emergency medical technician

licensed practical nurse

operations manager

phlebotomist

quality assurance manager

ImmunoTek Bio Centers, LLC

What is the best part of working at the company?
The job itself, duties performed are engaging and interesting so makes for a less dreadful experience in the work week. The positive impact on patients makes our work amazing in and of itself.

What is the most stressful part about working at the company?
The everyday emphasis on meeting higher and higher quotas without matching training staff needs or general employee support. Runner up for most stressful is management favoritism, it's disgusting and does not belong in the workplace. 

What is the work environment and culture like at the company?
Work environment is like that of any job with a diverse range of young people and their personalities working in close proximity, toxic. I do admit that management did try to award and recognize exceptionally productive employees and business days regularly with lunches, events, awards etc.

What is a typical day like for you at the company?
Put your personal belongings in a locker, put your food in breakroom, put on personal protective gear, clock in and wait for shift statistics meeting. After daily statistics and goals meeting you begin your day. Multiple trainers ignore you and your needs to meet specific training goals so that you can perform the necessary duties of your actual occupation and then managers chastise you for not being proactive enough to get the training done instead of making sure every employee training is streamlined and complete before leaving them to perform on their own.  At end of shift everyone shares facility cleaning duties, clock out, gather personal belongings.

I have worked for the corporate training department for over a year.  I enjoy my team and work environment.  I can honestly say that in every decision made, and action taken the employees and donors health and safety is taken into consideration.  During this global pandemic, ImmuntoTek has taken every measure to ensure employee safety is priority and remained closed while still offering online opportunities to enhance job skills and knowledge in preparation to reopen.  Financial security was also taken care of which as a single parent, relieved a lot of financial burden had I been out of work and not getting paid.  Because of their Generosity, I have been able to continue enhancing my job knowledge at home while taking care of my children. I feel very privileged and am grateful that I work for a company that puts my health and the health of my family as a priority.  I have never worked for a company that shows so much compassion.  My father passed unexpectedly last year and the concern and compassion showed to me by my team was overwhelming.  There are also many opportunities within the company to grow, improve self skills and job knowledge, cross train,, and advance.  My managers and coworkers also show continuous appreciation towards me and my job abilities. I absolutely love working for ImmunoTek. My typical day is filled with gaining new knowledge and assisting the center as needed.  The hardest part of the job is wanting to be cross changed in all areas to improve my skills but not quite mastering the time to do so...YET.

I've been working here 4 months or so. I would not recommend to anyone I know but if you NEED to work here be prepared. The lack of staff will create most of the issues for current staff. The location is ok. The start times vary but end times are not good for closing staff. The pay is low ($19.50) & you're forced into 8.5 hour days not 8. The benefits aren't good. No tuition reimbursement programs and you can not utilize PTO until after completing 6 months even though probation last 90 days. Few paid holidays & slow occurring PTO. The staff is mostly women (very loud and disruptive/rude) and most of my coworkers are inexperienced or unprofessional. In comparison to the other places I've worked in healthcare I must say this is my least favorite of them all and I wouldn't continue a career or long term with a company like this. You won't have many perks like holiday bonuses or holiday parties on top of a very uncomfortable work environment. Muted televisions , wifi that's nonfunctioning, cold temperature, loud noise from talking/laughing unprofessional coworkers & no music playing at all. Highest turnover I seen in 10+ years working in patient care related positions.

This was somehow my favorite and least favorite job I've ever had.  The pay was decent, I enjoyed the work I did, and I had amazing coworkers that were very supportive.  The only thing that made me and many other quit is the management.

The management that runs this center causes a hostile work environment but then will blame the staff because they refuse accountability.  At this job, being friends with management matters more than your performance.  You could be the best performing employee but they'll still hate you simply because you voice opinions and don't suck up.

The worst part about this job is standards.  Each person has different standards based on how management likes them.  Some will forever get the easy way out and not be required to do much while others will do everything and it still isn't enough.  

Management likes disciplining to remind the staff who's in charge and what's okay for one person to do, another person will get written up for.  Again all comes down to favoritism.  

Overall I'd recommend staying away from this job.  There is very limited room for growth and it's not worth the stress.  The turnover rate is high and everyone who leaves this job is very happy to do so which says a lot.

Pros:
The people are genuinely great. The teams at the center level care about each other, work hard, and do everything they can to support donors and one another. Day-to-day coworkers and local leadership make the job rewarding, and there is a strong sense of teamwork and purpose on the floor. I truly enjoyed working alongside many talented and dedicated individuals.

Cons:
Corporate leadership cannot be trusted. Decisions are made without transparency, and layoffs can happen without notice or clear communication. There is a disconnect between corporate messaging and actual actions. While leadership often speaks about values and long-term vision, those conversations frequently feel circular and lack follow-through. It gives the impression that employees are not genuinely prioritized at the highest levels.

Overall:
I loved the work and the people I worked with, but the instability and lack of trust in corporate leadership ultimately overshadowed the positives. If you’re considering this company, go in with open eyes: the culture at the center level can be strong, but corporate decisions may significantly impact your role without warning.

If you are a new phlebotomist and you need the experience then I guess this would help you get started. However, this is not a supportive experience. Turn over rate is unbelievably high. Each manager, supervisor and director will tell you something different. SOPs change weekly. Common sense is seriously lacking here. Pay is decent but not worth the amount of work that you do. Some coworkers are hard workers and some are there to socialize and get a check. Scrubs and PPE are required. You can wear jewelry, makeup, nail polish, etc. No phones, headphones, etc. You will get a yearly allowance for scrubs but these are not necessarily comfortable. Disposable PPE is provided by the company. Lockers, and lock are provided by the company. Work schedule is awful. You work a lot of hours and they hate paying OT. Breaks are hard to get. The one good thing is they like to celebrate holidays, and they like to eat, so free food is a part of the week.

This place has very poor management in place. The management team makes snarky comments about their employees to other employees. Staff members have inappropriate conversations on the floor in front of donors. There is not enough work to keep the staff busy. Half the day, you are walking around trying to find something to do because they want your feet moving. They even developed a “cleaning” schedule for the staff. As a physician substitute, there is no privacy. The management team runs you out of the physician substitute rooms if there isn’t a donor in there. Instead of making the phlebotomists do the set ups on the floor, they call the physician substitutes to do it. It’s just chaos. Would not recommend any professional nurse working for this location. If you do, thoroughly check your documentation because they will alter it without you knowing. Be very careful and guard your license. It’s also probably safer working in a prison. 

What is the best part of working at the company?
None. The work environment is absolutely horrible, the donors are the only upside to this job. The staff and manage management were the worse group of people I have ever worked for. Live and strive off drama, very hostile management team that made it feel unsafe to be working.

What is the most stressful part about working at the company?
The management team was horrid, quality control personal made the environment feel like you could cut the tension with a knife. And were so hostile towards employees that there were times you thought you would have been jumped and assaulted by certain ones.

What is the work environment and culture like at the company?
Donors were such amazing individuals. You were apt to build such lasting relationships with them.

The environment is everything you would expect from Plasma Center life. The place is always busy so you can expect to move quickly and often which is nice. The management doesn't really micromanage, but I feel like they should do more of that because the donor floor was chaos. They can't keep a floor supervisor because they treat them badly and the pay isn't an improvement for all the extra responsibilities. When it came to my promotion, I was only asked to do the job because I was the next, most skilled phlebotomist in line. I was offered a better position by HR to be a training coordinator and I was discouraged by management to take the job and I should have done what I wanted instead of doing the supervisor position. They wanted to make sure that someone the favored received that job instead. Never let someone talk you out of a good opportunity that you earned! 

I enjoy my job very much. I’ve had the chance to really learn the industry and grow within the company. There are long, tough and very challenging days but there are also really good and rewarding days. I have had the pleasure to work with some great people in multiple centers all over different states. There is a lack of work/life balance. As a Center Director I am required to carry a company issued phone 24/7 which can ring at any moment. Multiple times I’ve had to drop what I was doing on my day off or in the middle of the night  to report to the center for an issue that arose. There is not much recognition from the Corporate team to the leadership team but if you work hard there is room for advancement. Plasma is not for the faint hearted, or for those who are looking for a Monday - Friday 9-5. 

Top Job Titles	Average Salary
Emergency medical technician 1 salary reported	$25.50 per hour
Licensed practical nurse 4 salaries reported	$27.63 per hour
Operations manager 18 salaries reported	$58,278 per year
Phlebotomist 2 salaries reported	$20.63 per hour
Quality assurance manager 2 salaries reported	$64,000 per year

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