switchboard operator

insurance verification specialist

inside sales representative

intake specialist

case manager

Intake-Desk

When I first started this job, I was surprised they played music while you work, the environment looked nice and people seemed very inviting. After sooner time of being there, the work environment became extremely overwhelming and overstimulating. Between the loud music, the drama between co-workers and the terrible training it was nothing like what it seemed. The job description is extremely misleading. People working there yelling at each other and storming out mid shift. Everyone vapes and the bathroom was horrid. You are extremely micro managed and I was told that if you aren’t doing your job correctly (verification specialist/intake ) the owner would take you and play your call in front of everyone and embarrass you. I was also told a lot of things by someone there which made me realize that job was not for me at all.

Finally get paid what you are worth! Collaborative and supportive atmosphere where everyone helps eachother succeed; especially my direct manager. The harder you work the more you get paid, it really is that simple. Upper management and the owner constantly surprise us with catered food, stackable bonuses and the company offers unlimited overtime. And the best part is I feel fulfilled at the end of the day knowing I made a difference helping vulnerable people who have been wrongfully harmed. I never have to take home work due to the nature of the position. The company also provides amazing training, unlimited fancy coffee via an expensive machine, huge double monitors and a chill vibe. I honestly have no complaints. Easiest money i've ever made.

Compared to most jobs, Intake Desk recognizes your hard work and management gives you compliments along with other incentives. Which is rare to find within a company. The company offers unlimited overtime with great benefits and pay. Everyone is super chill and friendly. You can always count on someone to help you and teach you something new. Definitely recommend this job if you enjoy having something to do while working. 

The best of it all is being able to help people become one step closer in being compensated for their injuries, cancers, or wrongful death. It truly is a pleasure working for a company that values not only their employees but also the clients. 

This place is not what it portrays. When you begin to work there everything is all candies and roses until you say something the mean girls doesn't like. The environment is not healthy and it is very uncomfortable as you are walking on eggshells.

Honestly, a typical work place, however, you have a specific management personnel who are narcissistic and attention seeking. These individuals sticks their nose where it does not belong, its like mean girls the movie. A bully and always wants to feel and be apart of everything. There is no paid time off at this company, health insurance is expensive and no sick time. You work holidays except a few out of the year.

It is a company that does not have a plan.  When they call I have gotten 2 different sets of information about what they do.  When I probe, they are more vague and say they do not know when they are hiring.
It seems that they are looking for SUCKERS to try out some ill fated
business. One person said they were getting incoming calls about damages caused by products or medicines.  The other person said they were trying to find attorneys for people.  NO ONE really knows what the plan is!!!

Since starting at Intake Desk in 2022, the work has been challenging, fun and a daily learning experience. I have worked for a number of companies in the last 40 years, and Intake has proved to be a valuable growing company, and with hard work and dedication, one absolutely has the opportunity to move up. Bottom line, I like my job, and the people I have come to know at Intake.

They are super unprofessional, they will tell you that the overtime is “ optional “ but will make you come in. If you have any problems HR does not do anything about it. Managers/Leads there speak to you in a belittling way. It’s an environment that’s not for everyone only if you’re okay with feeling disrespected and walking on eggshells everyday. There’s ALOT of favoritism.

This place is horrible. If you want to have no life, a toxic work environment & management then this is the place for you. Not suitable if you want to have a life other than being there 24/7. The pay is good but the hours are terrible. They want you there ALL day and night and on the weekends. They pay you, yes, but there is no work life balance here. Very stressful and toxic environment. Worse job I’ve ever had stress wise. 

You will work a lot of hours, have unlimited overtime with great pay. Bonuses and incentives and good team culture and environment. Everyone is always willing to help and I'm constantly learning new things. I really get to apply my skills and be a part of something great while helping people. 

Training was very unorganized.How can someone learn a job with horrible training.You need a classroom set  training instead of listening to calls all day .That will not work for everyone .That’s a lot of work and listening to call isn’t enough to be well trained . 

Top Job Titles	Average Salary
Switchboard operator 1 salary reported	$36,000 per year
Insurance verification specialist 1 salary reported	$60,000 per year
Inside sales representative 3 salaries reported	$81,667 per year
Intake specialist 1 salary reported	$97,500 per year
Case manager 1 salary reported	$17.50 per hour

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