retail sales associate

delivery specialist

receptionist

delivery driver

marijuana budtender

Jars Cannabis

I initially was hired on and traveled for training in preparation for a new store opening, the store opening itself was delayed multiple times leading to a longer than told period of extended travel: this itself wasn't conveyed or mentioned to us in any professional notice, but I honestly had no issue with this, I was just excited to work for the industry I loved so much again -- and in a new state.
Overtime, in the year that I worked with the company, I would whole-heartedly given my whole self, dedicating my spare time when the store needed help, coming in when I had been unknowingly sick with walking pneumonia; the store was my life and I was super happy to praise JARS at any chance. I worked so hard to be seen and was finally given the opportunity to apply myself to work upwards into the next position as a SL. In the time that we opened our store, and to the end of my tenure, I was still consistently Top 3 in sales for the store since it had been open. As a SL, I made sure to still aide my teams in ways that I desired support as a PA, but to my management; nothing was enough and even though we hit monthly sales goals consistently, they still criticized our work and did not give praise when the team was doing well. 
With the hours and amount of staff we had, a lot of team was losing morale. I brought this to the attention of the management team and requested that we had a little more hands-on assistance from time-to-time to ease the teams stress; I felt ostracized and was ignored completely for a few days by upper management after bringing this to attention, not so much even a glance in my direction or a hello. It felt like I could not bring to management my teams woes or show that we were struggling. With that being said; after I had managed to bring these issues to attention, I was being heavily monitored by management through cameras and was ultimately "recommended for term" when I had worked a shift alone and was helping a guest, when my PA needed my discount code - as this has happened multiple times and was never an issue or brought to my attention in coaching, I had given them my code to scan because I have seen my team as trustworthy and know that they are being monitored. This is something that my sales team has mentioned that multiple SL's other than me  have done at least once or twice on a shift, but odd, why am I the only one getting rec'd for term? Come to find from another SL that they had done this and were only given a write up and had their discount code changed for them a couple weeks prior. 
The culture itself felt like I was taken care of at a more intimate sales team level with co-workers looking out for each other's mental health, but not so much at an upper management level. Work life balance is terrible in the cannabis industry! I don't think it's just a JARS thing, but the fact that almost EVERY if not MOST holiday's are seen as black out dates and all staff is expected to work those shifts is definitely weird considering that even pharmacies are closed or have minimal work hours these days. 
I truly took pride in what I did every day; aiming to work as hard as possible, build a great sales team, and help those that I could with our service; and right now I am honestly so hurt that I've been fired for something that other's have done in the past; no coaching, nothing -- but yet those other's still do. 

It was not hard for me to love this place coming in. Very simple interview process, I was informed of everything to expect and was given lots to prepare myself. Coworkers were very welcoming and kind, the majority of the team did their part. 
The policies were perfect going in, and then they started to change it up.... Morning shift is now required to call in before 4 AM not one minute later, unless emergencies of course. With this now being the policy and only being allowed 3 write ups and your 4th being a wave goodbye, you cant really help but feel like you're being set up for failure. Perfect people don't smoke weed, morning shift workers miss more than 3 days in a year. It would be nice to make those days back somehow. Regardless, I was promoted and found out that even leads don't make any vacation time. Their locations also don't have any security, which is VERY concerning as this company is one of the top in the world. The only reasoning for this that I have received, from management, was that it is a "waste to invest in companies that don't do what our managers end up doing". They hire larger men with security experience and have them wear the same uniform I did, clock in the same way I did, and equip them with nothing. When they are not there, someone else is required to take over that spot, and I had to many many times. You can tell management doesn't like any of this at all either, they just never receive the attention they deserve when conveying their concerns to owners & those who edit/create policy. It seems like a waste going to HR or owners for anything, you just have to abide. This is why their turn over rate is awful. It's sad, and it's only getting worse as long as these major concerns go neglected. There is a lot that is said about this company by their own management and staff that they have no idea about, everyone is scared they'll lose their job for speaking up since everyone is always "on thin ice". 

I spent over three years working at Jars, and I have very few positive things to say about my experience there. If you're looking for career advancement and possess the necessary skills and ambition, be prepared for disappointment if you’re not good at playing the political game. Many of those who were promoted to leadership positions had minimal experience but were simply more popular. When it comes to evaluations and salary increases, they might postpone or even forgo them entirely just to cut costs. Compensation is inconsistent; you could have been with the company for a while, yet a new hire might stroll in and earn a higher wage than you. Your training only covers information up until October 2023. 
Their disciplinary system is ineffective; rather than using mistakes as learning opportunities, they tend to write you up as a means to eventually let you go. Job security is virtually nonexistent at this company.
The training process is also lacking, offering only minimal guidance while expecting you to perform at your best from the start. Here are the key points: if you choose to work there, do not purchase anything. They have a point system that accumulates points for your purchases, but when you leave, corporate will reset your points to zero. I had accumulated 7,000 points, but when I resigned, I lost them all. The corporate leadership at Jars are among the most frugal and self-serving individuals I’ve encountered. It was frustrating to see them flaunting their wealth and celebrating corporate successes while the hardworking employees, who were often juggling multiple jobs, received little recognition or support. Overall, I would strongly advise against working for this company. Please consider looking elsewhere.

They team up and target employees.

They sit in the office and watch people on cameras all day. 

Even when they aren’t in the store, they’re watching employees on the cameras. You know this because they’ll pipe up over the walkies or message everyone about things they’re seeing immediately after they happen.

There is currently no inventory team because they made valued employees so miserable they quit or transferred.

GM has never budtended before stepping foot in the store. Even then, he wasn’t trained on budtending for approx. two weeks. He also avoids budtending even when short staffed and pesters his subordinates about basic procedures he should know.

Schedule comes out a week in advance, if you’re lucky. It’s always a mess. Under-scheduled when the GM is off duty, over scheduled when he is on duty. 

Lack of communication, GM doesn’t respond to messages for days sometimes. All important communication happens electronically and if you miss something you will get written up when you do something wrong. 

Tips have been split wrong on several occasions and even though it’s managers splitting them, employees get blamed. Employees have had to fight to get their tips.

They promote based on favoritism and family relationships, not ability/seniority. 

Bathrooms break down all the time and no alternative bathrooms are provided. The record so far is 10 days without a working bathroom. 

Can’t go to district manager with any of your problems because he is related to the GM.

I've been working as a budtender at JARS Cannabis for a while now, and I couldn't be happier with my experience! The company truly values its employees and provides a supportive environment where everyone has the opportunity to grow and develop their skills. The training program is top-notch, with comprehensive education on products, customer service, and compliance, which has really boosted my confidence on the sales floor.

The team here is like a second family – everyone is friendly, helpful, and passionate about what we do. Management is approachable and always willing to listen to feedback, making it easy to feel heard and appreciated. There are plenty of opportunities for advancement, and I've seen many colleagues move up within the company, which is really encouraging.

Working at JARS has not only deepened my knowledge of cannabis but also improved my customer service and sales skills. Plus, the employee discounts are fantastic, and it’s great to work with products that I genuinely believe in.

If you're looking for a place where you can grow, learn, and be part of a positive and supportive community, I highly recommend JARS Cannabis!

Title explains it all. They will tell you how wonderful you're doing, and often. They will say "I'm really glad you're a part of this team, we value you a lot, you are an asset here".. all the while, the things they praise you for, end up becomming the reason all your co-workers start hating you and plotting against you. This is a business, I was not there to make friends or to socialize unnecessarily.  If you aren't willing to participate in work-place politics, then you become a target that needs to be removed immediately. They have a proven belief that verbal work-place harassment is perfectly acceptable, and if you choose to speak up about it, YOU are the one who is told to "improve your behavior" or to get lost. Very nice to your face, but immense, unwarrented slander behind the scenes.. it is remeniscent of the Mean-Girl's comedy film demonstration on high-school cliques. Not a very welcoming environment at all. If you had hopes that maybe this business was more mature and professional, in comparison to other dispensaries-think again. You've been gas-lit into a false sense of security. 

Toxic culture, biased training, poor management. Misinfo on products, offensive language, no real support. Avoid if you value integrity.

Expanded version using your reference points:
	•	A typical day at work: Slow start, minimal guidance, confusing expectations, and being shadowed by someone who seemed supportive but was two-faced behind the scenes.
	•	What you believe you learned: I learned what red flags to look for in a company—especially in how they handle diversity, training, and communication.
	•	Management: Unreliable and unprofessional. Took forever to get a start date, and then I was let go within a week for unclear reasons.
	•	Workplace culture: Felt segregated and uncomfortable. Offensive language like “colored people” and “illegals” was used in mandatory training.
	•	The hardest part of the job: Dealing with false promises, spending $300 on an F/A card renewal, and being placed in a discriminatory training course.
	•	The most enjoyable part of the job: Honestly, the excitement of being hired on the spot—until everything went downhill fast.

Jars is a positive place to work for me. I look forward to my shift every time I'm scheduled. It's a fast paced job most of the time and the customers are always happy to be getting their merchandise. The team that I work with whether it be first or second shift is very easy to get along with. They all have the same energy and attitude as myself. We all help each other if need be. Everyone is very encouraging and positive. We spend the time helping as many customers and patients as possible so the time goes by very quickly. And we are pretty much always able to pick up a shift if its available since the store stays busy most of the time. Our chances for advancement all depend on our performance and whether we want to move up the ladder or not. Our management team is AWESOME. We have an amazing store manager and the leads under him are just as great!! They have good problem solving skills and make sure if an issue arises that it is worked out fairly. All in all the best job Ive ever had.

The best part about working for JARS was the laid back atmosphere. The high volume of customers made work days go by fairly quickly. However, it is easy to get burnt out quickly. There is a complete lack of accountability from the top down. There is no form of standard operating procedures regarding training. Organization of leadership and business operations are severely lacking. JARS does not seem to hold a standard for regulation and compliance and takes every chance to cut corners. Huge lack of communication, corporate HQ severely spread too thin. Management favors certain employees and does not treat everyone equitably. Not to mention they are the lowest paid of any shops in the surrounding area. They claim employees earn tips, but so does every other shop. I would not recommend anyone work for this organization. The future of this company is not promising. 

What is the best part of working at the company?
They have a good training system setup, which is good cause they have such a high turnover with a sales job designed to fail.

What is the most stressful part about working at the company?
Bad management, unethical sales techniques, religious and orientation discrimination 

What is the work environment and culture like at the company?
High-school cliques and clear favoritism, very low ability to move upwards

What is a typical day like for you at the company?
Waiting for delivery orders, while others made money on the salesfloor. Average of 1 delivery a day for a 10 hour shift. I was hired to work the sales floor, but then moved to a different position because someone quit. I was willing to learn more roles but ultimately got stuck in a full time position I did not ask for.

Top Job Titles	Average Salary
Retail sales associate 1 salary reported	$23.90 per hour
Delivery specialist 28 salaries reported	$13.07 per hour
Receptionist 11 salaries reported	$14.86 per hour
Delivery driver 6 salaries reported	$15.71 per hour
Marijuana budtender 4 salaries reported	$15.00 per hour

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