desktop support technician

network engineer

field service technician

systems administrator

system engineer

Istonish

Worked a graveyard shift at Istonish with poor management. Team lead and supervisors were expected to be a resource, yet they were not available when need resulting in company losses. During my period at the company, Istonish did not have a clear vision for company goals and did not utilize toolset effectively to increase company performance. Employees manipulated the standard and actively avoided coming to work during 'stressful seasons' resulting in a backlog service desk tickets for the graveyard shift (one employee called out 2 -3 week for 3 months with no repercussions). Communication between the day team an night team was sparse, and accomplishing task was rather difficult when the company neglect or avoided your efforts when management was needed to resolve the issue.

One of the things I value most about working with Istonish is the continuous emphasis on personal and professional growth. The company provides ample opportunities for education and development, empowering employees to expand their skill sets and achieve their goals. I also appreciate the flexibility in work arrangements, which allows for a healthy work-life balance. Furthermore, the ongoing changes and initiatives aimed at improving employee happiness demonstrate Istonish's commitment to fostering a supportive and positive workplace culture. This focus on innovation and employee well-being makes it a truly rewarding environment to grow and thrive.

8 am: Start work and make sure that there are no alarms or servers down that need attention.
9 am: Meet with my manager and see what needs to be done, then review upcoming projects.
Work as Desk Support with office personal as well as Vancouver office personal.
Work projects for third party companies:
1 year USWest Netscape Meeting Manager Administrator
Build servers for Colorado Department of Wildlife
Assist in building an Istonish Call Center
Perform cabling tasks
rebuild Semins Voip system
etc...

I worked for this company for over a year.
I was thrown out in the workforce with minimal training.
I was very flexible, dependable and always the first to volunteer to cover hours.
They have a horrible manager with a big head. We clashed so I was let go for a bogus reason like not filling out the tickets the way she wanted. That was 4 days after I received a KUDOS for job well done.
Benefits are horrible.
Only good thing I have to say is the vice president is very nice and seems to care. Just not involved enough to see how the employees are treated.

First of all, I enjoyed the people I worked with at Istonish.  Management was very flexible and the safe harbor 401k was a great perk.  They paid a little below market, but not bad for a small company.  

The negatives were dysfunction at the CEO level which had a trickle down effect to the VP's and lower level employees and no room for advancement.

This employer is highly overbearing, practices extreme micromanagement, shows insensitivity toward certain demographic groups, displays favoritism, and provides inadequate training. Employees are underpaid, lack proper resources, and are often set up for failure, making it a challenging and demoralizing work environment.

In Istonish, you can optionally work at home. I was worried that I can't work properly when I got my job here during COVID. Fortunately, they can give you an option to work remotely, which I am thankful for. Then ever since COVID died down, I can choose to work on-site as well. One thing about Istonish is that there's no room for improvement. It's stale sometimes.

Working here has been an amazing experience! The work environment is very positive, and the management is focused on developing a culture of growth and support. I feel like my contributions are valued, and I’m given opportunities to learn new skills.

I was an anxious person during the COVID era, and I was struggling finding a job that can accept work from home. Luckily, Istonish can make you work from home. My co-workers are nice to me and gave me lines of work where I can improve in no time.

It is so satisfying when the workplace has a good environment without anything to worry about aside from when your work at Istonish ends. At the end of the day, it's not that bad because Istonish gives good salary and has nice people working with you. That's the satisfying part right there.

Top Job Titles	Average Salary
Desktop support technician 2 salaries reported	$28.00 per hour
Network engineer 1 salary reported	$95,000 per year
Field service technician 2 salaries reported	$24.50 per hour
Systems administrator 1 salary reported	$37.00 per hour
System engineer 2 salaries reported	$92,500 per year

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