hvac technician

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Jackson-Comfort-Services

A typical day here was fast-paced and often chaotic, which I personally enjoyed. I had the opportunity to learn a lot, develop new skills, and gain hands-on experience. However, I also witnessed how a workplace culture can shift when trust starts to erode.

After a change in ownership by a private equity group, the focus seemed to shift away from people and more toward profits and internal politics. The environment began to feel more divided, with a noticeable increase in workplace drama and behind-the-scenes conflict.

Management was inconsistent. Leadership often prioritized relationships over performance, which impacted fairness and transparency. The phrase “we’re like a family” was commonly used, but in my experience, that translated into blurred boundaries and expectations to go above and beyond without support or recognition.

There were also some concerns regarding pay practices, which felt unclear and, at times, potentially inappropriate. Communication post-employment could also have been more professional.

Overall, this is a place where you can gain valuable experience—especially if you're early in your career—but I recommend setting strong boundaries and maintaining a professional distance. It’s a job, not a family, and it's important to protect your peace while you're there.

JCS is a family business that is progressive and on the cutting edge with state of the art equipment, business tools, and software. We have been experiencing steady growth and expansion even through a time when we are seeing other businesses faltering during the current COVID-19 crisis. They did stop the monthly company breakfast meeting to follow social distancing guidelines, but they will resume when it is safe to have everyone in one place. We have top of the line UV air purifiers in the HVAC equipment in the office, so I feel especially safe in the office where work stations are spaced 6'.
The employees here are positive, friendly and easy to work with and be around. I have been here over 10 years and I do not have the desire to go anywhere else. But, if JCS opens a remote office in Hawaii, I am out of here...

I have loved my time working at Jackson Comfort! The Jackson's are an amazing family who truly care for their employees and treat them like family. A typical day at work in Customer Service is answering phones and helping plan out the day and assisting customers with their questions and problems. Management is very supportive and always around to help but they trust you to do the job and put you in the best position to succeed. The culture in the office is great, like one big family. It is a learning curve if you don't have experience with heating and AC, but they are patient and walk you through everything at your pace. I highly recommend working at Jackson Comfort Systems and consider myself extremely blessed to come here to work every day!

Jackson is a great place to work and they truly care of their employees. It is a family atmosphere where everyone supports and encourages each other. They pay very well and there are many bonuses that can be earned by working and completing aspects of your job responsibilities. I am also the installation coordinator and have learned how to be very organized and work well with each department in order to make the jobs go smoothly. I love working here and would recommend it to anyone who is interested.

When you work at Jackson Comfort, if you come in with a positive attitude and motivation to succeed you can do very well for yourself.  Jackson is a family owned company, and even if your last name isn't Jackson you will feel like you are part of the family.  The Jacksons go above and beyond to take care of their customers and employees.  Definitely recommend Jackson as a place to work.  As long as you put forth a good effort you will be well taken care of and comfortable.

Management seems to use the proper tools to market the company as a whole to existing and new customers. This allows all employees the opportunity for consistency in hrs worked and steady pay.

Working at Jackson Comfort gives you that family feeling with every opportunity to grow as an individual and as a team! Workplace culture consist of residential HVAC retro fits, some new construction, and commercial RTUs.
We also install indoor air quality devices, zoning and plumbing services.

Working at Jackson is a family atmosphere where people come first. Their motto of “we do the right thing even when no one is looking” shines through everyday. Integrity, trust along with going the extra mile to satisfy every customer are the DNA of what this 3rd generation company is all about.

Jackson Comfort is a great place to work. Friendly staff who make you feel like family.They offer great pay and benefits. Plus they do a huge monthly breakfast where management cooks for you!! Who does that!? Lots of training opportunity if you want it. Clean vans. Great atmosphere.

very little advancement. hours are very inconsistent. You go from working long hours to no hours at all.  No communication. and no real formal training.

Top Job Titles	Average Salary
Hvac technician 23 salaries reported	$31.50 per hour
Hvac installer 32 salaries reported	$60,078 per year
Plumber 24 salaries reported	$57,500 per year
Cleaner 18 salaries reported	$50,000 per year
Drain technician 21 salaries reported	$57,500 per year

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