retail assistant manager

store manager

assistant store manager

team member

inventory coordinator

JOANN Stores

Worked here for a little under a year, and really didn't enjoy my time at all. The people were all nice enough, and even made a couple friends who I still talk to from time to time now that I no longer work there. The issue is that you always felt like a worker bee, and that management had no real respect for our time or safety as a person with a life besides work.
My gripes are as follows:
      1. The store was chronically understaffed. There were only one or two days the entire time I worked there where we were adequately equipped to handle the traffic coming into the store. It was fairly common to be a lone cashier and have lines of 10+ people all day long.

      2.Constantly expected to work overtime/skip or delay breaks. Due to the understaffing I would often find myself stuck with the choice of simply walking away from a long line leaving no one to work the register, or wait for a minimum of 30 minutes for someone else to come. If you chose to wait you would also have to make sure to remind the manager every 5 minutes you needed to be replaced otherwise help would never come. Once you finally could leave management would frequently ask for you to sign a paper stating that you clocked out earlier than you did because they were to close to the "payroll limit"

      3.Getting time off was a major hassle. Even after filling out an availability form I was regularly scheduled on days they knew I could not work. Managements answer when I brought up the issue was that I must have filled out the availability form wrong in some way. This happened to me at least ten times. Also, I was told that I was still expected to work as scheduled for the next two weeks while I wait for the form to be filed. When I told them I couldn't do that I would be berated about my lack of teamwork etc. For the record, I am 100% sure I filled the forms out correctly. I even checked with management multiple times, with each form I gave them, that they were properly filled out and that they were being processed into the system.
      Filing time off requests faced the same issues. No matter how many times management confirmed to me that I filled the form out correctly, it was being processed, and that my time off request had been accepted, when the date came around I would be scheduled and expected to work.
      To compound this, the schedule was only posted on one piece of the paper in the stock room. It was typically posted on Saturday, or if your lucky Friday, with the week beginning on Sunday. This made it difficult to get the schedule if you weren't working on Saturday, and with their scheduling issues meant you wouldn't know if there was an something to resolve until the last minute. They would also occasionally post incomplete schedules, and not replace them until late Saturday, and in one occasion on Sunday. Just like all other scheduling issues management treated this like it was a problem we had any way to work around or control.

      4. There was essentially no training. On my first day I was told to walk around the store to get a feel for it for about 15 minutes before being sent to work. About a month or two in they decided they wanted me to become a cashier. I was taken to an unused register where a manager had gathered 5 or so random items from around the store. He had me practice scanning these items on repeat for about 15 minutes, and then I was sent to the front to work a line of 10+ people alone. When I talked to coworkers I was told I was lucky as they received EVEN LESS TRAINING.
      Obviously with this lack of training we were constantly asking questions on the radio. Any time we did this managers would respond with a 2-3 minute lecture on how we shouldn't be asking questions as it clogs up the radio, before giving an "answer" unrelated to the asked question. 

      5. Some days I felt more like a security guard than a cashier. The store wasn't in a terrible neighborhood but there was a large amount of homeless people in the area. On a typical shift I would normally have to kick out at least one homeless guy from the store. I was regularly pushed, spit on, and yelled at by people who were clearly unstable. After doing this I would be expected to clean up any messes they left (If its a bodily fluid I have cleaned it up). We were only given paper towels to do this, and if we were lucky the surface cleaner from covid was actually there like it was supposed to be.
      This also began to affect me outside of work as there were a couple occasions where I went someplace in the area with friends, and people I had kicked out would recognize me and begin to yell at me.

     The last thing I want to talk about is why I'm no longer with the company. I had been dealing with some mental health issues, and then had a death in the family. I realized I couldn't realistically balance work, school, and taking care of myself. I let management know what was going on and that I would need time off. I told them I would need indefinite time off as I didn't know exactly how long I would need to work through everything on my plate, but it would likely be around a month or two. They told me that was alright and just to let them know when I was ready to be back on the schedule. 5 or 6 weeks later I felt like I was ready to go back to work so I went to send them a message letting them know. This is when I found 3 messages from them. 3 weeks in a message asking if I was coming back soon, a message a week later saying "I take it you quit then" and a day after that a message saying I was no longer an employee at joanns. 
     Overall it really feels like managers don't care about you in the slightest. You are not respected as a person and not prepared as an employee.






I just went for a scheduled interview & the hiring manager was a no-show & was told is frequently a no-show for interviews. 

A typical day at work includes working either as cashier or the cut counter helping customers.  In between customers you clean, organize, & stock. Return bolts of fabric as often as possible. Shipment days are very busy as hundreds of boxes are received & often no heads up what's included. Required to rearrange items weekly to keep newest items in the front. Returns & misplaced items need re-stocked & you have cart loads daily. There are also fulfilling online orders for mailing to customers home & pick up in store. Curbside pick up can be difficult if it's busy inside & your alone. 
Typically one person at the cut counter & one at cash register. If no extra staff it can be hard or impossible to get a break, even for the bathroom- definitely keep in mind for fluid intake! 

You can learn so much from customers & co-workers about crafting materials or ideas, which is so fun. 

The past management was great & made a fun work environment. The new management often no-showed creating locked doors on arrival for shift & need to track down management by phone to either wait in your car for someone to come or put a closed sign on door & go home if opening manager a no-show. There is typically always a line of customers at open so it's hard to explain to them. 

The hardest part of the job is having so much to do in your shift, ring up customers, do online orders,curbside pick up, stock, clean, go-backs, etc all on one person. Also no bathroom breaks (harder than no breaks in general) I honestly had to start wearing something from having issues once because they closed our bathroom (taped off & no lights to restrict use). Definitely limit drinks during your shift! The other challenge & safety concern is how they pile bolts of fabric incredibly high on top of shelves. Even using a ladder it's stacked almost celing high as it's literally tossed from a ladder to get on top. You will frequently need to locate these bolts & figure out how to retrieve them in a timely manner- BE CAREFUL & always let the other team-member or customer know you are doing this to listen incase anything happens to you.  

The culture is good- you typically work with creative  people and the customers are creative as well which is fun. Customers were typically pretty understanding with long waits as they see & understand the work load with little staff, which helps. It's disappointing how some managers want to go through your purse at the end of your shift, making it feel like your being accused of stealing; best to just not take one in.  They don't allow heat or air conditioning to be turned on, it's much easier to deal with in the winter as you can wear sweaters, hats, & gloves but summer gets so hot. You can bring a personal fan/heater which helps when your able to be near it. To save money in the fall they usually run off back up lights only so kind of dark but can see ok. Spring is the best season for comfort. It's fun that it's pet friendly so you'll get to know some dogs but you will have poo to pick up & waiting for a chance to remove from your work area (take out back) is not always immediate so a definite drawback. Many customers are good about telling you or even helping but you'll find a lot on your own or kicked under displays (your nose will guide you lol). 

The most enjoyable is seeing all the fun new items, great regular customers, & good employee discount of 30%- even sale prices.  The radios you wear are nice (when staff utilize them) because it makes a quick way to communicate with staff regardless of location.  Dress code is casual which is very nice. Aprons are provided and do help protect your clothes plus give pockets to store items used frequently. 

Overall I was hoping after a year things improved but a no-show for my interview told me what I needed to know, as did the staff saying its an often occurance. 

What is the best part of working at the company?
The employee discount at the store was excellent, especially with how it could be combined with other sales and coupons. If you enjoy sewing, it is a great way to learn more about everything and to help teach others. Running classes and working with the fabric were two areas that I particularly enjoyed.

What is the most stressful part about working at the company?
Despite being a part-time keyholder, I was frequently scheduled just under full-time hours, without any of the benefits of being employed full-time. 
Additionally, I would often work 6-8 hour shifts without getting any kind of lunch break, as I was manager on duty and they did not schedule enough overlap between managers to provide a lunch break.
I was often left alone in charge of the entire store, with only two other employees working. When I covered someone's lunch or 15 minute break, there would only be two people for a fairly large store. As a result, customers would frequently become angry or frustrated with the long lines at the cut counter and register.
While some of these issues were a result of poor store management at this particular store location, the company culture played a role in it as well. Our store had an incredibly high turnover rate, as most employees would quickly become burnt out. Throughout my time working at Joann's, I and many other employees felt taken advantage of, working very long hours for poor pay, without the option of working full-time, and being expected to perform many duties beyond the actual job description. 

What is the work environment and culture like at the company?
The work environment and culture is very negative unfortunately. Management encouraged short staffing and discouraged the hiring of any full-time employees, instead scheduling part-time employees just under the number of hours that would designate them as full-time. It was rare that they scheduled enough people to provide full coverage for the store, leaving all of the employees more burnt out. Additionally, recognition of good work was very rare, with no positive incentives to do better. It was far more common for the management to give negative feedback to employees. There were multiple instances of coworkers crying at work as a result of the public criticism given by the people in charge of the store. Burn out among good employees was very high. 
It is hard to say for certain whether this is a result of the specific people in charge of the store or representative of a wider problem with Joann's work environment and culture; I suspect it is a mix of both.

What is a typical day like for you at the company?
I would arrive at the store early in the morning, usually two hours before opening. I'd open up the store (count the drawers and safe from the day before, set aside the deposit in the safe, open up the registers, etc). I would write down the schedule for the day, writing down when people would take their breaks and what tasks they should work on during their shifts. I would then check that the bathrooms were clean (and clean them if they weren't). Then I would work on BOPIS orders, complete any signage that hadn't been put up the night before, and open the store. Depending on coverage, I would start off working on recovery of the store or I would work at the cut counter until someone arrived to work at the cut counter later. When the register or cut counter needed backup, or assistance I would help there. If there was a UPS delivery, I would go to the back and unload that. I would otherwise be working on the floor, providing customer assistance, stocking new inventory, completing store damages, removing items from backstock, marking down remnant fabrics, returning fabrics and returns to their placement. I would also continue to fill BOPIS orders and bring them out to cars for curbside pick-up. I would also cover any breaks (both 15 minutes and lunch breaks), find replacements if someone called out. 
If I had a closing shift, much of those duties were the same, with the addition of closing all the registers, closing the store, completing EOD paperwork and cleaning the bathrooms.

If you are in college, want some hobby money, or to get away from your spouse, this is the right job for you.  If you need to afford basic things like food and rent, this job is not for you.  

Joann's does not respect your availability, your personal life, or your desire for safe working conditions.  I have been told to my face, twice now, that store sales are more important than my pre-cancer screening doctor's appointments.

The working environment is dangerous and the last time I needed to file an incident report I was given the run-around by managers, on account of "it costs the store money" to file incident reports.

The heating and air don't kick on at night so we are forced to stock in heavy coats and gloves during parts of the winter, and to strip of layers when no one is looking during the summer.  The other day it was 50 degrees in my store and our peak hot day last summer was 87 degrees indoors.  We have been told it's because "heating and air are for customers only".  

The job description does not anywhere mention working in extream weather conditions, and frequent trips outside to trailers stored in the back lot full of extra freight have been undertaken in snow, sleet, ice, pouring rain and at no point are we provided with protective gear or advised upon being hired that we'd need any.  It was 27 degrees outside the other day and despite being told not to bring freight in before 7 (because of the quiet laws in place in our area) we were told to do just that starting at 3 am.

There is no upward mobility in this company since all full-time positions are being converted into part-time positions.  Full-time positions are usually filled from outside the store, despite the number of qualified internal applications.  Said applicants leave for other companies soon as they realize there's no upward mobility.

There is no training for this job, outside of how to do some functions on a register (not even all of them).  You figure it out on your own or you quit under the pressure.  This applies to store managers and assistant store managers.  A few basic functions on a computer and then let them go.  The turnover rate for part-time is 2 months.  The turnover for managers is 6 months to a year.  That includes store managers and assistant managers.

The restrooms in the place I work are out of order so frequently the businesses around us won't let our staff use their restrooms anymore. Freight crew are now having to drive and walk home to use the bathroom.

The safety issues number in the dozens.  I won't go into detail, but the staff is encouraged to take as many shortcuts as we like to get the work done with minimum equipment and serious understaffing. 

The upside is that the senior staff is very close.  Co-workers are what keeps most of us here.  Human bonds weather even the worst mistreatment this horrible company can throw at us.  Groups of work-friends often quit in clusters for this same reason.  

Until you work at Joann's you don't really know what "retail warrior" means.  And you don't understand you can develop social and work-related PTSD from a job.  

Overworked.  Underpaid.  Unsafe.  Maybe some retail-PTSD?   If that's what you're looking for, then come on down to Joann's and apply today! Our 200% turnover rate means there is ALWAYS a spot for you!

The only reason I stayed at this job for so long was because I had the nicest coworkers and a wonderful manager for most of my time, and they all deserve better. I eventually left after corporate started cutting down even more hours and expected way too much of a skeleton crew with such little pay. Most people that worked here have another main job and work part time for the employee discount, with high turnover after my peers found better paying jobs. I felt too stressed to even take my mandatory breaks in peace most of the time, and customers would stop me on the way to the break room because there’s just not enough people to help them. The job itself could have been really fun, but it ended up being extremely stressful having to manage the workload of 2-3 people due to constantly being understaffed.

There was also no effective loss prevention that corporate really implemented for a store of this size, especially with a skeleton crew staff. There were numerous regular and blatant shoplifters we could not deal with well due to employee policies and understaffing. This added onto the stress and a large inventory disparity, making it frustrating for both employees and customers.

Every time corporate or a regional store managers visited, it was never helpful and just added more work, criticizing our best efforts without giving us more resources to work with. It was never positive and we would work 200% more to make the store nicer before their visits in midst of all the mess just to be put down even more. I don’t know why we even bothered.

We were so understaffed that we struggled to keep up with freight and stocking, overflowing our back rooms and forcing us to move product onto the store floor. The amount of products they send never make any sense. We don’t have the room nor people to keep up. We also had an incident.
The man delivering  our freight regularly was extremely perverted and disrespectful, causing one of our employees to quit the job in tears. She was a MINOR, and accompanied with another store’s manager at the time for her safety; that manager failed to protect her — this manager actually joined in harassing the employee with the freight man. They sexually harassed teenage girl mind you!

I also got severely harmed with repetitive strain injury on my wrist and thumb because of this job. I worked at the cutting counter most often, and because of the heavy customer traffic buying fabric, scissors would dull quickly even with the sharpener and I would go hours just cutting fabric since there wasn’t enough staff to help me cut faster than the amount of customers lined up. This caused extreme pain in my dominant hand to the point I couldn’t use it for several months. Even with treatment, I couldn’t comfortably use it or put weight on my hand for over a year and my hand strength is a fraction of what it was. I have since recovered, but I still ache with handwork after a while and it will flare up especially in the winter. 

They are lucky I didn’t demand more compensation and even have 2 stars to give, only because of the miraculous decent management I had in this horrendous job. Good riddance that this company is gone for good.

I worked at the Jo Anns in Seabrook NH four years ago seasonally as a cashier, which wasn't bad. Decided to apply at the Methuen MA location for the season seeing as I was trying to get out of the fast food industry and try retail again. All I can say is that I would have been better off staying at my previous job.

The people that work there are rude to the seasonal workers. Not all of the coworkers are like that, but most of them are rude to you because you don't know everything. They act like they are being inconvenienced because God forbid you need to ask a question pertaining to a situation you haven't dealt with yet.  They expect you to know everything literally as soon as you get on the floor. They have you watch this small video when you first start, but that's as far as training goes. Now, keep in mind I have been doing fast food for over a year and haven't worked in retail in over four years, so obviously I was going to ask some questions pertaining to the job. They want you to know everything instantaneously. 

In the week that I worked there, I stocked and did cashiering work. I also had to recover things. I would have been much better off stocking, to be completely honest. I have plenty of years of cashiering work under my belt, but I feel like I would have been better off stocking merchandise. I have also dealt with difficult customers in the past, but some of these people got absolutely ridiculous with their coupons. (which could have been solved if they had just read the fine print on them) Then I would have to call for backup if I wasn't experienced in a certain situation, which made things awkward. The cash register area gets way too warm and me being six months pregnant, I almost fainted a couple times from it, which of course they had a problem with because I had to go sit for a minute or put my head down so I didn't actually faint. (to be fair, no one knew I was pregnant, because I thought it would affect me getting the job) 

Some of my customers were nice, a small fraction of the coworkers were nice, and the manager wasn't a bad person. But it ended up being too much for me to handle, especially since I had already taken another job in the mall because I hadn't heard back from Jo Anns about my start date or anything after I filled out my paperwork. I actually ended up missing shifts at the mall I was scheduled for because I didn't know about them and I was already working at Jo Anns. It's not Jo Anns fault or anything, it just got to be too much. The only good thing was that because it's Massachusetts, I was making 11 an hour, way over minimum wage in my home state. In the end, it wasn't worth the gas I had to use to get there and back, the amount of stress from dealing with difficult customers/rude coworkers and the amount of hours I had to work affecting other areas of my life. 

I would consider working at JoAnns again, just not at this particular location. If you apply at this particular location, you have better have some recent and relevant retail experience. Be prepared to be left to your own devices.

Even the most redundant tasks are made interesting by the simple fact you're surrounded by creative people and merchandise to create with. Engaging with customers about their projects was encouraged, even when working cashier station. Expect to work in every department in some capacity: stocking, cleaning, planogram installation, cashier, cutting counter, rehoming merchandise that gets returned or left out of place. Expect to work the least desireable shifts as a newbie. Naturally the employees who have been around the longest generally have earned first priority scheduling. Each store has its own clique/culture, just goes with the territory when working with a group of humans that see an influx of seasonal labor and steady turnover in half the staff. Though my time at the company was many years ago, it was the first job I was offered health insurance at as an entry level employee working 32 hours a week. As a creative person who enjoys being challenged by both task oriented projects & problem solving/brain storming on the fly with multiple customers daily while seamlessly transitioning into whatever station needed a warm body to work from moment to moment AND sometimes multitasking to balance both individual customer support and efficiently moving a long line of other customers at the cutting counter that just want to get moving because they all know they're going to have to stand in the same long line at the cash register. There's a lot to keep the brain and the body busy which made it fun. 
     The worst part for me was explaining the rediculous "sale" fliers. The coupons and "discounts" are so misleading.... deliberately.....they are borderline predatory. They were also a CONSTANT point of frustration and bewilderment to customers. The amount of time staff spent explaining EXACTLY how coupons or discounts could be applied and redirecting customers multiple times must've resulted in an overall loss in efficiency across the store....but that sort of thing was far above my pay grade. From my vantage point it created a bottleneck that resulted in longer wait times for customers and less time for staff to attend to maintaining merchandise. The only other negative experience I encountered was while shopping at several store locations that I didn't work.....there were 4 stores in the city and the friends I was accompanying were openly discriminated against at all 4 stores. One store refused to cut the cartload of fabric they had proclaiming they had too many items and it would take too long because other customers were waiting. I was appalled! Especially since the next person in line had a cart of quilting fabric bolts that numbered greater....she was welcomed without comment on the number of bolts in her cart. My friends gave no argument or opposition at being so poorly treated, but complied as if it was nothing. I saw this treatment repeat in one form or another at every store location, including the one I worked at. The other employees would be cold, rude, dismissive or sometimes just hide. 

A lot of the customers are extremely rude and trashy. I've had customers that balled up the receipt and throw it in my face because they were unhappy that their coupon was not applicable to their purchase. Some of the customers are fine and it is these customers that I took pride in helping to save money and making small talk with to make them happy before leaving the store. 

Coworkers for the most part are amazing people who are there when you need help. I love all of them and they really make it feel like a family there. I couldn't be more pleased with those people. They would come any time I would call for back up and the current key holders are my absolute favorite.

Management had been a tad askew since I started on last year but it continued on with a new manager this year. We didn't have toilet paper a lot and 9 times out of 10 we didn't have change on Sundays. The current manager also has no respect for people's schedules even if they have another job. So what ends up happening is the schedule gets changed so many times, and then those people get taken off the schedule for the most part. Nobody gets notified of these changes either. If you're late for a new shift you didn't know about, you get a call asking where you are. 

The hardest part of the job was always hot days and the weekends. The weekends are the busiest days due to the "door-buster" sales. People sometimes are even waiting outside the door before the store is opened on these days. It's difficult on hot days because there's no ac. It's a retail job that gets into the 90's because the company won't turn on the ac. I have asthma so that's an actual health issue that comes with the heat. Sunday is the worst day to work closing because customers will be in there forever and rush the cash registers all at 6 like the store hasn't closed at 6 on Sunday for forever. 

The company is cheap as all get out. They put crooked people in charge of things such as ordering supplies, which they don't so they can pocket the money they get as a bonus for saving the company money. The first manager I had wouldn't order cleaning supplies. One of the key-holders bought it out of her own pocket. They also recently cut hours by a lot and that means being rushed to get everything done when people don't leave until after the store closes. Some nights there's a half an hour allotment for everyone getting their things done. Even if customers are still in there, it's a half an hour from closing. So 9:30/6:30 you have to be out. Even if you hadn't finished. 

The easiest days were during the week where if there was a good coupon, it would be crowded for what day it was but not nearly as bad as the weekends. The weekdays are when you're most likely going to have time on your hands to fill. Cleaning the que, putting out new merchandise, organizing trim, etc. Some of these things are mandatory anyways but they'll have to wait until closing for you to have time to see to them. 

Do not sit on this job. Come here, use it to gain confidence in dealing with customers and get out of there. Go to school. Get something better.

Abstract: Customers and employees are kind, but the company can improve significantly by treating their staff fairly. Teamwork, availability, and responsibility are essential. Fast paced environment.

I worked at Joann for a decent amount of time, so I’ve gained a general understanding and developed an array of emotions about this job. It’s definitely a great starting point in retail because you learn the basics that you will need for almost any customer oriented job. Joann is a wonderful place to grow as a creator because of the energy the customers bring in. The employees and managers I worked with were easy to get along with, which is something that will vary depending on location, but being friendly and kind is something Joann encourages tremendously so I'm sure staff is, at the very least, decent anywhere. A great group of people will allow staff to function like a proper team and make the job easier which is what my experience was like. One of the reasons you quickly pick up teamwork is because of the amount of energy that is asked of us individually.

This job is mentally and physically demanding because of the workload and notorious short staff. Cashiering at Joann and constant stress go hand in hand. Not only are you the only cashier on the “less busy” time of the year, but you also have to manage the phones as well as curbside pick-up, if your store offers it. One 2 minute phone call or curbside order can cause the line to grow exponentially if you are up there by yourself. When that happens, customers become angry because they sometimes have to wait up to 10 minutes just to buy one or two items. It’s a rational reason to be upset, yet Joann doesn’t do anything about it, even after countless complaints to corporate by the customer. The staff is only pushed further off the edge when customers complain about the long lines. I understand that sales make a huge contribution when it comes to determining hours and staff, but how do they expect us to do our job well and give the attention customers need while being understaffed? Doesn't make sense to me.

Joann has its good and bad days, much like any job out there, but one thing is for sure; everyone there, management included, is overworked. Ironically, the environment isn't too bad during peak season because we have plenty of staff. However, if sales drop, they will start cutting hours no matter what time of year it is. 

If they provided adequate hours for staff, it would make everyone's life easier and would allow employees to develop better connections with customers which would eventually lead to better numbers for the company. I guess investment isn't something the company is interested in.

I've been at this company for almost two years, and it's consistently been horrible.

I was originally hired at $8 an hour, which, at the time, was 25cents higher than the state minimum wage. Well a week after I started, a new SM started, and hired people at a better rate, and never adjusted my pay. So a highschooler with zero job experience was making more than me, and people who had been there nearly twice the amount of time I had been. When I asked my SM for a pay increase, she told me she couldn't do that.

I was originally hired as a cashier/cut counter attendant, but was quickly moved to the freight team, because I was willing to work overnights. This was supposed to come with a pay increase, but I never saw it. Neither did my coworker when they transferred to the freight team. They worked us almost 40 hours a week, but forced us to take lunches to keep us under, to avoid paying us for full-time. But then when hours are tight, we were always the first two to get hours cut. Back in December, I averaged 37 hour weeks. All of January, I worked maybe 20 hours the entire month. Not 20 hours a week. 20 hours for the entire month.

I was once offered a full-time freight position, but I was never given it. When I confronted management about this, they told me I was "lazy" and "need to work harder" to get the position. They then gave away the position a week later to someone else, who worked a fraction of the amount of time I did.

For whatever reason, they consistently believe I'm lazy, because I take my time when stocking freight, instead of throwing it on the shelves haphazardly. This is why they cut my hours at the start of the year, to try and get rid of me, and now that many of my coworkers are quitting, they're trying to get me to pick up as many shifts as possible, going so far as to ignore my availability to try and force me to work.

As if that wasn't bad enough, my store is enforcing ridiculous quotas! We have to get app sign-ups, email sign-ups, 4H donations, sell magazines, add-ons, ect every single shift, or else we'll be written up! I work 5am to 10:30am and am ONLY in the store for an hour and a half when it's open while I stock. How am I supposed to get sign-ups when I'm barely around customers???

Don't even get me started on the rude customers, complicated coupons, uniform restrictions, and "The Customer Is ALWAYS Right" attitude we're supposed to have all the time.

I use to think the discount was worth it, until I got a second retail job. That other job spoils me, honestly. My coworker summarized this place perfectly, "You don't notice how high-stress it is until you spend some time away. You're like a frog, slowly being boiled alive. You don't realize how run-down this place makes you until you leave."

The one plus side is I made so little money here in a year that I got all of my taxes back when I got my tax return.

Top Job Titles	Average Salary
Retail assistant manager 64 salaries reported	$13.24 per hour
Store manager 5 salaries reported	$63,067 per year
Assistant store manager 7 salaries reported	$21.79 per hour
Team member 59 salaries reported	$10.97 per hour
Inventory coordinator 15 salaries reported	$13.38 per hour

Working at JOANN Stores: Company Overview and Reviews

JOANN Stores

JOANN Stores Ratings

Popular jobs at JOANN Stores

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected