front desk agent

sports writer

porter

housekeeper

Island View Casino Resort

The Island View is a really good place to work. I worked in the hotel, and each floor has a houseman which is what I was. You are to keep the floor closet stocked, make sure the house cleaners carts are stocked, and sweep/mop the elevators, vacuum and so on. They also give other benefits, one of my favorite places I've worked.

The issue I had was that each floor has a houseman and a floor supervisor, you also have your houseman supervisor. And each floor does the same thing, except one. Floor 6. It is the most difficult floor because of the floor manager. You have a list of things you must do daily, and you have to finish them or get written up. The 6th floor supervisor can only leave once all the room cleaners have finished, sometimes they stay late. Well to speed up her day she would have me do jobs that I wasn't supposed to do so that they would finish earlier and be able to leave. I never have worked harder in my life because of that. I told my main supervisor about it, and he said what shes having you do isnt your job so dont do it. The next day I did as he said. She became upset and threatened to write me up. So I then again told my head supervisor and he said he would talk to her. That next day she was extremely rude to me and did everything she could to make my job harder. For about a week my job went back to normal doing my duties. Then she started getting me to do more work again. So I went to the man who hired me and said the issue and that I wanted to be transferred to another floor and he said he couldn't move me yet and it could be awhile. So I told him that I will have to find another job because I am working harder then all the other floors, making the same pay, and that's not what I agreed apon when being hired. He begged me to stay saying I'm a great worker one of the best saying he will get me more breaks, but I declined because that would require someone else to fill in for me while I was on break, creating jealousy amongst the workers and I didn't want that.

Basically I was hired to do one thing, was made to do many others by someone who wasnt my boss. Then when I tried to fix it, it got me in more of a jam. And when I finally tried to move floors they told me no. 

I found out that most the housemen have worked there for years, and have become friends. And everyone knows that floor 6 is a nightmare. Everyone on that floor quits. So they hire new people and throw them to the sharks by putting them on 6 because if he puts anyone else there they will quit, and he doesnt want to mess with his friendships.

The casino overall is very nice and a great property. When they advertise for pastry or bakers positions, that is a different story. This is not a place for anyone who is or desiring to become a pastry professional, or who may be one. They have little to no bake shop. And the baker position in the Steamer is, well......a joke. You get to work with a bunch of party crazy kids and do some really redundant and unnecessary work. They tell everyone that they make their rolls from scratch but in reality, buy frozen rolls(not proofed) and cut them in half. Then spend hours upon hours rolling them by hand to give the customer the impression that they are indeed scratch/hand made rolls. After spending 40% of your shift with rolls you spend the rest of your time plating desserts upon request by the unorganized wait staff. This involves cutting cakes and pies to order while plating each one for order. Hardly any work space, and the cakes the "banquet chef" makes or too tall and hard too keep from falling apart. All in an effort to try and wow the customer with size and not quality. You will get one break per shift and you will be basically thrown in the fire with little training and no help. Thankfully I had years of experience and the training factor was not an issue. I was offered only $11.00 an hour and I have almost fifteen years experience. Took job because I thought it would be worth it in the long run, not so. Kitchen is laid out poorly whereby you have to go here and go there to get what you need. When ice cream is ordered, you have to stop and walk to the walk in freezer and fight the frozen lobsters in order to get the bucket, then scoop it and take it back to the walk in before it melts , all the while orders are still coming in and rolls may be in the oven. A lot of unnecessary effort for a multimillion dollar property. After the shift is over the cooks want you to have rolls for the next day ready....in which my reply was," when did I have time to do this???"
If you need a job and don't mind being talked to like a redheaded stepchild by the nasty cooks then take this job otherwise seek employment elsewhere. They also are planning to open a candy shop and have this so called bake shop do the production for that. Not sure how that is going to work. They obviously don't know anything about making candy/confections. I sure it will be a lot of home kitchen stuff like fudge and divinity, just what you look far at a multimillion dollar resort. Would rate lower with stars above but site would not let me post any lower marks.

so my review is from when i worked there at the sportsbook. When you come into the casino from the Buffee area you can walk straight in and to the right and they have what looks to be a massive sports book with a large long desk of multiple terminals. Their training was one day and they throw you to the wolves. their supervisors have little to no experience and even to the point 2 of them COMPLETELY DIDN'T KNOW HOW TO WRITE TICKETS. (thank goodness i knew how to do their job because they surely did not) The Director of the sportsbook would rather stick his head up a horses butt than actually do his job. knowing horse betting and knowing the rest of the betting world is two different worlds of which he just does not understand. and the Highest management of the whole gaming still lives in the "i was a cop in 02" days. like he is some big and bad person. 

The pay doesn't even equal the amount of punishment you will be taking from the trashy patrons that come in and will cuss you out over them not understanding how to bet. and unless there is two supervisors over there still there 1 man 1 woman. (work there you'll know who i'm talking about) you will get very little to NO back up for when a customer gets irate and starts treating you badly. Also $10 an hour. 

whats even funnier is what they haven't reported to the gaming commission about things like tax fraud, (taking the wrong persons info on tax form like someones husband when its the wife). They actually never explain to you any of your paperworks from your MTLs to your MTLW9 forms, they just expect your supervisor (who may or may not be smoking one of the THC vape pens in the bathroom) finally showing up to do it. NOTE IF YOU WORK HERE YOUR GAMING BADGE COULD BE IN LIABILITY. THESE PEOPLE TRULY HAVE NO IDEA HOW TO RUN A SPORTSBOOK. 

IF there were any "Pro's" to the job it was they had a good EDR to eat at with actual fresh food, and people from other departments and so fourth would be nice to speak with. 

Cons? Dang near everything. you're constantly on egg shells because you'll constantly get "exceptions" for everything. like having a brown belt on, to speaking too long to the customer, to even drinking from one of THEIR tiny water bottles. 

I truly hope someone reading this takes this post seriously and just skip this casino all together. 

When I first started this was just a job for me to pay bills. I loved most of my team, and the training provided. I worked on the new Beach tower side and loved it. They trained me to bartend, buss, barback, and serve, all within the first few months. At first everything was going good with scheduling and team I worked with. A few months after summer ended, and slow season began for winter I started to see team mates I work with treated like dispensable toys and tossed, starting with major hour cuts, might I add, was supposed to be full time hours for us, quitting. I loved a few of my supervisors, but when I had a problem with the bad ones HR would turn a blind eye or other buddy buddy supervisors would sweep it under a rug. I was a good worker, and when promotions would open up I would apply for positions and I would be promised things and never get them. Favoritism and inside hiring within that side is a joke. They would rather go with outside hires even when you have the proper training to do a job. Only one good manager in charge who made sure to care for her team and make your job worth staying and I thank her for that experience and time.

I was able to get an interview and start working very quickly from being unemployed with no previous experience. Although the work is taxing, within 90 days i was able to advance and earn twice my previous wage, and they even helped me acquire special licensing from the Mississippi Gaming Commission ( there was an extensive background check for the gaming license). There are a host of other benefits which include a free medical clinic for staff and their dependents, a pharmacy with reduced or even free copays, and even a free buffet for employees to eat at while on shift. The only real negative was the inflexibility of the schedule, it changed arbitrarily and their is a point system that does not permit you to miss work or be late very often, which could be challenging for people with medical issues or difficulties with childcare. I would say that most people that are terminated from the casino are a result of the attendance policy. However if that is not an issue for you then it is really a wonderful opportunity and a great place to work with good culture and employee appreciation.

A productive , and a fun place to work. Great people and coworkers and great food. I've learned to be humble working there. The hardest part of the job was working with all the different attitudes. But you go to work and do your job you shouldn't have no problems. The most enjoyable part of the job is you get discounted tickets on certain things. Rides to and from parking garage everyday. All you can eat buffet style breakfast lunch and dinner as long as you are at work. I really enjoyed working there. Very strict on the rules so be sure to follow them to the fullest. You earn PTO every time you clock in and out. A free clinic to all employee and their immediate family. They also give advances on your pay check after you've been working for them for a year or more. They go all out for the cruising the coast and does a wonderful job on the holiday lights at Jones Park every Nov,  Dec,  and January.The management are willing to assist and help you in all ways that they can. Summing it all up Island View Casino Resort is a great place to work.

This was the most toxic environment I have ever worked in. I worked there for a couple of years before I was able to escape and the management team is a joke. They stand in place the whole day, they have little to no control over their staff, and for whatever reason, they believe they have professionally peaked in their unskilled positions despite their obvious lack of education, management skills, and interpersonal skills.  Favoritism and nepotism run rampant here. The turn over rate here is unlike anything I have ever seen because of the lack of care and competency from management. If you have any self-respect, look somewhere else for employment. Most of the pay is not worth the drama and work you are expected to put up with while employed here.

I did not like the training as they were opening another smoke free casino they hired a bunch of us and picked on certain ones, supervisors belittling in front of other  employees. Very imature and rude supervisors including rude to guests. This made reps on the front line very uncomfortable and people did not last long there. They would not ask if you wanted overtime they would just schedule you. I volunteered for OT when they did put a OT schedule out no appreciation and gossip and rumors made for a very uncomfortable work enviorment.

Everyday I came in to work the first thing i would do was make sure that our bartenders needed anything before relaxing and setting myself to do my job, which was simply sitting at the door waiting for pool guest to come in and check in with us, and we provide them towels and drinks when they order from us. I learned to be an excellent team player, and learn to be patient with others. Management was GREAT, our supervisor was very caring and understanding. The hardest part of the job was the fact that there are two pools at the casino, and one pool would get more business than the other. Most enjoyable part was the bond me and my co-workers had with each other, we were family.

I started as a prep cook. I was promoted to line cook after 3 months probation. Island view does a great job by recognizing hard workers. Overall, It was a very great experience to work there. However, I would change the employee transit. Once you park in the garage, I believe that the employees are very dependent in the transit. I feel that this should be made more independent. Island view is very strict on there attendance policy. Therefore, you must be on time. The management is very outgoing. You have the opportunity to work with many diverse people at the casino resort. Most days may be challenging. However, I believe that conquering challenges make a better worker.

Top Job Titles	Average Salary
Front desk agent 3 salaries reported	$12.67 per hour
Sports writer 1 salary reported	$18,000 per year
Porter 1 salary reported	$11.00 per hour
Housekeeper 1 salary reported	$12.50 per hour

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