system engineer

wastewater engineer

customer service representative

electrician

staff engineer

Upon each day of work at JEA: reprort to your assigned superviser (foreman), check out crew truck and perform routine safety check to make sure truck and equipement are running properly and safe. Do an inventory of tools and gather material needed for the job site. Upon arrival at every job site MOT was set up to help provide security for the crew working and to inform citizens of work being performed in the area. From that point the assigned job would be performed whether it be laying pipe for a new water main, sewer main, water maintenenance, etc. After completing the assigned work, the job site would then be cleaned and another inventory of tools and material would be conducted. MOT would be picked up and crew truck and equipement would be taken back to the JEA work yard. After each day of work an apprenticeship work sheet would be filled out by myself and then signed by an approving journeyman and assigned foreman.

What is the best part of working at the company?
Pay and benefits 457k / 4 weeks PTO ANNUAL 

What is the most stressful part about working at the company?
The lack of safety minded leadership. 

What is the work environment and culture like at the company?
I worked at a waste water treatment plant. As a E/I in my opinion, coordinators, leads, and managers were Not held responsible for their negative actions. Safety, quality, etc.

What is a typical day like for you at the company?
Self initiated mechanics would start a rundown through the plant for any issues. If any issues were found, it was relayed to operations. Continue any jobs/ work from the previous day. Responding 
to calls. There were many hours at the desk completing time, creating W.O's, closing W.O.'s, transactions of your P-card etc...and "on call" ever 3-4 weeks for 7 days 24hrs.

Engineers are looked down upon and are treated badly by management.  They are not treated professionally and subject to menial tasks.  The management is unprofessional and lacks integrity.  They put you in difficult situations and unethical situations with no support or resources.  There are no established or written processes or procedures.  So when it comes to evaluation time, the managers can say you were sub-par because you didn't follow JEA processes or procedures even though there is nothing written or official.  I recommend working here for 5 years to get the experience but leaving before you get thrown under the bus or put in an unethical situation by a manager.

Generating/analyzing financial data used in providing the best customer service while controlling costs.  Management works hard to keep employees informed through various modes of communication.  There is a teamwork environment amongst the co-workers.  The hardest part of the job is not being able to directly serve the customers as I support those who serve our customers.  Teh most enjoyable part is seeing how the financial reports I generate help others make the appropriate decisions that help to control costs.

JEA is a company with endless Job/ Career opportunities. 
JEA offers many levels of advancements for its work-force. JEA offers a broad selection of in house schooling/ training opportunities for its employees.
One can choose to take a course on Microsoft Word or one could choose to enter into a four year certified apprentice program for a craft such as Electrical/ instrumentation/ operations and even mechanical maintenance technician.
JEA offers an excellent benefits package for all employees as well a retirement plan.

I really thought at first the opportunity to succeed there would be good but after training I realized it was more of a push you through and pray you make it in the end. The management for the most part is not good at all and getting the help or advice your require makes it stressful when most of them don't know what they are talking about and instead of focusing on what matters which are the customers their focus is on other issues. The environment is stressful and their retention is horrible.

Work day is steady and  productive.  I learned the importance of meeting deadlines and providing information as needed for management. Being on time to work, calling in must be before your start time.  Discussing your work classification that you feel you need more training to management will result in more training.  training was available for all  department.  I experienced that the hardest part of my job were maintaining professional customer service and safety procedures.  Respect each and every co-worker.  The most enjoyable part of my job having every up to date computer and software.

What is the best part of working at the company?
Getting Paid. Although they need to raise the pay.

What is the most stressful part about working at the company?
Always always in que. The call volume is ridiculous. We close at 6 but don’t leave until almost 7pm due to the call volume. This is a strict company always quoting statutes. 

What is the work environment and culture like at the company?
Very diverse. You always have to let someone know what is going on.

What is a typical day like for you at the company?
Pray at the beginning of the shift. Call after call after call after call. High call volume everyday.

A full work day, so time passes quickly. Working in the water department keeps a lot of variety in the daily tasks. Management could be better, but there is good training for management. The workplace culture can be quite hostile, upper management is trying to correct this, but many entrenched individuals have not been dealt with. The most challenging and also most rewarding part of the job is serving the community during emergencies and Storm Duty.

Wouldn’t do it, great pay everything else sucks especially the JEA management team! They don’t care about employees would rather get rid of people rather than work with them. Always on your back about something you can’t control like sample results, phantom fecal failures etc. Toxic work environment has been created by the management team!

Top Job Titles	Average Salary
System engineer 2 salaries reported	$120,296 per year
Wastewater engineer 1 salary reported	$106,375 per year
Customer service representative 6 salaries reported	$20.78 per hour
Electrician 1 salary reported	$17.75 per hour
Staff engineer 1 salary reported	$96,949 per year

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