service technician

collection agent

collector

field support specialist

marketing specialist

J&J Ventures

Outstanding company to be a part of and their career path is outstanding.
Management is always available too help with questions and solutions in helping in anyway they can. 
I have had the pleasure of working along side great associates that are willing to share their knowledge.

J&J Gaming, I’m honestly impressed with the pleasant culture and professionalism. And how associates speak incredibly highly of the company we work for it’s amazing how many opportunities we have in developing an excellent career path. 

Another amazing part that stood-out is they are focused on their teammates and care about their wellbeing and concerns along with an open door policy. 

I have recommended J&J to my friends if they are looking for a great company with an amazing career path. 

Another bonus is their HR Department is filled with outstanding professionals and very knowledgeable with many years of experiences in making it the best by leading by example. 

All in all I’m looking forward to long career with this company. 

I’ve had 2 employers since 1991. I’m a retired LEO of 22yrs. I quit after 9 months working for the Libertyville office as a Collections Security Officer. The Libertyville office is extremely unorganized and under staffed. The lack of concern of safety for the team of Collectors is the main reason ended my employment. Management does not take input/advice very well. Collectors get only 3 holidays off and work ALL other holidays for straight pay. The Manage and Lead Collector has no business managing people.
I scheduled an exit interview with the Manager. During the exit interview I offered my opinions how to improved security, safety, and morale for the team
Of Collector’s. The Manager did not want anything to do with my insight and suggestions. He cut me off after 1-2 minutes and said, I don’t have time for this. 
If you want to work somewhere that does value your input, working all holidays for straight pay, lacks concern for your safety then  by all means apply to the Grayslake office! 

J&J Gaming is an exceptional company to be a part of and has been a fantastic career move for me. The management team consistently goes above and beyond, always ready to assist with questions and solutions while providing tremendous support to their employees.

I am fortunate to work alongside talented coworkers who generously share their knowledge and expertise. The culture at J&J is both professional and welcoming, fostering an environment where employees speak highly of the company—a true testament to its excellence.

What truly stands out is J&J's focus on their team. They genuinely care about employee well-being and concerns, cultivating trust through their open-door policy. It’s truly refreshing to work for a company that places such value on its people.

Joining J&J Gaming has been the best career decision I’ve ever made!

If you have worked in the Illinois Video Gaming Jurisdiction, you have heard of J&J Ventures.  I have worked for many other Terminal Operators, before starting with J&J.  J&J is by far the Best. They have their amazing reputation for a reason. There are so many great resources here. They really give you everything necessary for Success. If you are lucky enough to get an interview, go for it. You will be happy you did. I enjoy working with a lot of great people, who I can count on.  I don't want to go anywhere else.

What is the best part of working at the company?
The people that work there are top notch, but the pay is terrible for the risk involved, the route planning is awful, and you work holidays at straight pay!

What is the most stressful part about working at the company?
Extremely poorly planned routes

What is the work environment and culture like at the company?
ALL of the people that work there are extremely nice

What is a typical day like for you at the company?
Start early, and run stop to stop without breaks or a paid lunch. Eating in the work vehicle between stops, and more often than not, very poorly planned routes, which makes for long aggravating days.

I actually loved my job. I like working with a team. Things in managment turned verbally abusive.  I will not work like that. I treat people with respect,
kindness.  I am not soft, I know when someone is snowing me.  

My typical day:

5:30 Am: 
-look over phone to see if any thing I needed to take care of . There usually
around 25 texts from owner 
6:00AM
Owner call, go over plans for where contractor should be sent review the rest of the week.
I was in charge of 85 rental homes
Usally about 3 houses that were being worked on to be sold.

-I totally loved what I did,never a dull moment, everyday brought something else.

I would like something similar but being treated better

Also I usually worked 7 days a week, most of the time til 7-8

I am very happy that I made the decision to apply to J&J Ventures for many reasons. J&J provides us employees with many resources to be more successful at our job while management supports us every step of the way. I feel extremely valued and appreciated for just doing my job – this is something I have never experienced before in my gaming industry career. They are extremely family-oriented while ensuring that I have a good work-life balance. I am highly encouraged to take my PTO and enjoy my time away from work. I very much enjoy working here and am excited for my future at J&J. 

 

Every day is a new experience. As the company is growing exponentially large, there are many opportunities to dive-in on new projects and it is very fast-passed. The teams are supportive and all work very closely together, even when across different functions of the company. Everyone enjoys giving advice on projects and cares deeply about what they do. J&J is a great place to start your work journey as you learn a lot and learn it quickly. Managers are always assisting and sharing feedback!

New hires are treated very well from a pay standpoint. The technician or collector position is easy to learn. Coworkers are always available to help out and offer advice. There isn't much advancement from collection side, tech side there is always more to learn, but not much advancement there either. If you are looking for a chill, easy job with solid pay, this will work for you. Get along with others, be a team player, use common sense, and you will be considered a great employee.

Most things were great with this company.  The job, though similar every day, was a little different so it never became boring or a drag to go to work.  The biggest downfall they have is they would constantly go back and forth on how policies should be followed.  One day they were strict about following them, the next day a supervisor would ask you to ignore policy to make something more convenient for them.  Some policies would also contradict each other.  Ex. the only way to correctly follow one policy would be to directly violate another.

Top Job Titles	Average Salary
Service technician 29 salaries reported	$21.15 per hour
Collection agent 18 salaries reported	$21.28 per hour
Collector 5 salaries reported	$21.46 per hour
Field support specialist 3 salaries reported	$45,000 per year
Marketing specialist 3 salaries reported	$50,000 per year

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