front desk agent

housekeeper

hotel housekeeper

night auditor

breakfast attendant

Innventures

I currently work with a great, although small staff due to covid. The manager I have right now along with the other supervisors and staff are all great. Very low drama, especially compared to when I first started; one manager in the beginning was a lot of drama, but now it is probably the best morale of a team I experienced before.  Though I expect how teams get along varies based on location. I really enjoy my job and and have a great work environment. 

I have been there over a year and have not gotten a raise despite increased duties but I believe this is due to cutbacks related to covid-19. I am definitely doing more work than in my job description but that is mostly because I love taking on extra projects and taking initiative in areas that need Improvement. It is not that I I am being overworked but compensation for what I do would be appreciated. But I know right now we all have to put in a little more. I get the economics at the moment and as things improve it is my hope that this will change. My manager gives me a lot of leeway with how I lead my team which is tremendously helpful in my position. 

I have not met a lot of the company management or those that work outside my hotel but the ones that I have met have been excellent help and very friendly. 

The insurance plan is decent. The deductible is a bit high but there is a reasonable max out of pocket so there are no worries about an accident leaving you in devastating debt. 

Marriott Hotel discount for employees are great.  A Fairfield Inn is $39.00 per night while a Springhill Suites hotel is $49.00 for example. There are a couple of brands that are cheaper than this and then of course the higher end brands can get much more expensive but the discount is always significant. The discount also applies to your immediate family which is pretty cool. Innventures itself was offering five free Hotel nights per year at other Innventure managed properties but this got put on hold with covid-19. I have heard they may bring this back in the future as business gets better, which would be awesome but even if they don't the Marriott discount is fantastic.

If I had to list a main concern it would be that we seem to be short-staffed right now. There was an obvious necessary cut back after covid started but, in my opinion we have not increased the staff enough as occupancy has gone up. From about 5 pm to 7am there is one person on duty for a multiple story hotel. It is not reasonable for one front desk person to run the hotel alone while people are checking in and getting settled. Then after everyone is checked in, it is late at night and can be concerning from a security standpoint. This set up has created sometimes near impossible to solve issues for the one person locked in at the desk all night (e.g. no one to report to or respond to concerns in guest rooms while bulk of check-ins are happening.) Nights that are anticipated to be busy will have a mid-shift until about 8 or 9 which is very helpful but we can't always predict an influx of business especially if something unforeseen happens like a power outage in the area. This also doesn't help with any concerns of nighttime person being alone in large building. Some guests have even expressed concern or shock about one person being on duty at a time for the size of our hotel.

Overall, my experience so far has been positive and it is my hope to grow and move up in the company as things slowly get back to normal and more opportunities become available. 

First of all i worked in Hyatt Davis for 8 months i had to leave due to a emergency but had plans on putting in my two weeks before that happened. I worked as a “housekeeping supervisor”, which never really happened . I only
Inspected rooms on weekends and did houseman and cleaning a bunch of rooms Daily.  They pretty much use you when they want . They have a lead supervisor so don’t expect to have the role they tell you in your interview (they all lie) it’s a pretty hard job if you don’t like cleaning rooms. The manager was horrible in managing her department just because the housekeeping team belonged with union since the hotel is built on a university campus so her lack of communication was horrible, you had a complaint and it was like talking to a wall. Don’t get me wrong she was too nice. I got offered to be a gallery host lead and i took the position to get away from cleaning and then it was the worst mistake. Being a hostess means YOU WILL BE HELPING OUT IN THR BREAKFAST AREA which means you will be cleaning and prepping foods. On top of that you have to multitask with a horrible character of supervisor they have at the front who treats you like your a piece of nonsense garbage. Touching food and prepping espressos for the guests while still managing the front desk to me is very unprofessional. The general manager is one of the best managers i had to work with , very understanding. The co workers i had were the best sweetest girls ever, i felt bad they had to deal with the lead supervisor she would even make them cry ( hated that) can’t believe they still work there. I also thing the agm1 should be more professional and respond to people’s emails even if they no longer work there, i emailed him asking
For a small favor and he never responded back (unprofessional) anyways DONT WORK HERE , people would be hired when i worked there and quit the next day or week .

After being with InnVentures for over 10 years, I feel like they are my family.  I can pick up the phone and call anyone for help, and you never feel like you are imposing on anyone.  We are all happy to help each other and share our experience.

I've been lucky enough to explore several opportunities with InnVentures, and work in a variety of different hotels in different roles.  I love that it is so expansive and you can gain a lot of experience while still keeping your seniority and benefits.

The only downside I can think of is it can be stressful when the hotel is cutting down on budget and cutting employee hours.  Managers often pick up a lot of extra hours and responsibilities and I feel at times it can weigh on personal life and well being.  Finding that balance is a lot harder these days with the changing industry.  Although I feel InnVentures promotes both work and fun, it sometimes seems impossible to achieve both.

That being said that one slight downside does not at all hinder my perception of my workplace.  I love where I work and the people I have come to know and respect.  InnVentures is a great company and has always been good to me.

I worked at two properties under InnVentures and hated both places. I was never properly trained on FOSSE but expected to know the intricacies. Was told conflicting and unclear instructions on how to handle situations. Never felt like I could do anything right. Was reprimanded for minor mistakes but never praised for anything I did well. My second property, the GM was a micro manager. Had several of the front office quit, myself included, because of this. Created a toxic work environment and dreaded going to work. Company is also cheap, cheap, cheap! Refused to update properties, even when there were ongoing problems. Properties were old, outdated, had old systems that the company refused to pay to update. Resulted in lots of guest complaints and staff trying to keep old equipment working that should have just been replaced. They undervalue and underpay associates. Other companies will pay better. Overall, I hated the company and recommend people stay away.

During my time working here, I had a very difficult experience due to the lack of organization and communication within the housekeeping department.
From the beginning, I was clear in my interview about my physical limitations and that I could not clean rooms, but I was assured that my tasks would be different. However, shortly after I started, I was assigned to clean rooms, which caused back pain and led me to seek medical attention.
When I provided a doctor’s note, I was placed on leave without pay for three weeks while they claimed to be looking for an accommodation. When I returned, I was asked to sign a document with new conditions that included additional tasks outside of what I was originally hired for.
The work environment also lacked structure — several employees would come and go as they pleased without supervision. For these reasons, I decided to leave the job.
I truly hope the company improves its organization and communication, as employees deserve a respectful and fair workplace.

First job working in front house position was quite an experience although I had worked in back office administration in another major hotel.  The management was disorganized because the Front Office Manager had just started there too so she just let other co-workers train and let me work after 3 days of training which was the hardest thing to do because I was alone as Front Desk Agent/Night Audit. 

The most enjoyable part of the job was getting to know Operations and interact with guests which I had never done before in this capacity.  It was a very rewarding learning experience to learn about hospitality/tourism industry however, it could be dangerous encounters at times which took a lot of energy and people skills to deal with.

I would not recommend my worst enemies to work for this company. 
I worked in the kitchen, which was always dirty, they hire people with zero experience and expect everyone to help with training, so everyone gets trained differently, the expectations are not clear and it's generally always a mess. 
The prep is done poorly, so are dates, rotations and almost every cleaning job. The GM will walk around and get mad at people for "milking the clock" while the head chef plays favorites and micromanages constantly, no one trusts you to just do your job because the expectations are so laughably low. 
This place does NOT have reliable hours, a dependable team, reasonable pay or benefits that are actually worth it. 
DO NOT believe them when they say there is tips, the tips are a joke. 

I liked the culture but Innventures as a whole lacks structure and consistency. Most staff members weren't compensated as they should've even though everyone cares and works hard. Managers try their best and majority of them are seriously amazing people but the people above them lack in leadership and actual support. It doesn't feel like they know what they're doing. On the up side, it's super easy to climb up in this company if you're at least a little smart and hardworking because leadership runs like a chicken with its head cut off. You can easily gain a management position at this company but beware, it's highly unlikely you'll get paid for the hard work you do. This company has the tendency to overwork everyone because of "budget cuts."

Let's be honest, working in hospitality takes a certain type of person. You have to be enthusiastic, engaged, social and a problem solver. You have to be comfortable with long days sometimes and you HAVE to be a team player. InnVentures is a great management company! I appreciate the structure they provide with their policies and procedures and appreciate the support from the corporate team - even though they hate being referred to as the "corporate team". My on-boarding experience was great! Everyone I reached out to while learning my position was more than happy to help. It's not always rainbows and butterflies, there are hard days and summer is crazy at any hotel, but it's great to be working with a team that's dedicated to hospitality.

Working here was great until it wasn’t, they reel you in making you think it’s a great place to work with fair scheduling and equal opportunities but it’s quite the opposite ! Management will hire you to work a certain schedule then change it after you’re hired and threaten to fire you if you don’t comply even though you weren’t hired to work those hours, says rotating weekends on the job post but be prepared to work every SINGLE weekend and if you try to request one off they will give you such a hard time. Management is not supportive of their employees, overall it’s not a great place to work, if you can avoid it i highly suggest you do ! you’ll be miserable!! also working in the front desk you do not receive a lunch break ! good luck ! 

Top Job Titles	Average Salary
Front desk agent 54 salaries reported	$18.05 per hour
Housekeeper 56 salaries reported	$17.76 per hour
Hotel housekeeper 18 salaries reported	$17.37 per hour
Night auditor 41 salaries reported	$19.30 per hour
Breakfast attendant 6 salaries reported	$16.83 per hour

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