customer service/sales representative

Innovative Client Connections

I genuinely love my job and feel incredibly fortunate to be part of a company that not only values growth but actively invests in it. One of the highlights of my experience has been the management training program it's been a game changer for me professionally and personally.
From day one, the program has provided hands on learning, mentorship, and real world leadership development opportunities. The structure is clear and goal oriented, but still flexible enough to tailor to individual strengths and interests. I've learned how to lead with confidence, communicate effectively, and solve problems strategically all while being supported by an incredible team. Working side by side everyday with the company's CEO Calvin & Branch Manager Alevia 
What truly sets this program apart is the company culture behind it. Leadership is approachable, supportive, and genuinely invested in helping employees succeed. It’s empowering to work in an environment where your potential is recognized and nurtured.
If you're someone who’s passionate about growth, leadership, and working in a place where you’re encouraged to rise this is the kind of job that makes you excited to show up every day.

I recently graduated college in May of 2016. I was having issues finding a job in my field of study when a friend of my who currently works at Innovative Client Connections referred me to a job opening they had available. Desperately seeking for work, I applied despite the fact that it was nothing along the lines of my field of study. Going into the interview, I was extremely impressed with the amount of professionalism the hiring manager had. Before accepting the position I made sure that the hiring manager and corporate trainer were well aware that this was new to me. They were very understating and mentioned that they actually provide a PAID training program for all their employees! Based upon my learning curve, it took me just little bit longer to understand things, but now I have it down packed. I am flying through the company and I could not be more happy with where I am at career wise as well as financially.

Job security is spotty, managers come and go often and even though it is out of HR's control, can leave you without work if none is available and in turn without a paycheck. Work/life balance is completely unreasonable. They say 8-5 in the interview and then once you're hired in, they emphasize a "work till the job is done" mentality which includes long nights and weekends and I got paid under minimum wage, I often worked 50-60 hours a week. If you don't like calling people on the phone or being on the phone all day, do not take this job, You will be expected to call 100+ people every day. There was no room for growth or advancement like they promise in the interview. Is a good job for people who like working a lot for very little money or perhaps just want experience working in a unpredictable, and unfair work environment. They do promote good morals, but when it comes down to it, they will only do what's in their best interest.

I think that this job, as my first full time job I began to look at as a career, was very competitive and had room for growth. The work day was organized into a meeting that covered topics such as; keeping a positive attitude, being able to relate to people from all works of life, studying your notes (clients information), the power of talking to everyone, as far as marketing and other ethics that drove a marketing firm's success. This business of a marketing firm that represented fortune 500 telecommunication companies, such as AT&T, also had an infused management training program that was designed to build an individual who performed good into a good franchise owner.

Most companies talk about what advancement you can receive within 2 or 3 years of working with a company. ICC has been a great company to work from in regards to actually following through with the growth opportunities very quickly after starting. I've traveled to multiple places and not only handling business there but the management team made sure you had fun as well! We work with really big campaigns representing different clients and there are rumors that we will be working with even bigger clients pretty soon, which is very exciting. The company has a family culture and is just really fun to work for! You are your own worth in this company, nothing is just handed to you. If you want growth and advancement then you must put in hard work to achieve the growth that is offered!

I’m not gonna tell you it’s a miserable place to work because it’s not, but if you’re looking for reliable scheduling and pay this isn’t for you. The workplace culture is VERY centered on a revolving door policy, about 1 of 5 new hires stick around, and that’s by design. This is a sales job, despite everyone in the company insisting sales aren’t the focus of the job, that’s the only way you’ll be making money and advancing. Management is very hit or miss, it depends on your location. If you’re looking to sacrifice a year of your life with no work life balance, iffy scheduling, and promises of future success based solely on “trust me bro”, this might just work for you, but in the words of the CEO himself, “If you aren’t willing to have a little blind faith in the system, this isn’t for you”.

The typical workday isn't horrible because you would spend min 3 hours at the office doing what you need to do like meetings, etc but the teaching is very inconsistent to a point where the learning process is them telling you to not be yourself but them also telling you to be. The opportunity is there for people who want to start in sales but it takes up so much time during your time that I don't believe is even possible to manage school while doing this job especially when this job is paid by commission. Management was cool and coworkers were fun but it was very overwhelming, especially the demands of doing it in 5 days. They'll tell you it's not mandatory but bench you after.

I’m 22 and this is my first full time Job. I’m a senior leader in what I do and I can say this is one of the best opportunity I have had in a while. I’ve worked at a lot of different places. All the other companies I have worked for I felt like just another employee or a number. Here they genuinely care about your and want you to be the best version of yourself outside and inside the office. 

This isn’t just a regular clock in 9-5 job. I came in as an intern with no intention of staying and I’m glad I did stay. The atmosphere is great. Everyone is like a family because of the office outings and environment. Lots of friendly competition, only downside would be the meetings run longer than usual and the scheduling can be improved. 

MTP program is geared to build a manager in an advance way. Most companies don’t promote employees more than twice in a ten year time span , let along 6 months.

Since day one I felt the culture was elite talent . Well thought system to help someone develop quickly.

We learn how to build an amazing office culture. They have an overwhelming amount of people to network with, to perfect your skills; in sales and management.

If you ever dreamed of running your own business but you lacked the knowledge, structure or capital, They have found a way to provide all of those resources to start and scale your own office. 

The managers and the other staff are so transparent and accessible day and night to help ensure you progress each and everyday.

If you don't care about having a life besides work this place is great for you. The job was nothing like it was explained to me as well as another I was trained with. There is not a single thing that is structured or even comfortable. I was told eventually I could be working up to 7 days a week..after I already explained I could only do Monday-Friday due to my kids. I was also told there was a "base pay". Well, that was a lie as well. Management was terrible. Had a very laid-back attitude which was nice at times. If things were done or said how he liked, an uncalled for, sometimes even harassing comment was made. Honestly, I was there for two weeks and it was the most uncomfortable thing I have ever experienced. 

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