heavy equipment mechanic

service technician

operations manager

heavy equipment sales representative

sales representative

Jack Doheny Company

Poor work/ life balance, expected to work 60 + hours nights & weekends with no management support or employee work support. Severely understaffed, training on antiquated systems is poor at best. Upper Management has unreasonable expectations and does not respond in a timely manner to requests for support. Corporate responsibility for safety and compliance is lacking. Work locations are poorly maintained. Employees are expected to be fully knowledgeable in all aspects of the business, without any formal training. Unreasonable expectation to repair and service multiple product lines without parts or technical data for reference. Customer credit is poorly managed at the corporate level. Inter-Company communication is slow, lethargic, with an overabundance of back patting. Intercompany procedures are not streamlined between locations. Extreme Micro Management when problems arise, lots of handholding to appease upper management (Old Boys Club).

Avoid this company at all costs unless related to owners family.

This was, without a doubt, the worst job I have ever had. The leadership has no direction, and has even worse managment skills. There is no leadership - it is nothing but a total lack of expectations, no direction, no clear understanding of what success would look like, etc. Leadership is ALWAYS ready to terminate at the drop of a hat, and everyone is in constant fear of being fired at any given moment (except a select few who are clear "favorites.") I have NEVER had this sort of experience at any other workplace, and I pride myself on being understanding, kind, and positive at all times. This company also consistently terminated people and didn't work with them to get a better understanding of how to improve, or provide them with tools to be successful. It's no wonder that for a company of their size that they are always hiring such a large number of people (it is always AT LEAST 10% of their workforce.)

Job is essentially pretty easy minus a few hiccups that happen very often. Management doesn’t seem to understand that stalls happen during work and want a perfect worksheet at the end of day.

The pay by the time I left did not keep up well with the workload expected nor inflation and rent. Company raises labour rates almost 50% and the raises don’t even break double digits in %.

Company boasts about record breaking profits and how service techs are raking in more money then ever and then stiff the worker.

The company has been through many needed changes, all for the better. It is a well run company, and growing.  Growth leads to advancement which is promoted from within.  Not a place for those that need lots of supervision and hand holding. Fast paced and Independant working environment.  Co workers are supportive and friendly but managers do not micro manage. Self Discipline a must.  Relocation to other branches is an option.

What is the best part of working at the company?
Still trying to figure that out

What is the most stressful part about working at the company?
No communication or training. Expected to train self. Sales department completely not in step with service


What is the work environment and culture like at the company?
People were friendly. But human resources not.

What is a typical day like for you at the company?
No idea what to expect. Only that you could expect were the dumpster fire drills bought on by sale dept.

Collections Specialist (Contract)
	Making and receiving collection calls B2B on accounts that are past due on stated terms.
	Reactivating accounts that were placed on credit hold for non-payment
	Taking in-bound calls from Business customers regarding invoice and/or statement balances due.
	Performing account reconciliations to assure proper credits and debits were applied correctly.
	Putting through recommendations for account placement to third party collections for non-payment.

What is the best part of working at the company?
Great company, incredible people, very competitive compensation and benefits.
True family values company. 

What is the most stressful part about working at the company?
Deadlines are deadlines, like all companies there is stress involved. But it’s a lot lower at JDC. The company has a team mindset; that  ensures a less stressful environment. 

What is a typical day like for you at the company?
Busy, there is rarely a shortage of work.

The co-workers are good , but management at the corporate level is bi-polar, vindictive & unresponsive to the needs of the company and it's employees. You are provided NO feedback on your performance, or the goals of the company

Very fast paced - Not a lot of communications between management and other employees.  

I have learned a lot about the industry in my 4-years of employment.

I do a lot of things outside my job description.  Examples:  ordering coffee, sugar, crème, toilet paper - everything for this location.  

Accounts Receivable - that is suppose to be handled out of our Michigan office.  Answering phones.  

Willing to help out.  I have exceptional organizational skills

Management at the corporate level is chaotic. There is absolutely no sense of Team or Mission in the company. At the branch level, your gm or manager may be a decent guy but the corporate staff are fear-driven and demeaning and unappreciative of the people trying to save the business.

Top Job Titles	Average Salary
Heavy equipment mechanic 31 salaries reported	$30.77 per hour
Service technician 1 salary reported	$41,600 per year
Operations manager 5 salaries reported	$108,000 per year
Heavy equipment sales representative 9 salaries reported	$88,333 per year
Sales representative 7 salaries reported	$149,643 per year

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