sales executive

district sales manager

cashier

territory representative

territory sales

Intermex Wire Transfer LLC.

The Intermex branches have 2 cashiers assigned per branch. Each cashier works independently during their all day shift with minimal supervision (store cameras). A typical day at Intermex involved a lot of prioritizing and self motivation as I worked alone. Opening and cleaning the store, office related tasks, and promoting and selling our services were my primary daily duties at Intermex. 

Working for Intermex was an immense learning opportunity that allowed me to develop my skills and experience. With all the great responsibility I had, I learned to be extremely responsible, reliable, attentive, patient and assertive. 

The Intermex Corporate office is in Miami so most of the communication I had with management was via Cisco phones and e-mail. Management was always very respectful, professional, optimistic and precise. My co-workers and I were always motivating each other and were professional and respectful to each other everyday. In fact, we tried to always set a positive work atmosphere because that increases the morale and productivity of an entire team.

There was nothing in my prior position with Intermex that I found overly difficult and complex. However, a tough aspect of the position would be when our systems were down and I had to call Customer Service and do the wire transfers over the phone. This could sometimes take up to 5 minutes longer than usual and during a rush, it could get a little stressful but I never panicked because I was too busy focused on the solution. 

The most enjoyable part of working for Intermex was the interaction with people from different cultures and life experiences, the challenges and hearing the customers say they enjoy our fast, accurate and warm customer service. 

In mid October 2013, I gave Intermex my 1 month notice to resign due to my plans to move to California. My last day was November 13th, 2013 and a few days later, a few personal things came up, which impeded me from making the big move. However, I have not allowed this to deter me from moving forward and I am certain that with my strong skills and experience, I will find a great career opportunity.

I strongly discourage anyone from working here unless you are comfortable in a disorganized, micromanaged, and employee-indifferent environment.

There is effectively no workplace culture. Employees do not collaborate, communication is minimal, and leadership makes no effort to build a cohesive team. The environment feels transactional at best.

Management is excessively micromanaging. You can expect to be asked for updates constantly, sometimes within minutes, and be told exactly how to do your job. There is no trust, no autonomy, and no real ownership of your work.

The company promotes a hybrid schedule, but this is misleading. In practice, flexibility is limited and inconsistently enforced, often contradicting what is communicated during the hiring process.

Operationally, the lack of structure is glaring. There are no standardized processes, which results in multiple versions of the same reports with conflicting data. This creates confusion, inefficiency, and unnecessary rework across teams.

What ultimately stands out is how little employees are valued. In the same year the company significantly increased spending in other areas, they laid off multiple employees with no regard for timing or personal impact. Decisions like this make it clear that employees are not a priority, they are expendable.

If you are looking for a company that values its people, promotes accountability, and operates with transparency, you should look elsewhere.

Positions at intermex are expected to fill in the blank for alot of people. You can be hired for lets say branch accounting and will be expected to travel a branch in California and assist with the installation of the NVR, security cameras, etc... So i recommend being fully prepared to take on task aside from your regular job description. The pay scaling for regular operations and lower level mangement positions is about 10-15% below average with growth being an average of 3-5% per year for inflation which they give towards the end of the. If you really shine their is possibility for rapid growth, and they will try and retain you at any cost.

As for the environment, the managers and supervises buy lunch and throw small office parties pretty regularly. Everyone in the building is extremely friendly and this is probably one of the more positive things to working here.

Training was a joke Honestly, and i feel that is the main reason for the huge turnover here. There is very little training before you get thrown out there to start working with your clients. Be prepared to drive a lot and i mean a lot, which means putting a lot of wear on your car. They do give you a monthly allowance for the car but i feel for the driving they require it is not enough. Very little work life balance, you will be doing reports early in the morning and late at night, customers calling on the weekends as well. There is also a disconnect from the corporate office and the people working face to face with the agents. Back office makes it harder than it has to be to sign up/assist agents. Overall use this position a starting point in your career but expect to not stay long due to the burn out.

This isn't the place for everyone.  There's a metrics/data orientation throughout, and you have to bring your "A" game consistently...no place to hide (if you're lazy) as you might at other companies.  We have a good, dedicated staff and solid people, but yes, there are some who are difficult to work with - and this is no different than any place I ever worked.  The company is growing and became public recently, so there's ample growth opportunities.  It is a collaborative, fast paced culture although most of the staff has been working from home during the pandemic (and the company has done a great job of it).

What is the best part of working at the company?
It is a company where inclusion and diversity are obvious. It is a stressless workplace. I recommend this workplace to any professional looking self development. They promote growth. I am proud to be part of such a great company. 

What is the most stressful part about working at the company?
I feel any stress working at this company. 

What is the work environment and culture like at the company?
It is a company of inclusion and growth culture. 

What is a typical day like for you at the company?
My day starts with resuming work left the previous day if any. If not, I start my day following the assignments from my supervisor relatively to the company policy.

Cut off over time in order to give us a “raise” but I never saw the raise come through. They also add more and more work. Management sucked, no support whatsoever. If you had an appointment, they’d ask why didn’t you schedule it on your day off. Also, who can survive off $15 an hour? The amount of customers that would swarm our location is outrageous. It was 3 cashiers at the most dealing with entitled customers. Definitely over worked, under paid, and non compensated. I don’t recommend working here unless you’re really desperate. 

I open the branch and I close it too, I do open operations, communicating with management via phone and e-mails.
Take care of customer and assisting with money transfers as need it, also assisting with any wire transfers issues.
I'm able to manage my own time and use my multitasking skills.
The hardest part of the job may be the closing time, be able to pay attention to detail in all closing paper work and e-mails for the day, plus be sure money and paper work are very secure before leaving the office. The practice of closing make it easy to do. 
Everything is enjoyable at work.

Intermex is a really bad experience in my career in sales, there is a lack of communication and cooperation to have things done
no team work
Management will punish the employee when you ask a question or you dont know something that was never explain or teach
also customer service, compliance and accounting make things a lot of harder for the customers and employees
the worst experience ever

Positive-
Great place to build your book of business and field sales skills if you are deliberate about it.

Cons-
Good luck
If you want control of your commissions.
If you want work/life balance
If you want fair compensation
If you want a true marketing support team
If you want experienced leadership to help guide you.
If you want to ask questions without being reprimanded
If you want an opportunity to advance within the organization
If you want HR to respond to any issue you have. 

Top Job Titles	Average Salary
Sales executive 5 salaries reported	$135,000 per year
District sales manager 4 salaries reported	$73,125 per year
Cashier 21 salaries reported	$16.82 per hour
Territory representative 2 salaries reported	$81,250 per year
Territory sales 23 salaries reported	$61,848 per year

Working at Intermex Wire Transfer LLC.: Company Overview and Reviews

Intermex Wire Transfer LLC.

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