detailer

detail manager

shift leader

aircraft cleaner

cleaner

Immaculate Flight

Work life balance (or lack thereof) 
You are on call 24/6. Little and sometimes no heads up for work. You'll finish a job and another will pop up as you're leaving or just got home. There's no saying no to jobs. Even after a 13+hour day and then another job comes in, you will be doing it. Can't relax at home when you aren't working or do something productive because if an order comes, you have to respond in 30minutes or so. On your ONE day a week off, you'll still be expected to be attentive and talking with team to coordinate for the next day. You are entirely at the beck and call of the customers and are expected to do whatever to accommodate their requests. Would be a much better work environment with actual shifts.

Staffing 
All locations seem understaffed from my understanding. They expect you to complete large jobs with 2-3 people and when the jobs start to stack it's maddening that there isn't more support. Lack of staff also makes requests for days off near impossible. If your day off is on the weekend, you're out of luck in terms of appointments, doc appointments, and things you need to do on weekdays. 

Training
The basics are pretty self explanatory but they will train you in that regard. The more difficult/infrequent stuff, you're on your own so good luck.  

Overall
They don't tell you several things upfront and the things that they do tell you, take with a grain of salt. OT is half your hourly rate, not time AND half. They disregard their supposed rules. Uniforms were t shirts and pants. No winter or rain gear which is needed. Clearly there's a high turnover rate throughout the company as they provide you inadequately at the start and then you get more stuff after you've proven yourself I guess. Co-workers and management were decent and I enjoyed working with them. This style of job is for a very particular set of people. You won't be seeing friends/family, going out to eat, anything like that except on your one day off (the day you want to relax and do nothing). There's no rigidness to the schedule and every day is different. Pay is decent at best for what you do.

This company is a great place to work, the benefits are amazing, almost every health insurance plan premium (for single coverage) is free. The detailers have to put in labor but the ability (if you are full time salary) to get a guaranteed paycheck and not worry about getting your hours in to make your paycheck when the location is slow, is very nice. Even as a salaried full time detailer you are still able to make some overtime money as well, not time and a half, but still extra money for working over 40 hours as a salaried employee is hard to find. Some weeks can be slower and some can be busier depending on the season of the location you are based in. Some of the perks: the owner sends small birthday gift cards to all employees, annual performance reviews and raises are given for all employees, managers have the ability to earn a lot of money in bonuses while still maintaining a set salary if they are ambitious enough to try and go make sales with base clients in the area.

I've seen employees leave and then come back to us because they can't find the competitive salaried pay anywhere else. Sometimes you've got to put in the work and grind through a busy stint or season, but as with any job busy stints happen and here you get paid for extra hours worked as a salaried employee. Makes the slow season nice when you may not have to work a full 40 hours but get paid for it.

This company is consistently growing and there's lots of potential to grow and advance within the company if you're willing to put in the hard work and prove yourself. Hard work and determination does not go unnoticed. 

The company has a family like atmosphere and I don't plan to ever leave.

● Work-life balance
There is no work-life balance. You are on call 24/7. You could be done and be heading home and get called right back. You spend 80% of your day there. You go home to sleep if lucky 6 hours and do it all over again ..you days can go from 6am to 1am the next day.

● Pay & benefits
they think by paying you $18 they can own you like there slave. They pay more than there competition but there completion has a work life balance with a schedule and its just $2 or $3 more that they pay. Its not worth not spending time with your family of a job..not a career because thisbisnt a career this is a job. Be ready to be slaving because that's how it works

● Job security and advancement
job security is out the door if they don't like you be sure that they will make your job difficult. They will be on top of you for anythjng and if you do the same mistake that someone else does in which they favor be sure that you will hear it and than management tries to be alm tough on you. Its a joke to work here

● Management
management has no order or authory. Its some guy who thinks this is the best job in the world. For him maybe and good for him but he will chew you up and spit you out. There is no reasoning with them. What they say goes what they say is the only correct way no matter what.

● Culture
you will be there all day best believe. If you want days off they will give them to you but you ill pay double for it when you get back.

● Overall
Management will walk all over you. You have no saying. You will be at work all day.. No work life balance. Senority runs the place. You'll hate to go to work after the 1st month. You are on call 24/7. Mananagement seems to think that they are perfect at there job. But if you slip up just a bit they will bark at you. If you work here just be ready to be talked down too and become a working slave for this company.

It was a great opportunity while it lasted. I was a detailer for almost 7 months I learned a whole lot about aircraft and cleaning of the aircraft. Pay was great for me but then I heard they lowered it when we got new hires. I went through two ops managers at this facility. The first one was great and the one they have currently is just downright disrespectful and will talk down to you. I was told that I was not promotable. It did not make sense because I was a hard worker, showed up on time every day, and got along with everyone and actually did my job. I also trained new hires. (When I was not in a lead position. ) You also had to kiss up to the ops manager if you wanted to be promoted.  The inconsistency of the scheduling kind of sucked, so that left no room for work life balance. Also NO BENEFITS. You had to either be a team lead or supervisor to get any of that. (Even though I worked the hours of a full time employee and more) I can’t tell you how many sunrises and sunsets I’ve seen. Breaks: did not really get one. You kinda had to take them when you had downtime between planes. But that was hard at first because I didn’t have a badge to start. So you really can’t go anywhere on the ramp by yourself. The only benefit I got from this job was working on some cool planes and being around them. I made some good friends, hopefully for life. Good luck, if you apply and make it through.

First things first... This job can be difficult at first. There is manual labor expected from EVERY employee everyday and the schedule varies depending upon the work load which means you'll be working nights and days (sometimes back to back). One thing to remember though is that since a bulk of the clients in the company fly private jets, your schedule will depend upon their needs. If they're out of town you may not work which sucks if you're hourly or in a slow location...

However, if you have a brain and the ability to work, salary positions open often as the company continues to grow and once in that position, you'll enjoy the highest pay of ANY aircraft cleaner in the US. I can tell you that coming from cleaning commercial planes making $7.25 an hour, Immaculate offered a salary at 27K a year with full health, dental and 401k.... Not bad considering my friends scraping 12 bucks an hour after 10 years at the airlines.

Overall, it's a great company, but it's still growing so that means some locations will be slower than others (as other reviewers have highlighted); however, the managers is pretty good about moving people around if you can communicate your concerns and if you're really good at your job, the executive team may pull you to go to special events where you see some pretty awesome things.

There's an old saying, "talk is cheap," and that is certainly the case here. Leadership talks a good game, but if you stick around here for more than a year or two, you'll see that the leadership in this company is more than will to take advantage of and use employees. Once leadership's needs are met employees, even seasoned ones with over a decade of experience are discarded like yesterday's trash. They claim to have values of integrity, growth, and service, but these are merely words on paper that they don't truly believe in. There are no meaningful employee development programs. Only the most desperate and out of luck people end up here (especially so at the front lines where it is normal to work up to 18 hours in a day/night); work is not guaranteed. And everyone in the company is only concerned with keeping their neck as management and leadership view nearly all employees as replaceable cogs in the machine. The culture is shockingly toxic, what's more is that they know it and have no interest in changing. Dissenting voices, especially those that have the experience to know what they are talking about, are promptly removed. Employees are spoonfed lies and promises that will never be fulfilled. Don't walk, run from this place as fast as you can. You'll be better off flipping burgers than dealing with this place.

I had high hopes when joining Immaculate Flight, but my experience has been disappointing. The leadership here is alarmingly inexperienced and seems to take pride in fostering a fear-based culture. Recently, a group of managers was let go, and instead of addressing the concerns of the remaining employees fearing for their jobs, the leadership celebrated this as a victory.

What’s even more troubling is how the company undervalues tenure. Employees with years of experience are often seen as a liability rather than an asset, mainly because their expertise can challenge the control that the inexperienced leadership seeks to maintain. This toxic environment not only stifles creativity and morale but also creates an atmosphere of distrust among employees. It's concerning to see such a lack of empathy and understanding from those in charge. I cannot recommend Immaculate Flight as a place to work if you're looking for a supportive and constructive workplace.

Really don't understand corporate, they have nothing but issues with the managerial team at the West Palm location and nothing is done.

1. During the in-processing to the company, the wife of the main manager shows up to do paperwork, handling people's personal information including SSN without any concerns for information security. She was actually taking pictures of everyone's drivers licenses and Social Security Cards on her personal phone and God knows what happened with information afterwards. 
2.Training started late because again manager was "running late". 
3. Systems for training were not ready before the start of training.
4. Training was really a joke all the answers were giving to us to speed up training.
5. When we got to train on the aircraft, training was all over the place with clearly no training outline or evaluations.  
6. Because we did have a female training with us the trainer and the manager on site started to concentrate more on flirting with the female employee than quality of training.   

I have never seen anything like this, yes the hours suck but if the managerial team put some effort in taking care of your employees this company could be a nice place to work.

Management used subordinates as scapegoats even when issues or work delays were specifically their fault.  Never have I seen "leadership" as sleazy in this company.  I couldnt take the failed support and being thrown under the bus, leaving was an easy decision when I was given it my all.

You wont find a worse schedule, you will practically be working or all hours of the day, including working late just to wake up early to keep up with the running work queue. 

There are times you will work 40 hours of physical labor in 3 days, potentially in bad weather and on holidays.  2 hours of work can quickly turn into 10. The Stability of the company and its short/long term success is shaky at best, especially since they dont invest into themselves by putting their employees first.

This is not a good company to work for, the job itself is OK but the leadership will throw you under the bus to protect their image. This company is a "me" first company. 

If you are of with little guidance and training, prepare to be treated badly by management as you will not have the opportunity to learn your job. Always on call, all employees are tired and strained to the max. They have a high turn over rate as no one gets along with the regional manager who is not the best at communication. You will be lied to during the interview process, there is no work life balance. People will get fired at will no job security. No ethical business practice all that matters is the money that comes in. You will find that one person in earning $27000 in monthly earnings while the company cannot hire more employees in order to maintain a decent work schedule. You will work every day all day and most likely 36 hours of continuous work...Thats the business. No safety measures of processes. You will drive tired from airport to airport all day and night won't get to return home for 2 days on some shifts. Workers are not happy.

Pay is split between 26 pay periods!  Benefits are not great. Talk to employees before signing anything.

Top Job Titles	Average Salary
Detailer 84 salaries reported	$20.77 per hour
Detail manager 19 salaries reported	$59,421 per year
Shift leader 13 salaries reported	$22.78 per hour
Aircraft cleaner 56 salaries reported	$19.89 per hour
Cleaner 24 salaries reported	$22.21 per hour

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