order picker

warehouse associate

senior software engineer

manager

director

Ingram Content Group

My direct supervisors are among the best leaders I've seen in 30 years across many companies serving many industries. 

However, leadership quashes contributions of line supervisors and rewards conformity.  The company is 'woke' and pushes DEI policies. Merit is not a qualification for promotion.  Leadership will spend money on monthly lunches for all employees, but will never say thank you to individual contributors.  Productivity and safety are highly valued, which is good.  However, leadership is never receptive to ideas that would make the organization effective, efficient, and/or a better place to work.  As a result, the distribution center has the feel of 'slave' labor, as opposed to a place where an individual feels valued.

Essentially, there are no opportunities for career growth.  Leadership is ambivalent about assisting employees pursue opportunities outside of the distribution center.  In practice, this makes the lowest paid workers trapped in their current positions even though they have skills and qualifications to compete for jobs within the company that pay 3 to 5 times as much.  

Cost center organizations within the company are valued more highly than profit center employees.  The lowest paid workers are required to meet higher standards for production and quality of work than are employees in HR, recruiting, and IT.

Leadership is not receptive to innovative ideas that would make the organization more effective and more efficient.  Policies for production and quality are strictly enforced, yet leadership has no way to track effectiveness of training or perform diagnostics that would identify areas an where individual needs additional instruction or focused training.  Because of this deficiency, annual turn over for the department approaches 90% or more.  After a six month training period, non performing workers are escorted from the building.

When leadership receives an idea from an individual contributor, an idea that might address organizational needs,  response to an accepted idea takes more than a year to implement.  When it is implemented, there is no recognition given the individual worker.  Instead, leadership takes credit.  In place of valuing innovative ideas, leadership  readily recognizes safety accomplishments with rewards ranging from a cookie or snack to a swag bag of company trinkets.

Ive been here for a little over a year now and I loved it at first. The work itself is not bad pretty easy if you can get the hang of it and are good at memorizing stuff. But the mandatory overtime is ridiculous, they are burning us out one by one and dont even care. We are all replacable and they make that pretty clear. 

Certain trainers are treated differently than others, there is no communication between trainers one person  says one thing, another says something different leaving employees confused on their questions and frustrated because of it, this is happening all the time. not to mention the attitudes these people have are worse than a bunch of teenage girls in high school, one day they are all peachie  and nice all smiles and the next their rude and short and talking badly about people at the trainers desk because of mistakes or questions people have. Ingram doesn't give a full pay increase for trainers, theres only two offical trainer positions with "back up" positions which is not back up cause you do the same amount of work as the offical trainers they do "override pay" which means after 2 hours of trainer work they give you an extra dollar for trainer work, without having an offical system to accurately calculate how much time is accually spent doing trainer work while also having to maintain 100% productivity. 

Ingram slowly drives people to complete burnout and exhaustion and under pays  their employees yet expects way too much from their employees. If they let us work the normal 40 hours a week and gave an option for overtime for those who can commit to overtime hours it would be manageable but the lack of work life balance is not compremisable and it's the reason this company is hard to work for.  

would not recommend. 

The pay and benefits at Ingram are good. Excellent insurance, decent 401k. Does it make up for everything else you are put through? No.
What Ingram does is tell you a bunch of untruths and half-truths about the work environment to get you to take the job. Minimal overtime! No problem if you need time off to spend Christmas with your family! However, after you start working, the story quickly changes. "Occasional" overtime becomes 50 & 60 hour work weeks on a regular basis. Why hire enough people to do the job when you can just work the ones you have half to death? If you are unlucky enough to have a salaried position, you don't get an extra dime or 5 minutes of comp time for your commitment to the company, just the joy of spending all your waking hours at work.
Want to go to church on Sunday? Not if there is work to be done! But you will never be told about the mandatory Sunday overtime in your interview. They will spring that little tidbit on you AFTER you start to work there. In fact, consider yourself lucky if the possibility of working weekend is ever mentioned.

I would not recommend Ingram. The management is very top down. They don't care about their employees. Nothing is a team effort, but centers around what they can force you to do for them. For your pay and benefits, you will give them your life. They say that they are "like a big family" which I guess is true because if you work here, you will have no time to spend with your own family & friends.

My team is the best group I've ever worked with! Here in the Jackson office, family always takes precedence over work... to quote my manager, "Go take care of your family; the work will be here when you get back!"  Shifts are flexible and customizable to the associate's needs. We work hard in a great team culture that looks to fix problems, not blame. If we make a mistake, we raise our hands and admit it, and then the whole team does what is required to fix it. 

That's not to say that we won't get ribbed about it later... We enjoy a good-natured laugh, and we take time often to have lunch together as a team, while we sit around the conference table laughing and joking together... sometimes about our past goof-ups!

Equipment is not a problem. I code on a top-of-the-line MacBook Pro running parallels with Windows 10 and Ubuntu Linux on a 1TB internal drive. I have four monitors around me, including two 27" Dells and a 23" Acer.  I have access to Microsoft Visual Studio 2017 Ultimate, and MSDN.

The only downside is that our team became a part of this company as part of a purchase. It appears that, as the merge project comes to a close, this team will be disbanded, and several of us will be released to find new opportunities. This is most unfortunate; it's rare to find a team that works so well together, and being a part of it has been the highlight of my career.

I started out at this company when the doors opened I was one of their first employees to work there. The place was great then great ppl work environment all of that then they just went to garbage now they are very unorganized team lead tells u one thing then a other team lead tells u something different  then the supervisor will tell u a completely different thing also they will sit and talk about how your not doing your job right or to how they like it but won’t actually come to u and tell you to your face. they just sit and speak amongst themselves like little  kids I hated it there so I left when I put my 2 weeks notice in my supervisor had a smart remark about how the new job is nothing like Ingram your right way I’m making way more money I work with grown ppl not little kids that just sit and talk about people all day actually give advice and will help u of your lacking in something . And they actually care about their employees bonuses,  2 weeks off for holidays not just 1 day organized don’t make ppl just stand around all day when there is no work they let us go home once we hit our numbers they pay for our lunches great holiday bonuses we even get a bonus just for being safe Ingram content group of Jackson is straight trash ain’t making no money and they unorganized like a mf. 

I enjoyed the work I did for Ingram and working with the clients I did. The problem was my team was extremely toxic with multiple agendas that conflicted with each other. 

Numerous problems within the organization which seemed like easy fixes when I first started but I soon realized that fixing thing was not in the interest of management as much as playing politics. It was truly unfortunate because I witnessed many good people leave in my time there as well as interviewed a few previous co-workers who left who vouched for similar issues within the organization. 

I truly hope this company goes through another massive "clean out" soon in management so as to purge the intellectual/yet mischievous people who run multiple faucets of the company. 

Personally I would not suggest working here as the salary and benefits do not outweigh the feeling of distrust for the good people who are constantly scared to make things better for fear of losing their jobs or causing jealousy amongst the management making calculated moves. 

Think Game of Thrones mixed with House of Cards. Really wish I could have helped more there but made it clear I wouldn't be bullied any longer.

In this job I learned to operate digital printing and book finishing equipment, became proficient and knowledgeable enough at troubleshooting scoring me a promotion to printer specialist. The best part of my job was not being strapped to any one machine for 12 hours in a day, besides that, interacting with all my operators . I earned their respect over the years. The worst part of my job was working under management, supervisors and leads that were  backstabbing, demoralizing, often belittling, unsupportive and unprofessional. With the exception of Human resources who was the most professional person I met there. Unfortunately plant shut down forcing hundreds on a permanent layoff. But maybe it was overdue time for change!

VERY top-heavy organization.  I worked in a salary exempt position as a manager and never had time to handle my own responsibilities or my team due to the excessive meetings--for nothing.  Sometimes conference calls centered around what the VP had for lunch or their recent vacation, and there are VP's and managers of everything it seems, who do nothing but go from meeting to meeting, and call to call, and therefore have no working knowledge of what they are supposed to be managing. It is an "unspoken" expectation that you are to be available 24/7, and ask "how high" when told to jump.  Vacation days are not sacred either, expect calls and emails on those as well.  No one in this company knows what anyone else does, although teamwork is preached daily.  This is why their customers/publishers get frustrated trying to find solutions to their problems and answers to their questions.  At the corporate location, the buddy system is high in play as to who advances--if you are not in the clique, you are nothing.  Jobs are eliminated daily, so you cannot ever feel secure, as they will lie directly to your face to a direct question in regards to staffing.

It’s a okay/horrible place to work (no in between), except the insane amount of overtime. They’ve had us working overtime every since busy season LAST year. A year of overtime, and still going at it. We don’t even get the holiday off to spend with family. I’ve had people coming up to me that have been there 10+ years and said this is the most overtime they have worked there. We barely get a full day off to regather our selves and do what we need to do at home and then we have to be right back in the place working our butt off, to reach their insanely high production standards. You literally have to RUN or speed walk to keep up with picking production. It’s suffocating, and we work like robots and don’t get much appreciation besides a “thanks guys for your hard work”. No extra bonuses, incentives, etc. Our shift leads are just as overwhelmed as us, if not more. It’s a decent pay, and easy (and boring) work. But you have to run around to reach the numbers they want. They also train you in several different departments, and you’re never going to be in the original one you applied for. It’s ridiculous most of the time. 

This place is freaking ridiculous. The management are a bunch of idiots, the team leads would be better at running this place than the current management. They work you to death in the heat but then send you home early on fridays so you can’t get overtime. They treat temps like garbage and say you’ll get hired after 90 days but that’s a lie, if you’re not kissing the right butt or friends with the right people then you will not get hired. Temps get no sick or vacation time so if you have to miss a day you’re out of luck. They do not care about employees with families and children. They wait until the very last minute to tell you when you have to work on a Saturday and tell you to “figure it out” if you aren’t available on a Saturday. You’re told when you start that you will only be working M-F but in reality if they have something extra they want done they force you to work Saturdays and then take your overtime away by sending you home early a different day in the week. They give promotions to people who don’t deserve it  and overlook the ones that do. The pay is too low to live on.

Top Job Titles	Average Salary
Order picker 14 salaries reported	$15.29 per hour
Warehouse associate 7 salaries reported	$17.18 per hour
Senior software engineer 4 salaries reported	$125,250 per year
Manager 3 salaries reported	$81,000 per year
Director 3 salaries reported	$158,333 per year

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