customer service representative

concierge

aircraft maintenance technician

parking attendant

baggage handler

As an aircraft maintenance technician in Las Vegas, I have been put on jobs that are way above my pay grade. Techs on the RON shift, in particular, get blamed for any and everything wrong that happens and are expected to work on the most work. We do not get recognition of any kind from leadership and get everything pushed to this station. Las Vegas is known to be the “best station” in JSX, but the workload increases with no compensation to show for it. If other stations struggle with a job, MOC says to send it to LAS to get worked on; on top of our normal workload. The hours have increased and the manpower decreased from all the work that is shoved to RON shift only. The decrease in manpower does not seem to be taken into consideration from leadership; as the work only increases ever so much. So much could get said for the AMTs at JSX. The techs that have been leaving the company were some of the best techs JSX has ever had, but now they are hiring anyone that applies. We lost 2 spots for Aircraft to remain overnight, but instead of compensating for it, they have send us 3 more aircraft to remain overnight. The work is not distrubuted evenly amongst shifts or even stations. JSX has so much potential to grow. They are expected to grow their fleet, but I think they should work on helping their techs; the ones that actually make the aircraft, and the company, continue to thrive.

Horrible management and HR. They do not care about you as much as they say they do. What they don't tell you in the application and during the interview is that you will have to clean up after the customers on every shift. You will have to clean both men and women restroom toilets, mop, pick up/take out trash, restock supplies and clean the coffee machine as if your job is to be a janitor and barista. As an ASC you will be assigned to one or more of the 4 positions in a day. Doing multiple jobs at once. You may be assigned to be outside like a ramper and will have a heat stroke during the summer because of how overworked you are. The company is a mess and break regulations on a daily basis. The employee breakroom is a joke and the appliances are usually broken. The employee parking lot is a large land of rocks and you will sometimes leave with flat tires. Someone quits or gets fired almost every month. The job itself is easy, it's just not worth it being treated like you don't matter for the amount of work that you do. 

Great respect for the CEO but the implementation of innovation must encompass all aspects of the operation to be successful. The failure of Operational Leadership to either voice concerns or be prevented from voicing concerns with the Commercial Leadership contributes to the poor retention of good, solid crew members. Retaliation and documented improper treatment of junior leaders must be addressed if safe and successful growth is to be achieved. There is a direct correlation with work environments, morale and operational safety lapses in the aviation industry. Please don't let this controllable issue harm JSX or their customers. 
The growing pains of creating a unique flying experience gradually turned into a complete slaughter for those not in the executive leadership bubble. Being vocal about the negative to protect the core appeal for the crew and support team results in an all out assassination of very loyal and committed employees. 

If you can get a job at a major airline, do not come work here. The pay is insultingly low, the health insurance is absolutely awful (most of you care will be completely out of pocket), you get hardly any sick time and may have to use your accrued vacation time instead, the attendance and sick policy is extremely punitive. You get flight benefits but they have a limited network and they are not nearly as good as major airlines (if you can even afford to use them with the pay they give you).

They are big on pushing the message that they care about the employees at your orientation, but they don't back that up with providing employees what they need to get by or incentive not to leave as soon as they can get a better job.

Most of the staff, including at HR and headquarters is brand new if that tells you anything about how well they retain people.

What is the best part of working at the company?
I recently just started and so far the onboarding has been great! Also, my Team has been wonderful.

What is the most stressful part about working at the company?
A company that is still continuously growing will come with pains and some stress, so just preparing for that will make navigating through the stress fine!

What is the work environment and culture like at the company?
Culture is fantastic at the company. Everyone is kind and knows how to have a good time classic motto of work hard/play hard.

Current employee in Dallas. Amazing company to be a part of. This company feels more like a family rather than a business. Here, you aren’t treated as a number, but as part of a close knit family of people who share the same passion. And that passion is aviation and connecting people with other parts of the world.

Everyone is caring and ALWAYS looking out for one another. This is a company that if you have any issues, those issues will be quickly resolved by management and people who truly care about your well being and value you as an employee.

I was a GSE Mech for the company, in Burbank, when i needed help , you could not rely on management to Help at all, I had to buy parts using the AMEX card, then i would get in trouble using it, the machines would break down all the time, ordering parts from my boss was a constant problem. all he wanted to do was manage not work, the managers did not care about there workers, and that reflex on the CEO of the company, he did not care either, the first rule is managers take care of there people, and i did not see that even at Burbank,, Shame on them!!! 

Stay away from this company. Las Vegas was a terrible location to be apart of. Lots of unhappy people here!!!!! They have no clue how to run a company.

Upper management didn't care about us. 
You're better off working for a real airline.


Upper level management and admin are professional and work hard to grow the company and keep it strong. Lower level management are not so company growth oriented. Too much immaturity and favoritism at the lower levels. Leadership is weak, creates a toxic/divisive environment. Otherwise, it could be a great place to build a career. 

JSX the pay is unfair. Depending on what station you are at, you may be payed less that other. Overall a very easy job. However wages are extremely low, and any concern about them is not addresses. Flight benefits are cool but they are standby so it’s never a guaranteed seat. Overall I would stay away. 

Top Job Titles	Average Salary
Customer service representative 51 salaries reported	$19.21 per hour
Concierge 131 salaries reported	$19.21 per hour
Aircraft maintenance technician 17 salaries reported	$40.12 per hour
Parking attendant 14 salaries reported	$18.77 per hour
Baggage handler 8 salaries reported	$18.38 per hour

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