registered nurse case manager

hospice cna

nursing assistant

registered nurse

registered nurse - admissions

Infinity Hospice Care

Over the past year there has been a complete change in local Upper Management, resulting in an astonishing rate of staff turnover.  I was left alone for months with an unmanageable caseload that they have since staffed with 4 people. I begged for help but Management refused to accommodate me with anything more than cursory help.  After attempting to address it locally, I called the Corporate HR for assistance.  The next day my Manager confronted me for doing so and wrote me up; it certainly felt like retaliation for approaching HR.  In my case, their "teamwork" Core Value applied to the way that the Upper Managers have banded together to drive me out, and they finally succeeded as I gave my notice this past week (I don't know why they didn't just let me go, but it felt like they were playing with me for their own amusement).  I broke down crying on more than one occasion.  I feel no respect or appreciation from Upper Management and Corporate HR, who never followed up with me again.
   The Caseloads are unmanageable and chronic staff shortages make it difficult to take any vacation days (I was denied a vacation because no one could cover for me), while other workers take weeks off with no problem.  The culture is stressful, demanding and disrespectful. The office layout is such that it is so loud in there it's difficult to hear or perform your duties.  
     The most enjoyable part of the job was many of my coworkers - many of whom have come & gone.  They have hired so many people, but they either don't stay or an equal (or greater) amount of staff members leave.  This past week I am the fourth person to resign. They don't follow their policies; I am 4 months past my anniversary date and my annual review is yet to have been completed.  My experience at this company has been degrading, demeaning and I learned that the Core Values they espouse are just words to them.  
     At the present time, I simply can not recommend this workplace to anyone.

From the minute you step into the group meeting, your first day and orientation, and your first all-staff; these 3 core values are spouted by management:  Dependability, Trusting to work as well as a team, and Making the difference in the lives of others.  It's hung on the walls, on the employee badges, and there's even hand gestures representing each one.  Your first all-staff meeting, you're paraded in front of everyone; everyone smiling and throwing up those hand signals, and clapping.  Everything seems good but then you peel back the curtain; the meeting ends, the fake smiles and laughs fade away, the show is over.  Those core values are just for show; what's left behind is a workplace of mistrust, blame, and self-preservation.  I've never worked for a place where the owners and upper management were so out of touch with the employees and so eager to write-up everyone like they have a quota to meet.  Mid-management tries their best with what they're given but they're too overwhelmed to be truly supportive.  People throw each other under the bus to gain favoritism and try to advance themselves in the company. Any type of requests for help, assistance, or change just falls on deaf ears.  If any issues come up, everyone is more concerned with who to blame then how to resolve.  Anytime someone is being nice to you, they're either trying to manipulate you or they are about to stab you in the back. Patient care takes a backseat to all the politics and games that the company plays. It did not always used to be like this; it was a great place to work once.  So many great people have left the company. I do not know what slowly drowning in quicksand is like but I assume it would be much like working at Infinity. This place has lost it's heart and soul.

From the minute you step into the group meeting, your first day and orientation, and your first all-staff; these 3 core values are spouted by management: Dependability, Trusting to work as well as a team, and Making the difference in the lives of others. It's hung on the walls, on the employee badges, and there's even hand gestures representing each one. Your first all-staff meeting, you're paraded in front of everyone; everyone smiling and throwing up those hand signals, and clapping. Everything seems good but then you peel back the curtain; the meeting ends, the fake smiles and laughs fade away, the show is over. Those core values are just for show; what's left behind is a workplace of mistrust, blame, and self-preservation. I've never worked for a place where the owners and upper management were so out of touch with the employees and so eager to write-up everyone like they have a quota to meet. Mid-management tries their best with what they're given but they're too overwhelmed to be truly supportive. People throw each other under the bus to gain favoritism and try to advance themselves in the company. Any type of requests for help, assistance, or change just falls on deaf ears. If any issues come up, everyone is more concerned with who to blame then how to resolve. Anytime someone is being nice to you, they're either trying to manipulate you or they are about to stab you in the back. Patient care takes a backseat to all the politics and games that the company plays. It did not always used to be like this; it was a great place to work once. So many great people have left the company. I do not know what slowly drowning in quicksand is like but I assume it would be much like working at Infinity. This place has lost it's heart and soul. -

not the place to work if you need work-life balance. BENEFITS ARE TERRIBLE!!!! they are only good if you are by yourself, if you need to add family it will be half your paycheck or more.

 Don't try to speak up or voice your opinion to any manager because all they will do is force you to quit or fire you. If you go over your direct supervisor to upper management the rest of your time employed there will be a nightmare. If you don't fit in with the "cliques" then you're an outcast. 

They care about "getting the patients" but don't care about their employees that take care of the patients. Its a numbers thing for them.

Everyone walks on egg shells. The owners don't care about their staff they only care about how many patients they have. 

HR isn't helpful, don't even try going to them if you need something personal. They will treat you like you're giving them more work.

If you are strong willed they will tell you that you are aggressive. 

This job is for someone that will put their head down and keep quiet. Its not worth the stress and anxiety. There are a lot of companies out their that cater to the health and well being of their staff, this place DOES NOT do that. 

I won't waste time: read the other reviews. With the exception of three of them which were placed by management or their designees, they are all spot on. 
The employees are all afraid of loosing their jobs. The owners don't know or care what they are doing. They endanger the staff and other patient's, by blowing Covid-19 air outside where it goes into the backyard of the adjoining house, or relatives that walk outside the windows! They didn't provide the correct N-95 . masks that resulted in a staff outbreak. Several of the staff infected their spouses and children.  At least three of them where hospitalized.
They accept patient's that do not meet criteria for hospice much less inpatient care.  The charting system is auwful, and most of the employees are too afraid to speak up when there is a problem. There are some decent staff members, but they are afraid to speak up due to fear of loosing their jobs.



It's a mess.  Revolving door for RNs and CNAs.  Staff is so overworked and not supported by management.  Training is a joke; you're barely orientated before they send you out on your own and expect you to know things that were never taught to you.  You always feel you are working at a place that prioritizes money and cutting costs more than providing quality care for patients and families who are going through a difficult time.  It's really sad.  Everything is so unorganized.  I did meet a lot of nice people but everyone complains to each other all the time about how bad it is and about each other.  Management doesn't respect staff and staff doesn't respect their management.  Hope it improves for the sake of the patients.

-Promotes positive work culture driven by core values of 
 Dependability, Willing to Work Well as a Team, and Desire to Make a 
 Difference in the Lives of Others

-Generous annual raises

-Fast-paced, demanding and time-intensive caseloads

-Most communication by email   

-Company provides laptops and cell phones for work activities

-Computer charting of medical records

-Company is census driven

-High turnover rate of staff

-Mileage reimbursement rate is below federal government rate
 
-While management is visionary and proactive, it seems they 
  sometimes fail to listen, realistically view and address system work 
  problems for the benefit of the employee 
 
-Hardest part of the job: balancing work and personal life needs

-Most enjoyable part of the job: working with supportive, like-minded 
 and dedicated co-workers; making a difference in the lives of 
 patients and families

Company has no loyalty and fire you to cover up the fact their safety precautions as it pertains to Covid were questionable. I contracted covid due to a nurse telling me not to put safety precaution gear outside of a suspected covid pts door. Majority of staff caught the virus as well. Nurses are lazy and under medicate patients until it’s time for the cna to do their rounds. Next thing you know you’re requesting pain medications for every single patient and have to wait until pt is no longer in pain. They do not care about their employees. Not really. Pay was okay. But don’t you dare ask for a raise. Next thing you know you’re fired and they’re looking to hire someone to fill your position with the raise you would’ve gotten after a year of being with the company.

After a change in management, the company went down hill. If you weren't in the little "click" they had, you were treated like complete garbage. The nepotism was on a different level. If you ever said "no" to a nurse, they would throw you under the bus, they would slam doors in your face and make rude snide comments in front of the patients and their families. Certain people got away with murder but when you try to do it, you get hit with "you know better." God forbid that you try to continue your education cause they make it impossible to do so. They let me have a day off to complete school work. But then would increase my case load on the other days. I had seen myself being a nurse with this company but the last few months of employment there, made me question this choice all together. Overall run. Do not work here.

Management believes that there is always "someone else" to fill an open position. Too much work and not enough employees to satisfy the load. I love my work but company does not support essential personnel "out in the field". The office manager is a bully and enjoys this behavior. Many essential personnel has left the company during my tenure. A typical day of work consists of being out in the field visiting patients and families and only contact with the office manager is through texts and e-mails. Manager is "too busy" to talk to employees. Customer is "always right" and company does not back their own employees. They look at bottom line and not the care needed for the patient and/or their family.

Top Job Titles	Average Salary
Registered nurse case manager 12 salaries reported	$89,265 per year
Hospice cna 7 salaries reported	$20.64 per hour
Nursing assistant 13 salaries reported	$21.38 per hour
Registered nurse 3 salaries reported	$40.50 per hour
Registered nurse - admissions 1 salary reported	$42.00 per hour

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