maintenance technician

leasing agent

maintenance supervisor

bilingual office manager

maintenance person

InterSolutions, LLC

What is the best part of working at the company?
Just the work and the people who helped me achieve the highest expectations of service to represent myself and the company....concierge fits me to a tee.

What is the most stressful part about working at the company?
For InterSolutions, it starts at the corporate level. They make the decisions on the infrastructure of services and how these services are maintained. Unfortunately, there is more leverage of resolution shifting towards the clients.....than the personnel selected to give "said" service. I would have stayed with them with the following conditions met:

Paid time off with accrued roll over (2yr)
Paid sick time with accrued roll over (1 yr)
Payroll tax deduction or supplemental deduction for 1099 employees 
Annual performance ratings to reflect rewards for outstanding service 
Periodic training and counsel throughout the year from direct supervisors and direct feedback from "chain of command".

What is the work environment and culture like at the company?
There was little evidence of CULTURE from this company. I received assignments from dispatch personnel, I then satisfied that assignment daily until either a decision was made to be a permanent position or another assignment was offered. I saw only ONE individual, who I may have seen 5 times in the 18 months of working for InterSolutions. Sadly, she moved on from the field. The environment where I was assigned was primarily based upon those who worked there directly. That culture was casual and fluid; with good rapport and daily dialog between shifts in assignment.

What is a typical day like for you at the company?
This statement can be summarized in three tiers:

I. ) Starting out, there was retaining the necessary tasks to complete the assignment in a satisfactory manner. Should any task result in an unresolved issue or problem - my training was reinforced until a satisfactory resolution is reached.

II.)  After permanent placement is established, a typical day resulted from my receiving daily feedback from previous shift members and staff - then incorporating my talents of managing daily tasks, assisting the direct needs of the assignment personnel and clients....then relaying the results and upcoming issues to the next shift member.

III.) Should any need arise from the 
assignment personnel and/or InterSolutions, the dispatch or direct supervisor would communicate any updates, emergency protocols and/or conflicts in performance to me DIRECTLY - whereas I would do my very best to accommodate the best interests to all concerned or resolve any situation to the best of my ability.

I have a background in property management and years of customer service skills.  I greet guests and answer phones. Put in work orders for 7 properties. Play security for the lobby area. Accept, login, shelve, notify residents of and disburse packages for the residents.  Manage the calendar for move ins and outs. Control access to the buildings of all 7 properties. Assist the leasing staff with their appointments and calendar.  I am the only concierge at the property I'm contracted on that the property's upper management wants to deal with because the others are incompetent and not as knowledgeable.  I do my best to make InterSolutions and myself look amazing.  I'm never late. I've only taken off twice with weeks in advance notice and I've worked for them almost a year.  They can never seem to get anyone to relieve me on time. I train all of the new comers. Some of the folks that have been at the site way longer than me still don't know the property but they make more than I do.  I work harder on this job then I do on my full time job. InterSolutions office staff will ask you to work past your shift at the last minute claiming to not know your relief was going to be off. They take forever to find someone else to cover the next shift but will screw you over with paying you your overtime.  You literally have to keep hounding them for money they owe you and then they give you attitude as if you're not supposed to inquire about your money you worked for.

What is the best part of working at the company?
There is no best part. Only one person was understanding and focused on delivering recommendations, noticing if you needed help with something, and ensuring you didn't have too long of a gap between jobs.

What is the most stressful part about working at the company?
They essentially control you. You could go into work and then suddenly have no job the moment you clock out. It's anxiety riddled like no tomorrow. You have no guarantee for how long you assignment is. It's all preference based, so they personally have to like you wherever you temp at.

What is the work environment and culture like at the company?
You work alone and everything is through text. Mostly automated and no human aspect. They promise to train you as their company states "highly trained" but guess what? No training. None. Oh sure, you can check out their online courses but that's more reading and watching something. Not training.

What is a typical day like for you at the company?
You are job site only. For my position, they hired me as one thing, but all assignments and duties given to me at the property were polar opposite what I was HIRED as. Once you go on site, it's all motoring. And you aren't there for experience, for getting to know anyone, or completing something relevant to your position.

NPM is not your typical staffing agency. Most of the jobs that you will get are not guaranteed long-term, but that's a good thing in this industry. 

If you are new to Leasing and do not have a degree in management, you will want to start out with an agency that has a great reputation and great contacts. This is the company for that. 

For the best results with them, it is best to be very flexible and understand that more places you go, the more contacts you make, will eventually put money in your pocket, as the leasing management industry is cut-throat and very close knit. The manager here is very well known and well liked among her peers and will guide you well if you let her. 

The hardest part about the job is adjusting to many different types of management systems and programs. The most enjoyable part about the job should be learning more and more about the leasing and property management industry, which is very fast paced and exciting. 

The pay is not too good, but think of it as a paid internship. The lessons you will learn working for this company, as well as the eventual placement that comes is priceless!

What is the best part of working at the company?
The best part of working with this company was having the ability to learn from each new property I was placed; including not only from other leasing agents but especially from onsite corporate leadership when available. Of course the residents were my favorite!

What is the most stressful part about working at the company?
Just as a varied workplace can provide multiple insights on the day to day operations it could also be equally stressful not knowing where your next placement may take you.

What is the work environment and culture like at the company?
The work environment was fun and engaging which speaks volumes in itself about the culture.

What is a typical day like for you at the company?
A typical day involved greeting prospective tenants and describing all the wonderful amenities provided by each property. It also consisted of reaching out to previous visitors via email or phone inquiring about their decision on whether to move in or asking if they would enjoy a second look as well as answering their incoming texts and phone calls for those simply inquiring about the property.

I got a job with intersolutions as a maintenace technician. Before joining I had zero experience. My first job I was sent to a property and given tickets for problems in residents apartments. I was the only maintenance technician there.  The supervisor sent me to several jobs and told them I was highly skilled. I had to watch quick videos and read online to figure out how to fixed problems and installed. I had to travel long distances at one point 50 miles per day. They will not send you to places where you can expect training. When I first left my other job I did not receive work for two weeks. After that I worked a day. Then no work for 4 days. Then I worked two days and had to wait again. Mind you I'm out of money can't pay bills. I'm borrowing money and the jobs are getting further and further. They mess up you pay sometimes and management has a attitude that it's not that important since they are in a office and they have there money. When given assignments no details are given and you don't know anything. I was told in the interview I would travel but it wouldn't be extremely far from where I live.

I worked as a floating property management agent across many location in Los Angeles, CA. I loved the ability to work part time, and explore many different property types and locations. My roles varied at properties, but mainly centered around typical admin duties in PM (Yardi Voyager usage and phone/voicemail handling as well as filing duties). I was always treated very well by my placement managers. If I could not access a location, my manager was right on the line with me and offered me paid time for the time I spent waiting on-site until they could try to contact the client. I was given a few great contracts, as well, by doing some less fun temporary ones along the way. My pay was also automatically raised without me asking, until I reached $20/hr after about 6 months of employment.

In my experience working at Intersolutions, I have encountered several instances where my pay was not processed correctly, leading to delayed rent payments. When reaching out to management and other staff members, their attitude towards addressing the issue has been disrespectful, asking me to stop contacting them and stating that they will handle it at their convenience. Despite multiple emails sent during the week and weekends, I have received either no response or disrespectful responses. Based on these experiences, I strongly advise against working for this company if you value timely payment and respectful interactions with staff members. It would be better to explore alternative temp agencies.

I am grateful for the leasing experience that I acquired since working for NPM Staffing, However, to be an effective Leasing Agent you need to know Yardi, and that is something that NPM Staffing will not train you in. There were plenty of times that I felt inadequate as a Leasing Consultant on an assignment because I didn't know Yardi and I was not allowed to use Yardi on my assignments. I answered the phones, did apartment tours (which I loved), followed up on email inquiries, posted notices on doors, wrote down work orders, which I REALLY WANTED TO INPUT THE MAINTENANCE REQUESTS IN YARDI. I worked on 1 assignment where the Property Manager was nice enough to show me how to do a lease renewals.

My suggestion to NPM Staffing is to train your temps on Yardi. The client is paying you for well rounded, skillful temp. I know I would want a Leasing Consultant that is skilled in Yardi, not a Receptionist who does apartment tours. Not good for the self-esteem either, feeling useless and inadequate. ;(

What is the best part of working at the company?
The recruitment team at InterSolutions is amazing. The hard work and quick action in getting a long or short term assignment. I would definitely recommend InterSolutions Temp Agency for those in between jobs or just looking for a new position in a hurry. 

What is the most stressful part about working at the company?
The most stressfull part is denying a assignment due to being to far in location. 

What is the work environment and culture like at the company?
Very multi cultural atmosphere with all different walks of life. Professional with excellent customer service. 

What is a typical day like for you at the company?
Arriving to your location on time don't forget to use the App to sign in each day you have to be at your destination due to the gps tracker. You may also have to utilize the site timesheets or applications to sign in. This is to ensure you will get paid properly and on time.

Top Job Titles	Average Salary
Maintenance technician 17 salaries reported	$21.32 per hour
Leasing agent 6 salaries reported	$20.25 per hour
Maintenance supervisor 3 salaries reported	$28.33 per hour
Bilingual office manager 3 salaries reported	$22.00 per hour
Maintenance person 1 salary reported	$23.60 per hour

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