registered nurse

biller

JWCH Institute

Pros
The mission of serving vulnerable and justice-involved populations is meaningful, and many clients are appreciative of the care they receive. Coworkers are generally supportive, and the role provides exposure to community-based and residential health services. The work environment can be fast-paced but offers valuable insight into public health and substance-use recovery programs.

Cons
Training and onboarding are limited, and clinical workflows are not always clearly defined. Documentation systems, medication processes, and clinical oversight can feel inconsistent, which can be challenging for licensed staff who must strictly adhere to scope-of-practice and regulatory requirements. Communication between departments and leadership could be more structured, and clearer guidance would help staff feel supported and confident in their roles.

Advice to Management
Stronger onboarding, standardized protocols, and consistent clinical supervision would significantly improve compliance, staff retention, and patient safety.

This company is one of the most unprofessional jobs I have worked at. Management will lie about set hours. For example, being told 8-5 then changed to 9-6 working 5 days on 1 day off back for 5 days on when you work every other Saturday. After being in a 9-6 for a set time schedule was then changed AGAIN to 10-7pm. So on top of having a bad schedule they want to change your schedule one day to the next. After the already changed schedule guess what not even a phone call, email or a conversation about  up regarding the change of schedule. Since you’re “new” they want you do whatever they want them to do. Other nurses are placed on a pedestal and have perfect M-F 8-5 schedules. While on that subject, prepare to feel unwelcomed.  Staff nurses  are not friendly but I digress, unless you are flexible with your schedule for them to do whatever they want to then apply by all means and good luck! 

Management is terrible for this company. I worked for this company for almost a year and never was supported by my director. Management has so much favoritism and hate to give credit to the ones who work the hardest. JWCH, does have room for growth but only if you know the right strings to pull (social promotions). 

They tend to talk to you very nicely and try to sell you with their benefits. But I wish management would have more respect for the staff who deal with day-to-day work problems, and not look on ways to have them fired. This company separated my employment during the COVID-19 pandemic   and said that their decision was based of my income. I was permanently laid off during such a rough time. I wish they could have given me more options and I would have been willing to work something out. They do not care for others but themselves, this was definitely not the place for me.

I had a rewarding experience at JWCH. This was powerhouse billing. The group was tight knit and adapted to all situations.I learned the importance of accuracy and how it affects the patients billed outcome. Inaccuracy can devastate a patient if billed inaccurately. Compliance, the privacy of the patients records. Government guidelines, state guidelines for Medi-Cal. My co-workers are a fine bunch of ladies and gentlemen. I had a lot of fun, they were totally helpful. Deadlines are always a concern but once you find your ability niche you can make the adjustments to meet your goal. Interaction between all the employees and the different departments, totally friendly. It was not unusual for the CEO or CFO to stroll by and ask you what you were working on.

Everyday I provide referrals and resources to women who are under-represented in the downtown Skid Row area and who have multiple chronic health issues. Provided individual counseling and facilitate our support groups.  I also provide client follow-ups and tracking data for our agency. 
My management team is the most excellent teams I have ever worked with.  They are a teaching institute for sure.
My team members exist of 2 other Health Workers and we manage our own Peer Advocates.
The hardest part is having this particular project finish after 5 years
The best part of this job is ALL our clients who taught me alot.

Please prevent yourself from working here and don't waste your time. A loved one and myself have worked here and completely disliked it , mostly in the management area, it was very bad and their attitude wasn't professional. There was no training what so ever. I asked for help many times and I was new to there system, However no proper training was given and I struggled. So many mistakes and errors could've been avoided if there was proper training. So please don't apply here this was the worst job ever.

...not what i expected, but that was a good thing. The whole group was like an extended family, the atmosphere was so relaxed but we still got things done. They are a group that really cares about the homeless community in downtown L.A. I was only there for a short term contract (permanent supportive housing assessment, IT) but when it was done, I didn't want to leave. If I had known it would be over so quickly, I would have worked more slowly

Place seemed like a  really nice friendly place to work, unfortunately I had to go through the worst experience of my life which is one of the reasons i left this job. A situation with another ex coworker was taken to superiors, unfortunately its sad to see how this persons behavior, attitude, language toward me was tolerated and acceptable to them knowing i was not the only person having an issue with this person. Im glad i left this place and took my work ethics to a different work environment where suspension is the key to the situation i went through.

This company was not very concerned in assisting their employees with future goals or advancement within the company. Many Medical Assistants, LVN's or hopeful RN's resigned from the company for a better future else where. If there were problmes within the company, they were never addressed or taken care of, other employees resigned from stress of lack of caring for employees work environment. Administration only hired and advanced their family members that were employed by the department.

Management here in South Central is horrible. When working here you will get dirty looks and a lot of eye rolling from the supervisors. Management will constantly tell you they want to help you grow in the company, but then also try to pin mistakes on you to do a paper trail. Management will ask you to do unethical practices and gaslight you, saying it is not what you think it is. Clients are able to do whatever they want and expectations for work is unachievable. On the brightside the medical is the best. 

Top Job Titles	Average Salary
Registered nurse 1 salary reported	$90,310 per year
Biller 1 salary reported	$20.00 per hour

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