front desk agent

mri technologist

x-ray technician

ct technologist

mammography technologist

ImageCare Radiology

What is the best part of working at the company?
The people who work here are very nice.  Recently, alot of unnecessary drama. Management does not have your back ever. Extremely busy office with something always breaking down. . Never any raises and never any thanks for coming in early and staying late. Again, this would be a good fit if you are young with not a good work ethic! The micro-management is the worse!  Account for every second you are not on your computer.  Unfortunely, revolving door and those who have been working for yrs, best of luck with a raise. If you care about people, please do not apply!  It'll break your spirit of humanity. Professional place but management is never on your side!

What is the most stressful part about working at the company?
The phones ring all day.  You have to check in patients with appointment and also walk-ins. You are also to answer the constant phone calls instantaneously.  Multi tasking is what you need to do but, always getting interrupted with many people at a time (patients,techs), you can not breathe!  Workers often cry that it's so busy.  Myself, I just do it without a fuss.  It is alot to know, remember and input. Don't make a mistake as you will be emailed and treated with a write up.  Not enough front desk staff.  Those with a good work ethic will suffer, those who don't believe in ethics will thrive.  You can leave early to get ur nails done, not for a Dr's appointment.  Immature staff!

What is the work environment and culture like at the company?
Friendly personnel but recently alot of immature drama.

What is a typical day like for you at the company?
Chaos, stress, drama and exhaustion at the end of the day.

Coming from a previous background in food service / retail work to an office setting feels like a breath of fresh air.  I feel like I have learned so much from this job within the past few months that I wouldn't have learned otherwise.  Coming from a food service background it was easier for me to connect immediately with patients and I find it extremely gratifying when I make a connection with a patient who I am helping.  The office setting is wonderful and I get to work with a diverse group of people who have become a strong foundation to my daily routine. The reason I chose this job when the opportunity presented itself was the fact that the hours were set each day and only Monday to Friday, whereas previously I was working crazy long shifts, usually before the crack of dawn and through the weekends which was making me feel burnt out.  Having a set schedule is a life saver.  I get the same benefits I did at my other job: 401k, health insurance, paid vacation, sick time, etc., but also weekends off, paid holidays off, and better pay.  Plus office-wide luncheons on occasion are an obvious plus.  The only downside I'd say, and it's not a big one, is that communication between departments and silos is sometimes lacking and miscommunications happen, which isn't a deal breaker.  All in all I definitely feel a sense of purpose coming into work each day instead of a feeling of dread and thoroughly enjoy the work I do every day as well as the patients I get to talk to and my coworkers.  

Horrible place to work at. Management leaves you understaffed to deal with a room full of patients all by yourself. May not sound bad but when you get walk ins mixed with patients who have appointments coming to your window every 45 seconds, it gets overwhelming. Don't even waste your breath to tell management about this because they'll shoo you away. They make you feel guilty for taking days off and the training is a joke. They just print out a piece of paper with whatever new image testing study they offer for patients and that's your training. The insurance is also a joke. Used to be a normal rate of about $70-$100 a month for a decent package. At the time of me leaving, insurance bumped up to $600 a month for the base tier..... and that is the price for an individual plan. For the people who had family plans their insurance went up over $1,000. They lie and say "that's everywhere the insurance is going up". Where I am now, I pay a normal insurance rate for good coverage about $100 a month so they clearly lied. Management here will also throw extra rolls/responsibility outside of your agreed duties onto you for the same pay. The only good thing I can say is that every now and then they would buy the team lunch. 

This job has been one of the most frustrating experiences I’ve ever had. Management is completely unorganized and unempathetic, showing little to no concern for staff well-being. They fail to accommodate scheduling needs, making it difficult to maintain any sort of work-life balance.

The job duties are beyond unreasonable, frequently requiring employees to take on responsibilities outside their training and job description, adding unnecessary stress. Instead of providing support, management expects one person to complete tasks that realistically require two people—leading to constant pressure, burnout, and frustration.

On top of that, the benefits are terrible and outrageously expensive, making them hardly worth having. Pay raises are almost nonexistent—you have to fight for one, and even then, you’re unlikely to get it. Management clearly prioritizes cutting costs over investing in their employees, leaving staff feeling undervalued and stuck.

Communication is a mess, and there’s no real leadership. It’s clear that management prioritizes cutting corners over creating a healthy work environment. If you’re looking for a job where your time, skills, and well-being are valued, I strongly suggest looking elsewhere.

A Typical Day at Work:
A typical day at work felt more like survival than productivity. You’d sit in a crowded office, surrounded by people coughing, sneezing, and clearly unwell, just hoping you didn’t catch something. It was a constant health gamble.

What I Believe I Learned:
Honestly, I taught more than I learned. I brought knowledge and experience to the table daily, and while I hoped for growth, it often felt like I was giving more than I got in return.

Management:
Promotions weren’t really about skills or work ethic—it was about who you were close with. If you weren’t in the right circles, your chances of moving up were slim, no matter how good you were.

Workplace Culture:
The environment was overcrowded, loud, and filled with gossip. There was little transparency. Management would make decisions about your role or schedule without even involving you, which made it hard to feel valued or respected.

The Hardest Part of the Job:
Honestly, just getting up and going into work was the toughest part. It wasn’t the tasks—it was the environment.

The Most Enjoyable Part of the Job:
Despite everything, I made a few good friends along the way. That connection and support from certain coworkers made the experience bearable.

I do not even know where to start. Pay is OK. Training is a joke. When you start, you are paired up with another employee that is just annoyed to have you next to them. When you ask questions you are just told to "reference" your binder. When you make mistakes, you are told to fix them, but not told how. You kind of just figure it out as you go. Management is basically a high school clique. They will be nice to your face, then immediately talk about you to everyone behind your back. If they have an issue with an employee they rarely address them, but will tell everyone else. If you are not one of the people they like, your work life there will be torture. Employees are the same. Constantly talking about each other. They pretend to be your friend, but will be the first to run to management or another employee to talk about you. Usually these are the ones that management likes the most.
On top of all of that, their "benefits" are ridiculous. PTO and Sick time are "earned" and healthcare insurance is bottom of the barrel. They care about their patients, but NOT their employees. If you are willing to kiss butt you will move up with this company, otherwise prepare to just answer phones all day long and be miserable.

Listen to the bad reviews. I wish I could’ve said the opposite. At the beginning everything seems great. The more time you spend there you start to notice that this company does not care about their employees. Most companies don’t but this is SO much worse. This job drains you inside and out. They LOVE to give you SO MUCH WORK and NO pay increase. They are never satisfied, you will always get more work. More than your job description or what they tell you initially. If you don’t, you’re somehow punished. The “manager” is not really a manager. Doesn’t know how to manage. Usually managers know the job you’re doing so they can guide you when needed, not here. There’s no communication from manager to employee like you expect there to be. They also push work onto you when they help answer calls, they make you do the work after. With the way the things have been going, I can only imagine how much worse it is now. This company will not succeed if they keep exploiting their employees. Do not apply here, truly, this company will drain you so much. 

What is the best part of working at the company?
This company understands family and workplace. 

What is the most stressful part about working at the company?
Stress is from not enough front desk staff.  This is a very very busy company. Phones ring all day for appointments and clients are coming in simultaneously. 5 modalities and little front desk is extremely stressful. The patients, techs and the front desk staff suffer under these conditions. 

What is the work environment and culture like at the company?
Very friendly place to work.  Everyone that I have worked with have exceptional compassion and empathy to everyone who works there and also, the patients leave very satisfied with the compassion given to everyone.

What is a typical day like for you at the company?
Usually the patients are very greatful for their stressful situation.  They absolutely need more front desk help!  You never know who will or will no show up to work.

All training is on the job, everyone was very helpful, and management tried to give you the best training to set you up for success. As an employee you learn new things every day. Even after a year of being an employee there were new things to learn all of the time. It was hard sometimes because the patients were usually very sick or injured and it was hard to see them suffer. Most were very sweet people but every now and then you got a crazy patient who would get on your nerves. You had to be kind and understanding to people who were sometimes not very nice to you.  A lot of time on the phone and computer; sometimes difficult to leave your desk you were so busy. You must be able to multi-task and problem solve but as long as you are able to go with the flow there should not be a problem.

I wish I could have put less than 1 star for management. Training is an absolute joke. They will teach you the bare minimum and then expect you to be perfect with no mistakes. it is a very micromanaging environment. The managers will be the first ones to publically humiliate you for a mistake but do not bother to help you fix it. Management is a clique. They will talk poorly about co-workers in front of anyone. It is overall a very tense environment and everyone is angry or upset they are there. And to add to the tense controlling environment, most Employees do not have lunch breaks for an 8.5-hour shift (unless your management's favorite) it is truly like walking on eggshells being scared that your every move is being watched. (because it is).  The turnover rate is high for a reason. Just do yourself a favor and look somewhere else. 

Top Job Titles	Average Salary
Front desk agent 58 salaries reported	$20.02 per hour
Mri technologist 15 salaries reported	$45.00 per hour
X-ray technician 15 salaries reported	$37.53 per hour
Ct technologist 21 salaries reported	$49.50 per hour
Mammography technologist 1 salary reported	$40.50 per hour

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