cashier

food preparation worker

lifeguard

front end associate

manager on duty

Iron Mountain Hot Springs

The strict dress code. Super unnecessary for having to keep up with their professional looking wardrobe especially during the summer. You wear way too much clothing for serving people who are trying to relax and come up for a drink. They offer nothing else besides a regular T-Shirt, freedom to wear knee short shorts, and popsicles in the break room to keep the employees cooler while working in horrid heat. the manager on duties favoritism towards close friends/popular employees and newer employees is so thick you could cut it with a knife. Newer employees get write ups if things aren’t to the policy like dressing out of the dress code, whereas the popular employees/close friends just get warnings to not do the out of policy issues again. Scheduling is weird during the day; the schedule makers only allow two-three people to work the mid shifts even if there are people who literally need to have the mid shifts and they’re already claimed by other workers. They over schedule the night crews by 2-4 workers but under staff the morning crew. Janitorial and maintenance also are the only workers that usually are allowed to wear “whatever” they want because their social interactions are minimal. This place has a lot more problems and issues they need to address and fix because summers are super hard considering you’re literally being blinded by the sun in your face and being steamed out of the bathhouse. There’s no AC in the areas that need it the most. The only redeemable aspects of the workplace are fun coworkers. Even then though, the “fun” coworkers are never working at the same time. 

its a good place to work and the people are friendly and and it is close to home. I also enjoy working with water it is a very interesting process. We pump out the water out of 3 wells,the water comes out at 119 degrees then we pump it into heat exchangers to bring down the heat to 112 degrees then we pump that water into a huge tank and then pump some more water into a cooling tower and bring down the heat to about 101 degrees then pump that water into another huge tank and then pump both tanks into a sand filter system then we pump the water back into the pools. Each pool has its own piping and each pool has a different flow rate gallons per minute. This allows each pool to turn over every 2 hours. So our guest get fresh mineral water every 2 hours.

My typical day at work consists of answering phones, helping guests, and answering all questions at the front counter in a timely manner. 

Some of the daily things I encounter here are helping guests make and rearrange reservations for soak times. Other times, I talk to guest abut the overview of the Hot Springs and which pools I recommend soaking in. The best part of my job is how helpful my managers and co-workers are. Anytime I have questions or concerns I don't have any sort of hesitations when I need to ask for any sort of training or help its always well received by management.
The other thing I really love about this place is how they promote from within, so there is always room to move up in the company. Overall a terrific employer my favorite job so far in the valley!  

This was a great place to work for my first 8 months but once the good managers resigned and the new managers took over everything changed for the worse.
The motto was that Managers were the Elite group above reprimand or consequences for unfairness and injustices.We no longer operated as a positive team where customer satisfaction was our main priority.No incentives or benefits.Expectations were high for quality service but compensation was only a minimum wage.
Could be a good place to work if the value for their employees is greatly increased.
Most people quit because of bad managers but not their job.

Holistic,positive environment for guest/visitors.Very busy pace for staff.There's very little opportunities for advancement.Low pay and no incentives or benefits.Not recommended for career individuals.Work culture is designed only for guest satisfaction.Lack of support from managers.Management doesn't care about the welfare of their staff and stick together if you complain against one of them regardless if complaint is legitimate.Great for  young persons as a side job.Management often blocks your chances for obtaining employment  when you use them as a reference.Passive aggressive.Do not use as a reference if you resign or quit due to being disgruntled.Management will black ball you.

They don't support their supervisors in decision making. When one of your people doesn't show up or wants days off that you can't give them. The worker can just go to management to avoid discipline or get whatever they want and bypass the supervisor. Management allows some people to move around between different job positions and areas where others are fired for even the slightest problems. Pay is poor for hard labor. It is not bad for students at their first job, but don't expect to go anywhere there.
It was fun at first being around customers who are having fun, but they grind you down eventually.

I love working here I have a great time at work no matter who I'm scheduled to work around. With that being said there are other employees that can make the work environment negative or make you feel like they can get away anything! I work at the very best of my ability and will continue to do so as long as I'm employed there!

Great atmosphere being by the river in a spa-like environment with "spa" music playing all day.  Nice co-workers, I was there from 6/2017-late 2018 & the maintenance supervisor was very professional, supportive, & helped the company & property develop.  I enjoyed talking to the guests & employees have fun.  Must be a social person with good guest service skills to do well here.

Loved the team and environment here starting with an amazing GM and leadership team!  Great collaborations and culture. Good entry level positions available and decent pay! Benefits could be a bit more lucrative but overall an amazing workplace in the valley! 

I worked there two plus years, I had seen employees come and go, the pay is in my opinion a disgraceful balance of pay to cost of living, there are no benefits to being a dedicated employee, sure we get free soaks but soaks don't pay the bills,no room for advancement, it's a tourist job, I did like most of my coworkers, management is a complete joke, they think fixing a problem is by hiring a new manager when actually they should respect the loyal employees

Top Job Titles	Average Salary
Cashier 4 salaries reported	$18.63 per hour
Food preparation worker 5 salaries reported	$18.65 per hour
Lifeguard 5 salaries reported	$20.00 per hour
Front end associate 1 salary reported	$21.00 per hour
Manager on duty 6 salaries reported	$23.75 per hour

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