retail sales associate

design consultant

delivery driver

manager in training

store manager

JC Licht

This company isn't irredeemable, but big changes are needed if they want to meet their "Core Values". The hardware locations operated by this company are not kept to proper safety regulations and could easily cause employee injury if not worse. The hardware side of corporate is slow to respond to store level needs, unwilling to follow through on their plans, and are shoddy with many of the tasks required of them on location. The biggest thing that could turn this company around is proper communication. They haven't fallen to a point of no return, but it seems to be on the horizon if nothing happens to change the path they are on. Also, the other reviews didn't lie, if you're a slacker, work is easy and you can coast no problem. If you're a diligent worker like myself, the most you can hope for is to get promoted further up the chain so that you can try to make change yourself. Most people working even at corporate level are happy with just kissing up to get the head pats they think they need. This company would be so much more efficient and profitable if there were checks and balances within management and corporate. Let's end on a happy note though, JC Licht tries to "make it happen" and when it comes to hardware there is alot that we are given permission to do to help out the customer. It feels awesome to be able to give our customers the service they deserve and have them raving about us to their friends and family. Hardware stores are a great place to learn customer service and home maintenance. There's hardly a day that goes by where there isn't a new problem a customer needs solved. 

If you read the reviews about management and they haven't changed, take that into consideration.  They hire you without any proper training or follow up when you start and then make excuses for corporate mistakes.  

Management is burnt out and doesn't hold back their complaints to associates and customers.  

The majority of the day is sitting and looking at your phone.  The company is clearly hurting and no one cares.  

Slow foot traffic, product lines change constantly without notice, disgruntled employees, and zero job assurance.  One location went through 5 assistant managers in 2 years.  

The hardest part of the job was finding ways of not being bored.  This place will not grow any skills or keep you feeling like you are relevant.  In my opinion, it was like working for the factory in Joe Versus the Volcano.  

Leadership sets zero expectations or standards.  The communication is poor and often non existent.  Inconsistent with monthly sales goal meetings. Leadership is forgetful and said to be very busy, but no one knows what's taking up their time.  Training is led by a very off putting trainer who screams at the group-rethink the training and make it more current .  Trainer is offensive, praises upper management like they care about the stores and manager also made a bigoted comment.  The work pace is slow and ideal for someone who likes to coast. Don't refer to work as 'family' when not treated like family. 

I’ve been with the company for years and it’s become simply just a paycheck until I can find my forever job. Talking to other managers both on the ace side and not and they’ve all agreed. The company once felt like a family but the more family the bring  in the lower the quality. If you’re related to someone in corporate they’ll make a position for you but if you’re a team member who has been transferred from store to store you’ll get at most a 
.50 raise and that’s only if you beg for it. They pay assistants bare minimum and allow employees to have relationships in the same store. Even when they know they’re sneaking to the bathroom together on the clock. I love my customers. I love my employees but I hate my bosses.

I have worked in the retail paint industry for over 30 years for 4 different companies.
 JC Licht is the only company that I have ever felt that my team has my back. 
 Sometimes the work can get streesfull yet I know assistance is always available.
 Working with a team that lives our core values is important to me and I beleive the vast majority of employees here do live our core values. 
   Enjoying what I do, being treated as a family member and being reqognized for the things I have accomplished are the reasons I have stayed here with JC Licht. 
  The opportunitie for personal and professional growth, a compassionate owner, the love for the people I work with and a desire to help them achieve their goals are the reasons I will continue to stay. 
   

What is the best part of working at the company?
Helping customers with design assistance in paint colors, window covering options and wallpaper offerings.

What is the most stressful part about working at the company?
Sales expectations of the design department made against actual paint sales in each store.

What is the work environment and culture like at the company?
The owner of JC Licht embraces the employees who sell paint. He has a limited understanding of the design departments and what they offer.

What is a typical day like for you at the company?
Meeting customers and helping them with paint, window treatment and wallpaper recommendations. Phone call follow ups, placing orders, requesting samples.

JC Licht is rapidly growing and there are so many opportunities for growth for those that live the culture and work hard. This is more than a retail job, its customer service, and being a problem solver for your team and customers. Owning the experiences of each customer that walks in, and the co-workers you that are beside you on a daily basis. Every day is different, which keeps things very exciting.

I am glad to be a part of the team, and a true example of a company that prefers to promote within.

I can't wait to see where this continues to go and the opportunities not only for me, but the JC Licht family as a whole. 

The company wants you to think it's a "family environment" with owner/management/team members that actually care, like family should.  As a typical dysfunctional family, no one really does.  UNLESS you actually do have family that's in the circle and it's smooth sailing.   Management is too faced, and will not support job expectations previously communicated and it's always someone else's fault - yours.  Management has their favorites, and if you are not in that category, forget it. Lack of training is obvious.  Managers need to be leaders.

Love working at JC Licht! It is a fun place to be employed and I love my co-workers. It has a family vibe but also everyone is professional. I have learned so much about design, color and wallpaper. Management is constantly reinvesting in the company, so we receive benefits like 3 weeks paid vacation, 401k match and Life Insurance.

I have been a designer for a long time. I have seen a lot of things happen in the changes in this company. Sadly, the home fashions VP and Director dont seem to know what they are doing, and if you arent in their inner circle, kiss your job security goodbye. They play major favorites. Good hard working people who arent in said circle get stepped on til they break. Too many people have been railroaded. They do not follow the core values that they established.

Top Job Titles	Average Salary
Retail sales associate 60 salaries reported	$18.60 per hour
Design consultant 25 salaries reported	$22.64 per hour
Delivery driver 26 salaries reported	$18.58 per hour
Manager in training 8 salaries reported	$19.56 per hour
Store manager 4 salaries reported	$68,750 per year

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