical staff. At the end of the day this company does not care about the well being of their clients leaving them abandoned multiple times over the course of 2-3 weeks. I enjoyed all of the techs and clinician's I worked with, however it is obvious people making decicions for this company are NOT therapists, NOT clincians, and do not understand what it's employees need to be great clinician's for their clients. I would not recommend working here or taking your child here for therapy.

I worked at Illuminate ABA Therapy for a year. During my first few months there, it was great! I had a lot of flexibility, ways to advance in my career, and help the BTs really learn the clients they are/were put on; however, once the clinic started to grow, there was a lot of issues with management, especially the CD. She was easily overwhelmed, never fully communicated (about anything), and was always behind on getting things done for the clinic/getting materials for the clinic. In addition to this, there was not much communication either from HR. You could email them and it would take them WEEKS to respond to a question, or sometimes you would have to email them more than once to even respond to you. Overall, the company is very friendly, however, friendly only goes so far... Illuminate needs more organization, competent CDs, communication, laptops for their BCBAs (every BCBA had to use their personal laptop), adhering to client/county attendance plans (we should have had 6 clients be discontinued based on their attendance), and more supplies for their clinics.

I’ve been in ABA for over a year. I used to train new behavior technicians at my previous place of employment. However, coming to Illuminate none of that matters. Instead of training technicians, you’re given a link to a 40 hour course, then shown PowerPoints for onboarding, instead of being trained properly. Furthermore, you’re essentially told to forget everything you know about ABA, and apply Illuminate’s way of doing things. 

Let’s talk about the workplace.  I will put it in terms that everyone can understand: it is as toxic as it comes. There are lead technicians (so-called supervisors) that will talk about you behind your back to anyone who has ears, and management will not do a thing about it after you’ve reported it several times. In addition, you will be micromanaged every step of the way. Lastly, people will make up lies and report you just so they can stay off of management’s radar. 

The good thing, if you consider it so, is that you can call off over 20 times in a month, and still have your job. 10/10 would NOT recommend anyone to work here. Find somewhere else, for your own sanity. 

Illuminate ABA leads with empathy, intentionality and purpose. I have worked with Illuminate for 9 months, and have seen and experienced personally, the opportunity for growth within the company. Management promotes an all inclusive and collaborative workplace, where all voices are heard. Support is available at all times for RBTs, and as a team, we are consistently lifting one another up, especially on the more challenging days. BCBAs create structured session guidelines, resulting in ethical therapy being provided across the board, and welcome all questions and concerns from RBTs. Working at Illuminate has genuinely been a positive experience, where I have felt valued and encouraged to grow, which makes showing up each day meaningful and exciting!

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Registered behavior technician 25 salaries reported	$23.20 per hour
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