hris specialist

surveillance operator

human resources generalist

accountant

parking attendant

Jamul Casino

They make the job seem exciting and promising. But Jamul is god awful, welcomes and enables bad habits, and they only care about money. This place is not safe especially after the reopening from COVID19. They say that they made new changes to ensure the safety of the employees and guests, but they don’t enforce the rules that they placed. Do NOT go to Jamul if you value your heath especially at this time. They will not punish those who break the preventative rules for COVID19 because they simply don’t care. They only care about money, and if you are considering on being an employee here be ready to get manipulated and be under the impression you have “value”. Employees are easily disposable, if you speak your mind or disagree with anything you’re out.

There are unreasonable people in and around Jamul daily. HR does not care if you feel insecure or unsafe, and they are absolutely unprofessional.
They have fired a mass amount of people before the reopening of COVID19 and they will give any reason other than it being due to COVID19. Again, they don’t care. People will die on their hands and they won’t care unless they have the money before they leave.

Every department is at its worst. Security sucks, they won’t enforce rules. EVS doesn’t clean. Food sucks. Guest Services won’t offer much. Promotions and marketing doesn’t care, they’ll revoke any deals at what they see fit. Management at Jamul try to seem like they have things under control but they are only doing below the bare minimum by disregarding everything and sweeping things under the rug. Terrible scheduling, your time is taken and nothing will change their mind to improve it. AWFUL scheduling point system. You’re late for one minute, then you’re 15 more attempts of being late for one minute until your terminated for your terrible attendance. You’re late for an hour cause your car broke down? Your only 3 more attempts away from being terminated. Your parents just got into an accident and you can’t make it to work today? You are on thin ice and you better not miss work tomorrow or else you’re fired.

They don’t care about your personal life. They will take it. They will use you until you are unhappy enough to speak up. And then you are gone. This is not the environment you want to surround yourself in

If you want a Casino job. This is NOT the place... Beware of this company, if you are desperate for any job. This is not it. Do not apply. Jamul will crash and you don’t need to be on this ship. They don’t care about you. They will utilize every part of you manipulate you and make you seem like you are worthless and at fault. 

Security is of the better departments to work for. You have a set schedule and team. If you like consistency and are a punctual person, this isn't a bad job. There's a point system. A quarter point for being 5 or less minutes late, a half point for being 6 minutes or more late, a full point for calling off, and 2 points if you call off on a blackout day which is generally a holiday or a special promotions day. There is no extra pay for working holidays. You get 12 points per year. Raises are 3% of your hourly wage and they happen about every year and a half, if that. HR and the Tribe put off raises for as long as they can. The Tribe and HR hold employee meetings, about every six months, encouraging you to work harder and improve your customer service and always promise in return they're working on ways to make things better for employees. Lies. All lies. We're always understaffed, under rewarded, and overworked and that has n9t changed. HR is cut throat, not your friend, and cannot be trusted; they are honestly the wrost part of the job, but you don't have much interaction with them, so there's that. This is your basic no frills clock in clock out job. This is not a career, but it pays the bills and will provide you with pretty decent benefits.

Overall this job isn’t hard, you got to have thick skin. You’ll have lots of rude customers, and I mean a lot. Management is okay, there is way to much favoritism. One thing is that when you tell a guest and the guest isn’t happy with what you could offer them(free play) majority ask to speak with a supervisor/manager, you will expect them to have your back but no, instead they apologize and they give them more than what you offered them. Which sucks because you look stupid then the guest will always ask to speak to manager/supervisor to get more free play. Been working here a year and they say seniority this, seniority that, but when you ask for them to give you certain times they won’t give it to you unless you’re their “favorite” then they’ll make it work. There are some new supervisor that are amazing people, they treat everyone with respect and are nice to everyone. Just wished that all supervisors were like that. Nothing against the new hires but sucks to see a new hire get the shift you want when you’ve been requesting and been working there for a year already. When you got a complaint, sometimes I would take it to the manager, then they say ok we’ll take care of it but then they don’t. I’ve stopped taking complaints or stuff that I seen that aren’t okay and take it to HR. Of course there’s a whole lot more but overall management needs to be retrained. 

If you like spending more time at work than anywhere else, this is the place for you. F&B will work you to death if you’re a good employee. No flexible schedules, you get what you get based on seniority, but you’re expected to show up early whenever they want with little to no notice. New management will lie to you and manipulate you with the goal of taking advantage of you wanting to get ahead or promote. The supervisors are okay, but it’s clear that they already hate working there even though they are all new. None of them will have your back in any way. Unless you’re not a good employee, then management and supervisors will somehow fight to keep you around. Guests constantly abuse the employees and nothing happens to the guests, but if you say something, you will get reprimanded.  Constantly out of items required to do our jobs. Broken equipment is a revolving thing here as well. Dishwashers break constantly. Barely enough staff for any venue. Venues “borrow” employees, even if it hurts the venue they are assigned to. You’re lucky if you get a real lunch break or the correct number of breaks in your work day, which can be anywhere from 8-16 hours. 

If your looking for a casino job Do NOT apply here.  I started here before the casino ever opened its doors.  For three years I began to think it was the norm to always feel tense, stressed out, and tired.  I know now that it was just this casino making myself and others feel this way.  It was complete confusion and chaos from day one until now.  No one knows what they’re doing or how to run a proper business.  They will constantly ask you to work extra and make you do other jobs that weren’t even in your job requirements.  The turnover rate is so high you will be forced to work way to hard and far to often without even a thank you, but rather a broken back.  Management doesn’t listen, but best believe if you complain you’ll be dropped like a fly and treated like a dirty dog.  Remember this is an Indian reservation and they can do whatever they want.  You will leave your days here exhausted, stressed, and overworked.  All of these horrible feelings for very mediocre compensation to say the least.  There are however some very nice employees that work there.  At least you’ll make a friend or two.

Worked there for a while and the only way I've had any advance in pay was when I was moved from one title to another. Unfortunately, no increase in pay has happened since even if you've been in that position for at least a year. Technically, Jamul Casino probably could make the excuse that we were all fired from Penn Gaming and then hired on Jamul at the end of June, thus they wouldn't have to give us a raise, however, that is just poor employee handling. 
Some of us do more tasks than others and yet there's no compensation for the amount of work we do for our department. Some of the Player Services team are afraid to ask questions as to why we can't get certain things because some of the supervisors and/or managers get very defensive and don't give a true answer. 
The customers can be difficult, as all customers everywhere else can be, however, management doesn't make it easy sometimes.

This company claims to have many opportunities for growth but when it comes down to it promotions are rare. furthermore, they hardly ever give positive feedback and only focus on the negative. also, most of the front end positions are part of a union and have so many little rules that you could end up being fired for tardies even if you kick butt on the job. the pay for union positions is low, as well. I wasn't union but I saw some of their wages and they fell far below minimum wage for California - I guess because they are a union or on sovereign land...?? I don't know how they do it. they do have perks though, free gym, discounted dry cleaning, a cafeteria with $3 meals, and lots of events (but you can't ever attend the whole thing because, you know, work). Overall, due to the lack of upward mobility and the lack of career fostering by management I rate them a 6 out of 10. 

The casino environment can be tense with upset guests losing money. Prioritizing excellent guest service, including obtaining names and promoting the company, is crucial. Vigilance is necessary as secret shopping may occur unexpectedly.

Management emphasizes the importance of mental health due to job-related stress. Despite HR-approved bereavement, Slot Management displayed insensitivity when I was asked to provide proof of a family member's death within 24 hours. Notably, I was informed that if I didn't comply, my attendance would count against me, raising questions about the work culture. While the pay is good, the overall stress and poor management make the job less appealing. Employees should consider these factors for a balanced work-life perspective.

I truly love the Jamul team, not only is there unlimited access to transfer throughout departments one probationary period is passed, but the supervisors truly want to help you be the best you can be In which ever department you’re in. Everyone wants to see each other win and earn a lead or salary position but you have to put in the work. Be on time, keep a great attitude, and just try you’re best and jamul is the best place you can work at in my opinion.

Working in Casino is not for everyone, you should put you and heart in every thing you do and have fun. but in my own personal experienced i am really contented, happy and having fun. I have the best department which is the Guest Service. Jamul Casino is a good place to work with. I can see that there  is room for advancement or you can transfer to different department for growth and Most of the people are nice and friendly. Management are very considerate to employees. Tribal Members are so nice, approachable  and really down to earth people. They always say hi and have smile in there faces everytime they see you. Also they know how to take care of the guest and employees.

Top Job Titles	Average Salary
Hris specialist 5 salaries reported	$60,000 per year
Surveillance operator 2 salaries reported	$21.50 per hour
Human resources generalist 2 salaries reported	$61,259 per year
Accountant 2 salaries reported	$58,414 per year
Parking attendant 1 salary reported	$21.00 per hour

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