sales/marketing assistant

marketing associate

management trainee

customer service representative

Instep Management Group

I've seen some of the negative reviews about this company, and while I can't speak for everyone's experience, I want to share my positive journey. I've been working here for 7months, and overall, it has been a great experience for me. 

The management team is supportive and approachable, and l've always felt that my contributions are valued. My needs were understood and valued. The company culture is one of growth, collaboration, and opportunity. Work-life balance, was hard at first. It's different from hours I've worked in the past but once I started seeing my growth, they made sense. 

I understand that no company is perfect, and there may have been issues in the past, but from my perspective, things seem to be heading in the right direction. I was promoted from a field rep to now, I deal with recruiting operations, which was a way better fit for me and I'm glad management saw that. There's a lot of effort being put into improving the work environment, and I've definitely felt the positive impact in my day-to-day experience. For anyone considering a job here, I would say give it a chance. It might not be perfect for everyone, but it's been a great place for me to grow professionally, and I'm excited to continue being part of the team.

I really enjoy my job, really supportive management. I deal with customer service, sales and rolling out promotions for one of our Telecommunications client, its a great place to work with a lot of support but it is hard. You must be comfortable being challenged and working in a fast paced environment, as well as dealing with accounts, customers and sales. Just like any job it has its negatives when dealing with such a huge client but the cons outweigh those negatives. Your growth will be based on your performance and some people wont be comfortable with that, but thats what I appreciate. Also, for those of you that are looking at some of the reviews they do have benefits after 90 days. Training hours are short but once out of training you are working longer hours (nothing that is impossible) which were explained to me and are explained during your interview. I believe its unfair and annoying when people don't have their facts straight and decide to just post based on the position not being a right fit for them.

We usually start out the day with a meeting to keep us motivated and put us up. we talk about the marketing plan and eventually execute it.  They have different marketing role and based on what your looking for and what their clients are looking for, is what marketing campaign you'll be under. I actually was able to learn a bit of the backend and front end of the office. Everyone is very kind and the environment is sort of like a 2nd home. The hardest part of the job is time investment. The more effort you put in and the more you grow. some ppl spent 6months in the business to become an account manager and some spent 1 year. The most enjoyable is the growth opportunity and the payed team bonding events.

A typical work day for me would be came in first thing to follow up with my clients who has scheduled something for next day. Call them and make sure what gonna happen. Go through the process and answer any questions they have or send over any documents necessary. Then I will check with my team members to see if they need any help, or I will train anyone new to our team. We normally have a meeting with the whole team in late morning, just everyone go over on their projects and any problems they have. After lunch break, we will work with customer who has projects in early stages. Contact them to see when and what they want to move forward on. Sometimes could be an hour long meeting to know understand their situation and provide a solutions that is best for them. Very easy job, got promoted fairly quickly.

There is never a dull moment working at Instep Management Group. What keeps me excited to come in every day is both the never ending and fun challenges I face on a daily basis, as well as our wonderful company culture. The work is always interesting, and its so exciting to be a part of a company that is growing so much and that is doing so many new things every day to help our clients get the most positive outcomes possible. It is also such a fun place to work - I feel like I'm working with my close friends. I always have said that I would leave when I feel like I had nothing more to gain from working at this company, and I have never have felt that way. I'm so grateful to this firm for everything that they have done for me these past few months!

These folks know exactly what they are doing. They set high standards, and consistently deliver. Their project expectations and planning is excellent. The top level management folks are extremely smart and have a great sense of vision and planning. If you go to company social events (which are very frequent by the way), it is quite easy to have conversations with upper management people (Partners) .Instep Management hiring pattern is very consistent. For the young starters, they hire smart, well spoken, and subtly aggressive candidates. They have excellent training and knowledge management. They have a well oiled and empowered HR and Tech Support group. Things get done pretty fast. I've made the right decision!

I've been working with Instep for 4 months, finally got my benefits very excited, (was patiently waiting). I've been pushing for a lead position and have been really putting in the time and effort to be noticed. Unfortunately, I had a family emergency that forced me to leave for three weeks abruptly, and I was super fortunate to have great management that allowed and had the flexibility to allow me to spend time with my family. Used my sick time and more, sat with my manager and set up a game plan. Im back and I was happy to hear that this situation will not affect my running for a promotion. I guess I'm on here because I feel you can't always find that type of support and I'm very fortunate to be apart of this team.

Basically, they try to convince you that you will make six figures in a few years by selling internet door-to-door and getting promoted to manager. The problem is that there’s 0 stability. During the training period, it is so hard to make a living with their base pay and commission rate. And the promotion is possible, but there’s no guarantee. Some people dedicate 10-12 hours a day to this job, but their pay is only commission. They also act like they’re your friends, but once you quit they never talk to you again

I was hired by IMG early this year. Since I've been hired I have been promoted twice, although my years of experience and qualifications are enough to be promoted - I love the upward mobility IMG has to offer. I've really enjoyed all the perks that come with this job, I've traveled to Florida and Dallas for meetings and in October I'll be going to Cancun for a rest and recovery trip. Hard work definitely pays off, I've been able to acquire/recover over 200 accounts with my amazing customer service skills that have been thoroughly polished with the continuous training we receive. I can't wait to see where the next chapter takes me in my new role.

The opportunity to work in an upbeat environment with great people, while having the best opportunity to create something bigger than yourself. This has been the most positive work environment I’ve ever been a part of. It’s been a great chance for me to develop myself from a business and personal stand point and polish myself into a young professional . This company has given me the tools to be successful and make a career out of this opportunity.

Top Job Titles	Average Salary
Sales/marketing assistant 1 salary reported	$43,000 per year
Marketing associate 1 salary reported	$48,500 per year
Management trainee 1 salary reported	$52,500 per year
Customer service representative 1 salary reported	$41,500 per year

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