software engineer

mechanical engineer

intern

engineer

assembly technician

Intuitive (Intuitive Surgical)

There really is not a typical day in the life of a da Vinci sales professional.  However, a day in the life of a sales manager could involve, a two to three day field ride with a rep, followed by conference calls and one:one performance calls with my team.  In the field ride day, starting off with a robotics committee meeting with the OR leadership and C-suite executives, discussing high level performance metrics and the strategy to guide improved economic and clinical outcomes.  Following, 3 cases with surgeons and staff at different points in the learning curve, using high direction, backed by clinical and technical expertise to, create successful outcomes not achievable with robotic technology.

What I learned?  More than all of my work experience combined.  I learned to changing the standard of care requires building trust, delivering high value, create equal business stature with your customer base, be excellent in managing operations, highly clinical with the ability to sell in a compelling and provocative manner, be proactive in communication and leadership, and highly collaborative.  Collaborating with multiple internal sources even on a 5 minute call, can generate enough feedback to create the best plan to execute from.

My peers and our leaders are the sharpest individuals in the medical device segment.  All driven to succeed while being accountable for helping everyone achieve success.

The hardest part of the job is staying focused on the vital few action items that will create the desired results and any given stage of the selling process.  There are so many things that we can act on, and picking the most important one that will compel behavior changing results.

The most enjoyable part is leading my team and our customers to achieve results not thought possible.  Working with highly skilled and tenured clinical reps and finding a way to improve through every customer interaction is amazing.  Creating a collaborative work environment for our surgical customers to formulate higher efficiency in the OR, resulting in better patient care.  Coaching a surgeon to adopt a minimally invasive technique that will take a guaranteed open procedure and create a minimally invasive approach that will forever change the lives of the patients treated.

The company and work is fair enough, they have concern about your health so they do the job rotation every 2 hrs. may varies on your job position otherwise it’ll be a repetitive work for you. Break time isn’t really enough if you’ll be working in the clean room. Clean environment with shower rooms for cyclist employee, they also lend you a bike but you need to register. Own a bike? No problem they have a safety place inside the building where you can hang or park your bicycle. They have discounts for the gym if you are health and body conscious. 
Support group (Engineers) are reliable and very helpful, they addressed and analyzed  work related issues. and they do hands on trouble shooting. Test Technicians are mostly Mexican, Filipino, Vietnamese, Chinese and American of course support groups. They gather employees on a regular basis for the company updates with few raffle prizes to give away for product handling. 
They will encourage you to get certified on different areas and they have certified trainers.
Here’s the cons;
- If you work under the agency, it’ll take more than one year to get your regularization or you need to work really hard on it or do inside application.
- Optional benefits under agency. 
- not enough pay to live in the Bay Area. 
- Be aware of working with those very unsupportive and judgemental, supervisors, technician II, and colleagues, (they will pull you down). 

I was under the agency and worked for a year and did not intended to leave the company. I wasn’t able to work for a year for a valid reason then I re applied but the agency didn’t allowed me to work with them anymore. I didn’t asked them for any help thought I can come back soon but to no luck, I loss my regularización and employment in the end I’ve  got nothing as a temporary employee even for a year.

Intuitive offers an exceptional product. Da Vinci surgery is truly revolutionizing surgeries and patient care, which makes it incredibly rewarding to be a part of and witness firsthand. It doesn't feel like traditional "sales" when you genuinely believe in the product and see firsthand how it positively impacts patients' lives.

Over my three years here, I've experienced significant professional growth—more than at any other company. I was fortunate to work under an incredible manager who significantly contributed to my personal and professional growth. Intuitive does a fantastic job of training employees and providing resources for success. And a lot of the people who work at Intuitive are amazing.

Burnout is a significant issue here. From my experience, achieving work-life balance in this role is nearly impossible. The overly enthusiastic sales culture can feel insincere and forced, which becomes tiresome over time. They want everyone to talk the same, walk the same, and drink the koolaid.

Many markets are highly saturated, yet unrealistic quota expectations persist. Finding opportunities can feel like searching for a needle in a haystack. Because of this, earning potential is limited. Considering the heavy workload, reps are significantly underpaid, with compensation primarily tied to surgeon trainings and capital deals—opportunities for which are increasingly scarce in many markets. Look at how many tenured reps have left in the past 12 months - the numbers do not lie.

In the Field Service Engineer position some days can be extremely stressful.  One day in Anchorage, Alaska our daVinci Robotic Surgery System had a hard failure.  With a Hard Failure the System is completely down until a visit from a Field Service Engineer can take place.  At the time I was living in California and I was the only Field Service Engineer available.  I flew to Anchorage, Alaska in a massive winter storm picked up the service parts at FedEx and repaired the down system under extreme pressure.  There were Doctors, nurses and most importantly the patient waiting for surgery.  I had one hour to perform a repair that usually takes three hours minimum.  I completed the repair with just minutes to go.  I stayed in the operating room to make sure that the patient had a positive outcome and the daVinci Robotic Surgery System was operating within the parameters of our Standard Operating Procedure.  The patient had a positive outcome with a major surgery and was very grateful to hear that a Field Service Engineer traveled from San Francisco to repair the complex surgical system and also make sure that they were satisfied with a surgical procedure that saved their life. 

The above example awarded me a Making A Difference Award.  This is a very high award given to only 3 Field Service Engineers every year at the annual customer service meeting.  This award was won of 4 awards that I received as a Field Service Engineer at Intuitive Surgical.

You can find better.  Intuitive embodies the worst traits of corporate America.  The company’s mission (improving patient care) is noble, but it comes at a high cost, and usually to the employees.  Little training is given to new employees, you’re expected to do more with less b/c the company wants to remain “lean”, and your efforts/contributions are rarely acknowledged if you go above and beyond.  It’s better to be hourly at Intuitive because you’re getting OT.  If you were salaried here you might as well be working at Wal-Mart given all the hours you’re working.  Benefits are good, however, work life balance is very poor at Intuitive.  Save yourself the burnout and stress and find a different company to work for.  Intuitive will help you grow professionally if that’s what you want, but this company will also layoff several departments without a second notice.  

Seriously, not as good as the company makes itself out to be.  Products are cutting edge but everything else is from the Stone Age.  I would not recommend anyone to go work at Intuitive unless they really needed the pay.

During my tenure as an assembly worker at Intuitive, I've had the privilege of contributing to cutting-edge technology that's revolutionizing the medical field. From day one, I was impressed by the company's commitment to innovation and patient care. Assembling intricate surgical robots demanded precision and attention to detail, and I thrived in this dynamic environment.

My role involved assembling and testing components for the da Vinci Surgical System, a remarkable device that enhances the capabilities of surgeons worldwide. The collaborative atmosphere at Intuitive fostered skill development and constant improvement. Working closely with a talented team, I gained valuable insights into robotics, mechanics, and quality control.

One of the highlights of my experience was witnessing the real-world impact of our work. Knowing that the robots we assembled were instrumental in life-saving surgeries filled me with a profound sense of pride and purpose. The continuous learning and sense of fulfillment I've found at Intuitive have made my time here truly exceptional. I look forward to continuing my journey in contributing to the future of medical technology.

Field service role. Salaried position. You covered a geographical territory with some co-workers where you installed, and then serviced medical devices at different medical facilities. Your job was to install, upgrade, troubleshoot, repair, and maintain the medical equipment. You worked alongside clinical reps who train the customer on how to use the equipment. Work is dispatched to you in trouble calls that you arrange logistics for such as travel and parts. It was a great company to work for. Workloads increased as years went on and customer base grew. Out of state travel became more frequent from monthly to bi-weekly or almost weekly. I was burnt out on travel and trying to coordinate logistics that would often deviate from plan. Workload was highly predictable and cyclic with preventative maintenance and upgrades, but could be often highly unpredictable with service calls coming in.

Advice to Management


Loosen restrictions on basic needs, enforce rules fairly across all levels, and address the chronic understaffing. Employees would be more motivated and productive if they felt trusted, supported, and treated consistently. We're all adults here, it would be nice to be treated as such.


The job was potentially great, but we were put into lockdown/WFH within a month of starting, so it wasn't a great experience. It was very difficult to connect to coworkers unless you worked in the office, which was closed for quite a while and discouraged even after opening. Incredible technology, everyone's an expert and willing to talk/teach in the brief occasions you met someone. It'll probably be better in a year or two (this is Jan 2022), at which point it's any engineer's dream job. It's also a big company, so it was tough to feel like my work had a positive impact on the products.

There were multiple layers of "dark triad" personality types in my work group - Machiavellan, narcissists, etc. Loyalty was not rewarded and pay was significantly below market. There was little to no innovation, nor any desire to try and improve things or find better ways to work. Any kind of substantial change was met with layers upon layers of resistance, leading to a culture of "learned helplessness". It seemed to me doing exactly as told might allow one to get ahead. Even then, priorities shifted from week to week and still management did not appear to have a strong hand on the wheel. Favorites were ordained early on and quarter-end window dressing ruled the day. Always thought FP&A was proactive risk managers; that was definitely not what I actually experienced. My advice is RUN AWAY if you are approached by certain groups at this company 

Top Job Titles	Average Salary
Software engineer 7 salaries reported	$148,429 per year
Mechanical engineer 3 salaries reported	$156,000 per year
Intern 3 salaries reported	$41.33 per hour
Engineer 3 salaries reported	$153,333 per year
Assembly technician 4 salaries reported	$29.00 per hour

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