nursing assistant

licensed practical nurse

server

line cook

housekeeper

Immanuel

Yankee Hill Village has concerning workplace issues that significantly impact employees. Communication from management, corporate, and especially back of house team members is frequently inconsistent, unclear, or handled in a way that feels unprofessional, leading to confusion and a lack of trust among staff.

Employee contributions often go unrecognized, even for those who consistently take on extra shifts and exceed expectations. Compensation does not align with the demands of the job, and there are noticeable inconsistencies in pay between employees with similar responsibilities, which can be discouraging.

Workplace culture in some departments can feel unsupportive, particularly for newer or less experienced staff. Concerns raised by employees do not always result in meaningful follow-up or resolution, which adds to frustration over time. As a result, stress levels are high and burnout is a huge issue. 

While the residents are the most positive aspect of the job and provide a strong sense of purpose, the organizational and management challenges make this a difficult place to work and hard to recommend.


If you're a kindhearted person who cares about helping other people, then Immanuel is really the place to be. Being in tune with other people's needs is at the heart of the company, starting with upper management. 

If you're an independent person focused on just the facts and your own way of doing things, you may have a difficult time adjusting to the culture here. Immanuel seems to have created a very relationship-oriented environment compared to some other companies (although they *do* mention that the organization still has to be productive), so if you prefer to be strictly productivity-oriented, this may not be the place for you. Politeness and respect go a long way at this company; I have two co-workers who are a little more blunt in their communication styles, and they are disliked for it both by management and their other co-workers (they are both still employed, though). 

Management seems to be exceptionally people-smart, and able to work with a wide variety of personalities. I've also found that they have reasonable expectations and respect their employees under them. 

In short, look after the team, and they'll look after you!

Management is a joke. They will tell you that they have an “open door” policy so you can trust and be honest with them. Once you are, they get upset because they don’t want their “perfect” image to be tainted. If it is, home office would really know what goes on. So, they target you and paint you out to be the “bad” employee. They will lie, cover things up, and play favorites. If you continue to push back and question what they’re doing, especially if you go to Human Resources, you’ll be subjected to mistreatment - you’re written up, put on an improvement place, and either terminated or end up resigning. They like to say they live out the CHRIST promises to feel better about them selves when in reality that’s the furthest from the truth. There are horror stories behind all those pictures of happy go lucky employees and stories of satisfied residents or participants. 

Trinity Village has been the only community I've worked at personally, although I have had the privilege to visit other Immanuel Communities as well. Working at Trinity Village was my first job in high school, and it was a fantastic opportunity to gain experience in customer service. A typical workday would include initial setup of tables, dishes, silverware, and stations. Once dinner begins, the server's responsibilities are to engage in conversation with the residents, cater to their needs, and make sure their experience at service is as enjoyable as possible. Caring for the residents extends further than personal care, and giving students the opportunity to build relationships with their elders allows them to learn respect for people of older age. The hardest part of the job would most definitely be the in service "rush", when servers are running in and out of the kitchen constantly to keep up with the orders they are receiving. This however has to be the most fun part of the job personally, as the stress of a rush pushes employees to do their best with every single order.

I always liked working here because it felt like a restaurant but you basically had the same customers everyday. I really got to know the residents and fellow staff and created a sense of belonging. I learned how to be more outgoing and take orders while being efficient with my time. As for management, I love the manager she treats you like her own and truly cares for you. Workplace culture is very lively and fun with some stress in the heat of service. Everyone knows how to enjoy a shift while still getting work done. The hardest part of the job was probably the pressure from satisfying the residents at all times, basically impossible but for the most part they are very sweet, they just like complaining. My favorite part of working there was making really good friends with SOME of the staff, 

The head of this company is a compassionate and congenial person that cares about the employees. He holds town hall meetings that are very intimate and informative for all employees about whats new coming and what's up and coming, which differs alot from other company meetings that focus on financial growth. 
I would not have left this company if I had been able to find  room for my own personal growth.

I have really enjoyed working at Immanuel the past 3 years. The residents and my coworkers are what keep me going every day. They have taken pretty good care of their employees during the pandemic, however since I have worked there for three years, I don't really know what my next move should be when it comes to furthering my career. There is not much opportunity for growth within my department and just this year we did not receive the raise we thought we would be getting. It actually was less than what it had been the last two years. Overall, the company is great and I enjoy going to work every day but I wish there were more opportunities to move up within my department.

Responsible for the finance and accounting for three business units. Coordination, preparation and completion of the annual revenue, staffing, operational and capital budgets preparation and analysis of expense/cost key performance indicators for the business lines; Analytical reports for senior leadership regarding budget changes throughout the organization. Performance of various analyses and audit functions to determine compliance with company policy and budgetary plans. Financial analysis to better understand trends and inconsistencies and to develop process standardization to create efficiencies and effectiveness.

Overall, good place to work, guaranteed hours. Co worker relationships rocky at times. Management just seems to call or hire other people in to do there dirty work. Seniority means just about nothing to ED's & HR. 

Two faced environment, servers & med aides starts rumors and have too muxh rime on there hands. You bust your butt to serve the residents and thats not appreciated. Countless unnecessary meetings and very stressful environment at times. My separation was definitely a blessing in disguise.

Misrepresented as an awesome place where the elderly are given in home services so that they can stay in their homes, rather than going to a facility. Fast forward; in home staff sent to filthy homes barely fit for human habitation where they bend over backwards for people that won't lift a finger for themselves.  The work environment is unsafe and management sits in meetings all day (truly, all day).  These people NEED to be in facilities for their safety.  If I could give this place less than one star I would.

Top Job Titles	Average Salary
Nursing assistant 1 salary reported	$22.06 per hour
Licensed practical nurse 1 salary reported	$27.83 per hour
Server 2 salaries reported	$15.57 per hour
Line cook 7 salaries reported	$15.54 per hour
Housekeeper 1 salary reported	$18.76 per hour

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