car sales executive

automotive service advisor

php developer

auto body technician

automotive technician

Jay-Wolfe-Automotive-Group

What is the best part of working at the company?
Really best job I've ever had... They took care of me and was very helpful when it came to family emergencys, and everything they did was A1 in my personal opinion. Highly recommend them to any mechanic looking for a new place to work that actually cared about the technicians.

What is the most stressful part about working at the company?
As with any job paying flag you have a time crunch from time to time but that shouldn't be an issue if you are a actual flag time mechanic and not someone who claims to know everything and really doesn't. 

What is the work environment and culture like at the company?
Met great people, friendly faces, advisors cared about the customers that came in even if the customers were a little on "edge". Never had any issues with my coworkers. 

What is a typical day like for you at the company?
You get a ticket and away you go... Do your work that's what a typical day was like. You going there to work to make money to keep customers happy and keep management happy and as long as you do that go in there every day and do your job there ain't nothing that company wouldn't do for you from what I've seen.

My typical day at work consists of : 
•	Greeting customer on service drive 
•	Performing walk around with customer 
•	Presenting a menu of scheduled maintenance due and taking care of any other concerns customer my have with vehicle
•	Following up with technician on any other recommended maintenance of vehicle after performing a multi point inspection and informing customer with a detailed estimate. 
•	Keeping contact with customer throughout the day to keep them informed of progress on vehicle.  
•	Following through to make sure all work has been completed and customer is satisfied at the time of checking them out. 
The management is one of the biggest downfalls of the job.  Feels as though no one is there to help you out when needed.  The hardest part of the job is dealing with the management, the most enjoyable part is working with the customers.  I love meeting new people and building a relationship with them and knowing they trust me.

Working at JayWolfe as both a Receptionist and Service Assistant has been a great experience for me. I love the employees I work with and appreciate the flexible hours when necessary. The culture is positive and has a good work-life balance. Management is usually pretty easy-going. The hardest part of the job is making every coworker happy. I've learned in this workplace, people respect you more when you just do your best you can in your role and are pleasant with others. That will take you far here at JayWolfe! The most enjoyable part of the job is all the conversations I get to have with both customers and fellow coworkers. You really get to know everyone pretty well!

-Volume pay plan without the volume. You also do NOT get paid on gross or accessories. A customer could purchase 10k in accessories and 6k in warranty's and it will still be a flat. 
-Pay Plan changes EVERY month. Every month you sign a new pay plan. 
-Required to buy own uniforms that you're not allowed to wear.
-Leads are controlled. Leads will come in on used cars that are nowhere close to being ready to sell. But you're still expected to sell them. Cars that have damage, malfunctions, and need extreme detailing. Then management acts confused why the customer doesn't want to buy a car that shouldn't even be at the dealership in the first place. 


The GM is by far the worse part of this dealership.  The people I worked with in service are truly the only reason I stayed as long as I did. I had 4 Service Managers in 3 1/2 years and I was my own 4th Assistant Manager.  My current service manager was great, the other 3 sucked. The high turn over of the service department will continue until the GM can learn to treat people like people and not treat them like objects that make you money.  Not only would I never return to work there, but I certainly wouldn't recommend anybody I know to work there. At, this point, I wouldn't even do any type of business with Jay Wolfe Acura!!!!!

What is the best part of working at the company?
One more star for the team being wonderful but beyond that it doesn’t make sense to sell luxury cars for a volume pay plan like it’s a Toyota. Gross is needed to attract strong sales people or keep them for that matter. 

What is the most stressful part about working at the company?
Control leads, 20 random calls a day, pay plan makes you work the desk harder than the customer

What is the work environment and culture like at the company?
Pretty good but lots of turnover because of pay

What is a typical day like for you at the company?
Sit around all day for the one up

I've worked at Jay Wolfe Acura for 1.5 years now and I can honestly say it is the best dealership in Kansas City. The owners truly care about their customers and employees. Everyone works well with one another and the dealership has a fun, positive environment. There is always something new to learn and we work everyday to improve our processes. Management cares about each and every employee and will take time to talk with them. I'm glad to be a part of the Jay Wolfe team!

The management was great, they worked hard and had great customer service. The co-workers were very competitive but they came and gone very fast. The typical work day involved talking to leads to try to get them to come in and purchase a vehicle. Let clients know of the product being sold and let them know why the product would be best for them. The most enjoyable part of the job was working at a fast pace, the competition and having a lot of responsibility placed onto me.

The overall job is alright, the main reason I left were my supervisors. They were extremely unprofessional, they treat their porters and detailers poorly, I feel many people will come and go because of them. 
Fun story, I had my own vehicle serviced there for an alignment, my supervisor told me 40 dollars so I agreed, it was after hours so he said I’d pay next time, next time comes and he tells me 75, I know it’s only a $35 difference but don’t mislead people like that. I never ended up paying at all.

I absolutely loved working for Jay Wolfe Acura. I worked in the service department and loved going to work everyday. The environment is so amazing and fun. Management in all departments is extrodanary and truly the best management I have ever had. The management team and supervisors make you feel like you can have conversation with them and they actually listen and are not intimidating. I highly recommend working for Jay Wolfe Acura especially in the service department. 

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