mobile phlebotomist

phlebotomist

donor center technician

truck driver

driver

ImpactLife

Inventory, IMD Associate, Customer Service Clerk, etc.
A TYPICAL DAY: 
This job is about shipping out blood products and managing blood inventory. You will receive orders to fill and ship them out according to FDA guidelines. Basic computer knowledge is needed. Requires standing most of the day, with moving/lifting packages that weigh approx. 30 lbs, and going in and out of extreme temperatures (fridges/freezer). It is a fast paced, and at times, stressful working environment.
TRAINING: Needs Improvement
A two month training period is standard. A trainee will need to know the standards & regulations of blood banking, so this is a learning period. In my experience, a new hire may be taught by different employees with different training styles, whom may, or may not, have time to properly train you (i.e. they are working & probably busy/understaffed). Supervisors will check-in on progress, offer basic support, but heavily rely on general staff to train.
WORK/LIFE BALANCE:
On-call hours are required if you live within 20 minutes of the blood center, and you may be called in at any hour. Beyond that, this is a "leave work at work" kind of job. 
In my experience, my supervisor (no longer in the department) struggled to get me placed on the schedule that we agreed upon. This department is constantly understaffed, and I was taken advantage of by mandatory overtime on the weekends, and working hours that weren’t my scheduled hours-- it was not worth it.
BENEFITS:
They’re the main attraction. High deductible insurance for full-time employees. PTO is great and adds up fast! They match 4% of 401K contributions and you’ll be 100% vested at 5 years (unfortunately, I was let go just months shy of that-- boooo). Annual raises are based on performance and are a percentage of your hourly pay (my highest being a .47 cent raise).
JOB SECURITY:
There is practically no room for advancement within the department, but you’re free to move to a different department/location within MVRBC (after 6 mos?).
MANAGEMENT: Needs restructuring 
This is the most dysfunctional, negative and obstinate group of people I’ve ever encountered. It is as if upper-management and lower-management forgot that they’re supposed to be working together. The toxicity would trickle down to the department and taint the atmosphere. For me, it made for an unpleasant working environment.
The sales director is whom all of IMD Associates, regardless of location, rely on for daily direction and sets the pace for the day. In my experience, the sales director frequently submitted orders late with, seemingly, little regard to staffing volumes and time restraints. It was a taxing issue that management could never resolve whilst I was an employee.
Overall, I would say my direct superiors always tried hard and cared about the well being of the department. My individual concerns were always addressed and nearly always resolved. HOWEVER, I have heard both my supervisor and manager speak ill of myself and of other employees.  Those lapses in professionalism are tacky and disrespectful, and is a detrimental blow on team morale! BEWARE.
CULTURE:
The best part of working at MVRBC is helping out the community. As a whole, I believe they are doing good things! I can really only give my opinion on the department that I worked in, and that is: The culture was enhanced by the co-workers whom I called friends. Without them, it would have been a day void of laughter, enrichment and character. 

(This employer review is composed of my opinions, shaped by my working experience.)

A typical day at the mobile division out of Davenport, you would arrive at the destination and may have supplies needed that have not been packed. Upon arriving at site generally confusion as to where to unload, and where to park vehicle. Also terrible communication with coordinator and staff involved at the site. Most likely to have more on the schedule than indicated. Therefore expectations of fast paced work environment in turn of expecting to receive satisfactory donor care and excellent Donor satisfaction . The crew you work with are varied through  the week , month and you also may be scheduled periodically to work in various centers. If you smoke expect to report this and have intervals of 15 minutes deducted even if this is during your allotted 30 min. lunch. Your meals are varied and sometimes work requires you to perform your job duties during meal hours. This job requires a great deal of patience, mainly with co-workers. Many are insensitive and form opinions of others unnecessarily. Most of my satisfaction was received from the generous donors I encountered who were willing to donate and allowed time in their daily lives to do this as frequently as they were allowed. I received great satisfaction when drawing a young first time donor and knowing it was a great experience, as they reciprocated by thanking me. I knew in my heart I gave them the best care they deserved and would do this again and again throughout their lives

Typical day of work - if you are a charge you fill out paperwork and make sure everything is ready for the day. Register, screen, before phlebotomy, take care of donors. Watch out over coworkers, since some of them are always on their phones and not working. If one of your coworkers messes something up the charge gets into trouble. On top of my job, I do the weekly order, answer emails, let the supervisor know of changes, look up SOPs for everyone, fix all the problems, but do not get a thank you or any pay raises for doing a majority of the tasks. End of year review is basically based on your stick rate. This job used to give out bonuses for your stick rate but took that away. Now we do not receive anything. 
Management - comes once a week, but doesn't talk to any of the staff about anything and barely responds to emails.
Workplace culture - everyone is two faced, when you first start the job everyone is really nice but once you are signed off, they will make your life miserable. It's like a bunch of high school girls. 
Watch your timecard because they will change your times. 30+ hours is a job. You might get 25 hours one week and 32 the next. And majority of the time you might lose 5-10 hours a week. No paid sick days, you have to use your earned PTO. 
The only enjoyable part of the job is to collect a life-saving product and talk to the donors. 

Every day the work hours are completely different depending on the blood drive schedule and location.  Upon arriving at work, staff load a van and trailer or a bus with the necessary equipment.  We drive to the site, set up equipment appropriately, ensuring it is in accordance with the Food and Drug Administration.  The blood drive includes a concentrated screening process for all donors, followed by the phlebotomy itself.  Each staff is assigned to his station and switch about every hour.  My peers and I always had fun while keeping the environment positive and professional.  The management at MVRBC was severely lacking but seems to be improving.  Though I did not approve of many decisions, I still got along very well with every single employee.  The hardest part about the job was the random hours, different every week.  It was extremely difficult to get into a routine.  Overall, I truly enjoyed my work with the public, and getting to care for so many different people.  Nothing could replace the joy I had in going to work every day.  I learned so much about hematology and phlebotomy during my employment and know it will put me on the path to future opportunities.

The director of donor services constantly intimated you until you get to the point you quit or fires you. This director is extremely rude when it comes to interviewing making you feel uncomfortable. Your Supervisor will talk behind your back to other employees by bashing you or leaking personal information about you to other co-workers causing tension and drama. Numerous employees are quitting because of the toxic work environment brought on by certain employees. You probably should not apply because this company does not care about you its one of those jobs where employees do not leave jobs...they leave managers, supervisors and directors who cause a constant toxic work environment. All this company cares about is the money your bringing them and does not care about you. They are very judgemental. There is a serious turnover rate...employees are leaving left and right, but if you tell someone your experiencing a toxic environment they tell you to keep to yourself and not report anything to anyone. Even though, in training they tell you to follow your chain of command. There are times you are pretty much doing your Supervisor job because they do not want to do it or if they do not like you they try their hardest to get you fired.

This could be such a great place to work if the people in charge truly cared about making it that way.  The compensation is very good, and the workload is entirely reasonable.  Unfortunately, the company culture on everything else creates virtually limitless hostility within departments, and even between departments.  I've never worked for a place that has such bad morale and so many frowning faces.  Most people here seem to dislike their jobs, the people they work with, and the management they work for.  It's a problem that the organization will not address in a frank and effective manner.  The biggest problem is the constant need by management for people to be thrown under the bus.  There's rarely positive feedback on anything.  If someone isn't being blamed for something trivial, then people will invent new problems and find scapegoats for them.  It's not a happy place.  Advancement within the company is typically determined by how many scalps of fellow co-workers you have in your possession.  I'm currently looking at alternative employment (with lower pay) just to escape the daily misery.  That's too bad, because it doesn't need to be that way.  It certainly wasn't that way when I started here years ago.

While this is a great organization that helps save lives, the department I work in is poorly managed.  Mountains are made out of mole hills.  Morale is low.  Things are done backwards with the company.  What makes sense is discarded for things that do not.  The department caters to the 1st shift but acts like 2nd, 3rd and weekend shifts do not exist.  There are about 5 managers and they are all on 1st shift.  The remaining shifts have no one in charge.  They try to find things to ding their employees on and don't like answering questions, nor do they like confrontation.  As they are non-profit, they have a certain amount of money each month they have to spend or they lose funding.  So they find ridiculous things to spend it on instead of increasing employee pay.  Also, we have too many tasks to complete for the amount they DO pay us.  As someone with a business degree, I know I could definitely run the company better than the ones who currently do.  

They do have good benefits and the PTO adds up fast there.  If you work on the holiday, you get both time and a half along with the holiday pay.  However, the benefits do not outweigh the problems with the company.

This company will value you as an employee number rather than a human being. Please. Don't get this job or ever unexpectedly ill, say goodbye to your job and your family stability.. It isn't about donors very much either and honestly it barely seems to be about the recipients. They want to make sure they keep their FDA assignment. All they care about is that you collect blood, and if you make a mistake around the wrong charge nurse you will be talked about for weeks. These employees share personal details about others to their coworkers. Charge nurses are constantly on their phones facebooking and chatting. If they see a team member on their phone they will yell at them. Their own leadership does not follow their own SOP. 

I worked as an IMD Client Delivery Rep, or blood courier.  
My responsibilities were either having a set run everyday to a certain city or hub, or doing in house STAT deliveries to hospitals.
You will be expected to take STATS, no matter what time. If you get off at 5 and get a STAT at 450, tough. You're working late. So don't expect a 9-5 job every day.
Overall the employees I worked with were nice, and our direct supervisors were nice. Upper Management even though they are right upstairs many times fail to communicate or stay on the same page as the labs downstairs.
Overall, pay is ok, not great. Benefits arent bad, health, vision, and dental, and a 401k match. 

I have been with MVRBC for a few years now, and it is a great place to work.  You get the basic benefits (PTO, 401k, medical, dental, vision etc) along with a few neat ones such as a fitness membership reimbursement. They also just brought back tuition reimbursement. Working in the labs can be a bit stressful no doubt, especially 2nd and 3rd shift, but they pay you well for it and PTO accumulates quickly.  Raises are ok, I've had better and worse. Teamwork between shifts can be shaky, but within my shift it is great.  Safety of products is taken very seriously, most documents are reviewed several times by management and quality to make sure we are compliant.  Best part is knowing that you are saving lives at the end of the day.

Top Job Titles	Average Salary
Mobile phlebotomist 65 salaries reported	$19.35 per hour
Phlebotomist 21 salaries reported	$19.29 per hour
Donor center technician 34 salaries reported	$18.24 per hour
Truck driver 23 salaries reported	$22.58 per hour
Driver 9 salaries reported	$19.53 per hour

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