senior staff assistant

truck driver

transit manager

staff accountant

senior project manager

Jacksonville Transportation Authority

What is the best part of working at the company?
The work environment is OK for the most part. The pay study and is sufficient for the area.  Could it be better yes?  The camaraderie, I have with my coworkers. 

What is the most stressful part about working at the company?
I don’t think there’s any job that isn’t stressful.  My old trainer back when, I was working with Septa in Philadelphia said to me. The driving is the easy part.   It’s dealing with the passengers.  That’s where the problems will be coming in at.  Along with constant congestion problems.  Due  to the fact that the city of Jacksonville is not laid out correctly and it lacks proper lighting throughout the city.  It’s very hard to see.  

What is the work environment and culture like at the company?
The work of environment and culture is OK for the most part.  There may be some work/attention  needed to certain areas? 

What is a typical day like for you at the company?
A typical day for me as a bus operator is to make sure that I am transporting my passengers, safe and efficient. I do at times like any other bus operator.   We occasionally run into the BS and for some operators, it could be much worse.  Case in  point an operated just got spat on the other day by a passenger and he had no choice but to defend himself.  I too got spat back on when, I used to work at Septa.  I also was assaulted by one of our passengers. This isn’t an easy job, especially when you’re dealing with various people and their attitudes.  Each city is different.

A typical work life is you are paid a decent wage (non-bus drivers), however that comes with being available day and night. The workers are mostly cool. Though you have a few that will throw you under the bus because they are unhappy. The work is good, however you will have to put up with constant scrutiny and criticism about everything. There are no work processes in place and management could care less about work and life balances. I enjoyed my work there. I just didn't enjoy the chaos that arises because upper management just throws things left and right at you even though you have your own workload. If you want PTSD then join them. The overturn rate is through the roof. I'm not sure if the compensation is worth your health. It's a glitz and glamour type of employer on the outside. In the inside you have to watch your back with upper management. They want you to make them look good while simultaneously bullying you and criticizing you because of jealousy. They will also block outside employment opportunities. If you try to get other jobs somehow or another you don't get them. They will sabotage your employment out of spite. I've learned to do your research first before- hand. 

I very much enjoyed working at Jacksonville Transportation Authority.  They had health incentives for getting your cardiovascular workout thru Humana.  I loved working with the employees got along very well.  Calculated and process payroll adhering to two union contracts a weekly basis.  One for Drivers and one for the maintenance .Also calculated and process payroll for biweekly and Salaried employees administrative non-union administrative payrolls.  Running dual payrolls was the hardest part of my job we were instituting a new operations program where the communication module was not purchased so we had contract people and IT tweeking it all the time we would have to match the payroll beck to AS400 all payroll payables had to be processed out of AS400 as they could not get Oracle to process that part correctly it was  like twice the work. The most enjoyable part was working with the people there are a lot of good long time people there. 
Promotion and job security could be better.

What is the best part of working at the company?
DURING MY EMPLOYMENT TIME AT JTA I FOUND THAT A GREAT MANAGEMENT IS WHAT MAKES THE JOB ENJOYABLE. AS TIMES HAVE CHANGED THEN SO HAS MANAGEMENT AT JTA. TODAY, I WOULD NOT CONSIDER EMPLOYMENT THERE. THE DRIVERS OF TODAYS' JTM IS NOT PLEASED WITH ITS' PRESENT MANAGEMENT PERSONNEL.  I JUST WONDER WHAT HAPPENED TO THE SPIRIT OF UNITY THAT ONCE RESIDED THERE AT JTA.

What is the most stressful part about working at the company?
THE MOST STRESSFUL PART FOR ME DURING MY EMPLOYMENT AT JTA WAS HAVING TO OPERATE BUSES THAT WAS OLD, RAGGED AND SLOW. TOO MANY BUS CHANGES AND BREAK DOWNS. THAT LEFT MY RIDERS WITHOUT TRANSPORTATION TO AND FROM THEIR PLACES IF BUSINESS. THAT, WAS ALSO A NIGHTMARE FOR ME AS A PUBLIC SERVANT TO PEOPLE WHO DEPENDED ONNE BEING THERE TO GET THEM THERE....SAFE AND ON TIME.

What is the work environment and culture like at the company?
FROM SPEAKING WITH DRVIERS THAT WORKS THERE NOW; THERE IS AN ATMOSPHER OF UNEASINESS AND DISLOYALTY.

This job is HIGHLY STRESSFUL and  you'll  always be broke, I don't live a lavish life but JTA just needs to realise that they are not leading the way or competing when it comes to compensation. 
this is a typical day you'll come in about 5AM go on break at 10Am
come back 2 PM and get off for the day at 630PM 
BUT when your New you'll come in 
3:15 am get a bus at 6am go on break at 11 am come back at 2:30 PM get off at 7p.m and come back at 3:15am the next day. this is a weekday schedule.
 ON THE WEEKEND  you'll come in 4pm and get off 1-2AM this will be your life for the next 10 years. 
I hate to say it but you'd do better driving a garbage truck... seriously. 
I can't believe most of the drivers are ready to quit,its like management doesn't realize giving up a few dollars will help employee retention and it'll keep them from being fired. 

My manager was not competent enough to manage the team.  This manager has no managerial experience, made promises in the interview, and did not make good on the promises.  I was given work deadlines that were impossible to reach.  I was called when I took the day off for mental health days and therapy.  This manager made the work environment very hostile.  Instead of rallying his team to work together as a team, this manager tried to pit the team against one another.  My position had a title that had absolutely nothing to do with what I was forced to do every day.  What I was forced to do was not what I signed up for.  I was the only one on the team who had to do these tasks.  When a position became available, I was denied, and the position was given to another, less qualified individual.

I have always put 100% in the jobs I have held.  All places I worked a was enjoyable and it was a evert.  A day at all my jobs had somthing to learn everyday.  I learned that the customer came first what ever the situation.  My Managament had the respect of other and would teach then as much is thye could with their workload.  Co-workers were great.  In the Military I always had to be on my toes in any situation even if the job was not something I liked to do.  But the job was always completly done 100%.  The most enjoyable part of the jobe was the teamwork that all the employees had, not any regrets in pitching in.

While onboarding no one told me about an involuntary 3% taken from pay for Union retirement. If you quit before 5 years, you get it back... after 90 days. In the training phase, the trainers are mean, nasty and disrespectful, constantly reminding trainees that they can easily be fired. Equal co-workers, (BTW) not trainers, judge and report your driving before graduation and they drive worse than you do!  Even if you drive perfect, if you don't mesh with your BTW, they can fail you in the driving/scoring sheet. 
Consistent incompetence in your paychecks. Lack of support from management. Intentional retaliation. In a final word of advice, don't chase the money. It is sometimes not worth the anxiety and disrespect. 

Would NOT suggest working here.*Low pay-4Very urban work environment..incl.drivers.Worst part is LOTS of homeless,mental, addicts,low end,broke ppl.Can be VERY stressful.Job constantly under threat by mngmnt..Dont feel respected or appreciated. Lots of attitude Everywhere, especially several in dispatch&mngmnt,+Riders.AVOID.

 management,drivers. too

The JTA is a very unhealthy place to work. All demand and high expectations for unwavering loyalty for a corrupt CEO and Executive Leadership Team. I imagine federal indictments will be coming for some of them for mismanagement and non-stewardship of tax dollars and other federal, state, and local monies that are filtered into that toxic place. If you have ethics and believe in doing the right things, the right ways, you may want to seek employment elsewhere because this is not the place for you.

Top Job Titles	Average Salary
Senior staff assistant 4 salaries reported	$30,750 per year
Truck driver 1 salary reported	$16.96 per hour
Transit manager 1 salary reported	$60,000 per year
Staff accountant 2 salaries reported	$40,000 per year
Senior project manager 2 salaries reported	$60,000 per year

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