operator

Intercontinental-Terminals-Company-LLC

TYPICAL DAY OF WORK: Performed the calculations necessary to produce load orders for hazardous chemicals, complete the load orders, validate the accuracy of the load within the specifications of the customer, OSHA and DOT regulations, and finally maintain detailed documentation of the entire process. The night shift also included highly detailed billing to customers. Work pace was occassionally slow, but overall the work environment fast to intense and required acute attention to detail. Interaction with coworkers, high profile customers, and the truck drivers who transported the load was a fundamental component of the postition.

WHAT I LEARNED AND THE HARDEST PART OF THE JOB: This position was the first place of employment that I was truly exposed to the concept of "office etiquette". The concept was challenging to process and understand its critical importance, likely due to my more military "mission accomplishment" orientated perspective ingrained from my time in the Marines. My immediate supervisor apparently had some insight into issue, and was able to assist me with the transition a great deal.

MANAGEMENT: The supervising staff at ITC was literally quite exceptional, from immediate supervision to the head of the HR department. Just like any real world situation or operation, problems and difficult situations came up, but those instances were handled much more effectively (and with better results) than I had ever been exposed to. Truly excellent staff.

CO-WORKERS: My co-workers were proficient at their work, dependable, and overall considerable and pleasant to be around.

MOST ENJOYABLE PART OF THE JOB: One of the best features of my position at ITC was the flexibility allowed to constantly improve the work efficiency and proficiency of job duty performance and completion. Equally rewarding was the occassional unusual problems that would come up that had to be solved with critical, out of the box thinking.

A typical day at work involves a lot of detailed work from scanning inventory railcars to loading product for individual customers. I have learned to work diligently in many areas and fields at my place of employment. The more someone knows about the environment around them the better the output of a days work will be. Management is organized and instrumental in enforcing safety in all departments. This makes for a productive and efficient work environment. My fellow co-workers play a major role in keeping ITC one of the highest volume storage facilities. The hardest part of the job is not having the opportunity to work overtime or even advance beyond the level of a worker. The most enjoyable part of the job can be seen in the fun activities that take place through out the year. For example our company hosts an annual picnic in the summer, an ERT banquet in the fall, and a great Christmas party in the winter.

A typical day involves very little help from direct supervisors or managers.  You are under trained and over worked.  If you ever question a directive or decision, you are marked as a trouble maker.  The culture is all fluff and no substance.  The hardest part of the job is knowing that no one has your back and the environment is toxic.  The most enjoyable part of the job was the day I retired.

What is the best part of working at the company?
Plenty of overtime and chances to pick up hours to work.

What is the most stressful part about working at the company?
The on call schedule. No sign up list, just assigned to be on call all month long every other month even if you dint particularly want to work that much or not.

What is the work environment and culture like at the company?
Pretty fast paced and always something going on

What is a typical day like for you at the company?
Busy and fast paced is the usual setting for each shift

What is the best part of working at the company?
Work life/ family life balance. 

What is the most stressful part about working at the company?
Currently the Texas heat that is out of out control. 

What is the work environment and culture like at the company?
Great culture and everyone is easy to get along with. 

What is a typical day like for you at the company?
It varies from day to day, not one day is the same. But overall we tend to keep busy throughout the day.

The culture here is all about productivity. What’s mostly cared about is numbers being pushed out even if it means doing it unsafe, the training department shows you how to go about it by procedure but after training the shift supervisors passive aggressively hints to speeding it up cutting out the procedures you’ve been taught.
As far as promotions if your liked by upper management your promoted doesn’t matter that your always late miss call outs and always messing up and being lazy

This terminal is high volume first off Marine,Railcars,Trucks training is 60 days then shift or 6months then shift. It’s a very good stepping stone into the industry as it was for me it’s labor intensive as it is high volume. Don’t expect to sit on your butt this ain’t that job. Expect about 120 trucks a day 50 Rail cars and the docks full. You can make decent money here and pretty much write your check but you sacrifice your personal life for it. Definitely a good place to start in the chemical/midstream industry. Use it as a stepping stone and move on👌🏻

Extremely disappointed after years of commitment,  loyalty and sacrifice. A typical day fast paced, stressful, no lunch, multi tasking for twelve hours. I learned that there is no such thing as hard work pays off. Management varied from dishonest, no integrity, power hungry, extra marital affairs, unhappy, alcoholics, inhuman treatment of employees, disrespectful. Hardest part of the job was dealing with management and co-workers who stabbed you in the back. Most enjoyable vacation.

Direct management doesn’t know anything when  asked simple questions or inquiring about progression.
HR is a joke, can never reach anyone via phone.
The work is simple but you will rely on over time to pay bills. 
Personally witnessed guys be promoted based on relations in the company rather than unique qualities.
Pay is lacking, and management doesn’t keep their word.
Rarely have a lunch break, and called in 80% of your off time.



This company is a good start but they lie and say they have a safety culture but push production the most. They love you when you give them the numbers to get them money but when you don’t they don’t care about you anymore. The best way to move up is break rules to keep them happy  They don’t listen to operator input, they ultimately do what they want.

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