security officer

patrol officer

security guard

flex officer

gate attendant

JBM Patrol & Protection

Job Work/Life Balance - They do not care about your availability. If you tell them in the interview that you cannot work overnights, for example, expect to work overnight shifts. They also expect you to come in when you're called regardless of whether or not you can do it.

Compensation/Benefits - They provide free dental insurance but that's little more than bare bones as it doesn't cover much beyond cleanings. They also offer health insurance and is very cheap, but is literally the bare minimum coverage necessary for those who have it to avoid being fined for not having insurance. Very high deductibles with next to nothing actually covered; it's useless if you actually need insurance for actual healthcare costs. Their benefits package is the very definition of "the bare minimum". The pay is even $9.00, far below what should be paid. 

Job Security/Advancement - I can't speak for advancement opportunities. What I heard from most of the fellow guards I worked with was that advancement opportunities are almost never coming up. In terms of job security, however, it's great if you don't have anything happen that will cause them to write you up. That may sound like an obvious statement but this company will write you up for anything they can blame on you, even when they're the ones who caused the issue or the client is. Bald tires on the guard vehicle provided? You're forced to drive it up an icy hill because "that's your job" and if it slides and smashes into something as a result of said bald tires, you're to blame for those tires being bald. Doesn't matter if it's been reported multiple times or if everyone vouches for you that it wasn't your fault. Point will still blame you for it. Myself and others have even been written up for not showing up to a shift I wasn't scheduled for and wasn't asked to take. Responsibility and accountability are not Point's strong suit when they're the ones screwing up.

Management - I already touched on this in Job Security; management is terrible. In addition to the refusal to admit responsibility and accountability, there is absolutely no communication outside of (again) the bare minimum. The employees are nothing more than disposable tools and scapegoats to them and, on top of that, some employees even have their bad behaviors ignored. My site had a guy get caught sleeping TWICE. Once with his head down on the desk and a week later, laying down in the patrol vehicle outside of his stationed post. Meanwhile, in other locations he worked in, I hear from the clients' workers and our own coworkers that they've caught him sleeping multiple times over the past few months. Yet, he somehow was still employed there when I left this dumpster fire of a company.

Job Culture - Get to work, be completely isolated from anyone with no communication to your superiors, hope nothing happens at all so they don't have something to arbitrarily and wrongfully blame on you... From there you can either (1) stick around because you're one of the few favorites who can get away with not doing their job despite being caught countless times, (2) get fired because you're not one of those few favorites or are unlucky enough for anything worse than "nothing" to occur on your shift, or (3) quit because you're sick and tired of a poorly run company that is the exact opposite of what they pretend they are on the "Why Point Security" section of their own website.

Palamerican preaches about compassion, integrity, advancement and positivity. The Las Vegas branch falls very short of these values. Over my year of employment, I’ve watched guards be removed from the site, terminated, and written up without just-cause on several occasions. 

The LV branch manager is very “old-school, overly involved in everything, and operates in a way that’s inconsistent with the values of Palamerican. There are no warnings or second chances with this company and no investigation will be done if an employee is accused of something. The company does nothing to backup its employees or support them when there’s an accusation or error made.

If you’re a good employee you’ll never get promoted or moved to a post with better pay. I recently applied for a better post and was rejected despite my perfect attendance and excellent performance record.  Good employees get stuck where they’re at with awful pay. Forget about moving to a site with better pay. It’ll never happen. However, this company is always “short handed” and they’ll beg you to work your site on your days off or cover a post at a CVS.  Other companies don’t have this much issue with staffing. I’ve referred several qualified friends to fill out applications and they never get an interview... yet Palamerican is always struggling to stay staffed. This company is failing epically in hiring and it’s extremely frustrating for current guards.

Part of the issue is the terrible pay compared to other companies. If they want good employees, they need to pay for them. The branch manager expects military standard guards, that are perfectly groomed... but is only willing to pay them $11 an hour.  

I liked PalAmerican at first, but the more I see, the less I like. This company does NOT put employees first and will fire you without warning for anything the branch manager doesn’t like. Palamerican Vegas is very stuck in the past and is run just like Bedrock was with old-school policies that put employees last. My advice now is to apply somewhere else where you’ll be treated with more respect, have better opportunities for movement and a more progressive management style.

You tell them you cannot work any 12am-8am shifts during the interview? They'll lie and say you won't, then schedule you for nothing but overnight shifts.

There is deep favoritism going on in management. Some people are allowed to go to sleep, screw around on laptops and phones while ignoring rounds, and just flat out ignoring all their job responsibilities even when caught sleeping multiple times. Meanwhile, others are fired on the spot for one mistake. I've also seen people get fired because they were put in on-call positions and then not come in on a day they weren't scheduled for or notified they had to come in on. That's not a typo, they would actually not schedule someone for, say Monday, then fire them for not coming in on Monday. I've also seen people get written up for things that weren't in any way their fault. Some guy wrecked the guard car because the company refused to replace the completely-bald tires despite it snowing heavily. Was forced to drive it anyway, then written up when it hit some ice uphill and slid back downhill and crashed. Oh, and this was a beater car, too. God forbid they spring more than $500 on a car integral to your job.

You have to buy the uniforms from the company, which feel and behave like they're made of paper. It doesn't matter how skinny you are and how baggy that pair of pants are, you're guaranteed to rip them wide open the moment you sit down. The benefits are worthless. The health insurance literally only exists so you don't get fined by the government for not having health insurance and covers nothing. The dental insurance covers nothing but cleanings. The pay averages about $9-$9.50 per hour. There is also no way to move up in the company.

Seriously, if you take pride in yourself as a good worker then I suggest looking elsewhere because only the laziest of suck-ups thrive here.

Well first off if you looking for a security job that pays holiday and vacation look somewhere else. They dont provide that. Well in milwaukee branch they excuse is that their client doesnt. Which is bull, i never heard something like that. Also each pay period we have to fill out our own timesheet on time before that deadline (why do they even have a human recourses). If we dont we get penilzed 25 dollars but each work day we have to clock in/out on their voice express. Oh also first day og hired (orientation) is not paid you, you come in on your own time to file out paperwork for hours. After that day its paid training. Then if your a stationed guard they will change your schedule around without warning and their excuse is scheduling is subject to change. And the funny thing their week starts on thursday to wednesday and they give you new schedule on tuesday. So that leaves you a two days notice of scheduling change. Which is bull. I been doing security for years and this is the first time i heard of this bull. Then the chief in milwaukee said "the compeny treat their employees as people not a number". Yeah that why we do half of the human resources job, the policies are punishing the employees when certain criteria happens.let say you get a better job offer and they want you to work right away. Well if you dont give a two weeks notice, they will duct you pay for what ever you make per hour to the state minimum wage. For wisconsin its 7.25 per hour but it employment at will and that works both ways but the eyes of jbm they dont care. So if you work the whole pay period, wave the base pay goodbye. There more about this company but i already posted a review on glassdoor.  Just look for the title dont believe what they tell you.

The owner of the company during my interview explained that the current guards inside the Operation Center we're not completing their tasks and not up to performing at the level that the Operation Center needed and that my computer skills were greatly needed at the location they rented from Consolidated Communications. It was never explained that not only would I be in charge of checking in and checking out guards at all of the company's locations but I was also responsible for tracking their pre-post, lunches, all administrative staff schedules, as well as working for Consolidated Communications as a data center security guard responsible for all of their remote locations across the United States and ensuring proper door control insecurities for all of their employees at all of their locations. I received extremely minimal training for these three or four jobs I was required to do. It was extremely stressful being left completely alone when normally there are two guards in the Operation Center for my second and third shifts. It was further more frustrating to have my relief officer who is a supervisor at the corporate office arrive 15 to 20 minutes late each day so I wrote a finally worded email to the entire management staff including the CEO asking for reassignment to some other field operations because the Operation Center was failing not because of the staff in the Operation Center but because of the complete lack of support they endured. I was moved to supervising security guard for construction sites in Vacaville and Stockton. I performed at these sites until the client cancelled their contracts and there was no other post I was interested in so I moved on and found different employment.

As you've probably noticed, Point Security is always hiring. Here is a detailed summery of why that's the case.

Pay and Advancements:

Let's start off with the biggest lie. The normal position for the Meadville branch starts off at $9.35. The "Awards" described in the benefits area are non-existent. Before they revised the description, the three "merit  based incentives" were rarely offered, and only added $.45 to your salary if you complete them all. Possiblity for advancement is also misleading. The highest you can go is Corporal (shift supervisor). Even with full responsibility of the team, this position only gets you a $.25 raise. Their paid time off policy is horrendous. They use the hours you've worked to judge PTO. If you work a standard fourty hour week (and you will), you'll earn two days off a year.

Work Culture:

As you enter the team, you'll find a group of disgruntled employees that have little to no faith in the company. The management itself plays obvious favorites. Between the complete monopolization of overtime and disregard for the company's family and dating policy, two employees give the impression of being untouchable. If you find yourself in their sights, they will work their hardest to have you removed.

Overall, this is a good company to work for, if you have no plans for advancement, isolate yourself from the politics, and accept their low wages. Completely disregard any ambitions of making a career with this company. If you plan on using this company for an "in between" job, I would personally advise McDonald's, Walmart, or even a temp agency instead.

As an employee for several years, I can tell you this is not my career job but the company does have compassion for their employees. I am retired and having worked for 30+ years for a big organization who really didn't know their employees ( nor cared to know anything about the employees) it is refreshing to work for this company and their concern. It's true they do "keep tabs" on the employees, they were supportive  to me and my family -- send cards when I lost two (2) family members in less than six months. Their personal words of support meant a lot to me.  I had to take time off to fly out for the funerals and they were very understanding.   My supervisor even told me the president paid respects during his father's passing. You won't get this effort in a big business!   Speaking of upper management....... not too often you have the chance to "sit and chat" with the person who signs your pay. Here's a guy who looks you right in the eye and has genuine concern for what you have to say. Again, I doubt other security companies can say they do this.   Also,  I've gotten numerous awards, which I didn't really expect to receive because I was just doing my job. Nice touch though!   They are very concerned to make sure each employee has ample "down time" between shifts and not over worked. As a matter of fact they asked me to join the safety committee, and from what I understand anyone can join it.  All in all, this job is not hard, the pay is justified, and the company has concern for it's employees.

A typical day at work requires observant skills and awareness of your site and how to act in case of emergency.

I have learned extensively all ares  of education courses online, which the company provides for free.  There is so much to learn on the job and is ever changing that allows for fluid movement for success.

Management:  Excellent attention to employees, provides great communication and instruction  for each site placed.  The management team here out of Sacramento cares for the employees and promotes the best security methods to complete your position  where placed. 

Work place culture:  Every area positioned either in Sacramento or in the northern area is connected to great personnel.  Each employee I interacted with has a family attachment attitude, that I believe derives from great management out of the Sacramento main office.  The personnel at each site cares for all new employees by informing them of the excellent benefits Palamerican provides.  

The hardest part of the job is keeping the smile off my face, due to the excellent work environment and constant positive influences by managers.  
I love this company and believe in the mission statement that provides excellent service to the clients.  

The most enjoyable part of this job is:  This employment position allows my Masters Degree in Security Management and 14 years of military background a place to provide predictive security techniques for the client and improve on excellent customer service. 








Point Security is the sort of company that caused Unions to form in the 20th Century. They do not care about their employees, they do not work towards benefiting their employees. They collect payment from their contract for a full rosters worth of officers but almost never have a full roster, rather than invest that in the employees they pocket it. The "health insurance" is a laughable joke that will get you in serious debt with any medical facility, the days off are strictly for a day off, you cannot use them for sick time. There is no paternity, maternity, or bereavement time. They will throw you under the bus if the staff complains about you or any other officer. Wages are capped at less than what a Walmart Employee *starts* at now. There is no shift differential for working Midnights. The max a regular employee can make is (currently) $10.45/hour, while putting their life at potential risks greater than that of a retail employee.

Point Security hires employees without checking to see if they're physically or mentally able to do the job required of them, often putting the other officers there at risk when forced to respond to a situation. 

The on site management are very friendly and personable, but they are at the mercy of the Headquarters whims and it often shows. 

The job has mental and physical demands, walking anywhere between 4-14 miles a day, escorting the deceased, physically restraining hostile individuals, and other activities.

I worked with the company long enough to learn that your experience will vary depending on what location you're assigned to. This can be beneficial if you're consistently assigned to sites you enjoy but the opposite is also true. I've known great people who quit because they weren't able to be assigned to shifts other than those they hated. The other thing is management. The company is so large and management so small that unless you're at the top, you simply feel like a number to them.   There's no shortage of scheduling, paperwork, and other menial mistakes as well due to overworked management staff.  

I personally enjoyed the work, but only because I was able to keep to myself and had more freedom in being on patrol. The company tends to hire under and unqualified people and, although their trainings are decent and were continuing to improve, JBM tends to attract people who choose security for all the wrong reasons and then fails to fire them when critical mistakes are made, which makes everyone else's jobs all the more difficult. Again, the sites you work at and the people you work with make all the difference.

Overall, whether you're new to security or experienced, JBM isn't a bad company to work for. Just be aware of all the potential negatives (night shifts, bad sites, safety issues, etc.) and be firm with management when the time comes.

Top Job Titles	Average Salary
Security officer 4 salaries reported	$19.63 per hour
Patrol officer 1 salary reported	$18.00 per hour
Security guard 6 salaries reported	$17.63 per hour
Flex officer 1 salary reported	$20.00 per hour
Gate attendant 1 salary reported	$20.00 per hour

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