manager

guest service agent

Inter-Miami-Cf

While I was initially excited to join the Licensing and Merchandising team, the experience unfortunately did not align with my expectations for professional growth and development. My responsibilities were primarily limited to administrative tasks such as scheduling meetings, with little to no strategic or learning opportunities. Although I took initiative to propose new ideas, the team environment wasn’t structured in a way that supported mentorship or collaboration. My direct manager lacked leadership engagement, and in her absence, I was often left without direction or meaningful work.

Additionally, there were logistical challenges. The role required commuting to the stadium in Fort Lauderdale several times a week—something that wasn’t clearly communicated in the offer. While I willingly took on physical tasks like cashiering and lifting boxes in hopes of growing within the company, it became clear that there was no clear path for development or increased responsibility. When I expressed I could no longer commit to the stadium shifts, the team chose to end the engagement rather than explore a compromise.

The pay was $13/hour for a part-time role, which felt disproportionate to the expectations placed on interns. While I remain grateful for the exposure, the overall experience reinforced the importance of clear communication, supportive leadership, and structured learning in early career roles

It takes a lot of time to evolve as an organization. It's very amateurish in every sense, both in the office and on the field. It's staffed with people who don't speak the local language, and it's a deplorable, comfortable people earning six-figure salaries, probably without a logical grasp of professional management.
In short, if you want to be paid peanuts, be surrounded by people who have no idea what they're doing, and swallow the lies of the best club in the MLS... then you've come to the right place. Pure tall tales.

Great workplace and loved working with the coworkers. It is a great opportunity for those who want to get into the sports industry and are soccer fans. You get to be introduced to high end clientele and network. 

amazing environment to be in with great opportunities to meet people. Staff was nice (often times we were shorthanded) but good people. Nothing negative besides the heat and sweat that may come with the job.

Top Job Titles	Average Salary
Manager 3 salaries reported	$88,333 per year
Guest service agent 1 salary reported	$16.00 per hour

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