restoration project manager

restoration technician

entry level technician

technician

tier 1 agent

Jenkins Restorations

Pros

culture and environment is laid back 
jeans to work, very casual dress code and provided some nice Jenkins gear 
most of upper management is really friendly and approachable 
More of a caring environment, most employees are very easy to get along with 
Most employees try to help each other 
Majority of employees receive an company vehicle and don’t have to pay for gas even on way to work or personal drives 
Receive a cell phone which some employees use as only cell 
Depending on when you got hired they take new employees out 
If in an emergency position can make a lot of overtime
There are employees making a lot of money who came in with little experience and no degree 

Cons
You will constantly be on the phone even after you leave for the day/weekends/vacation
Nepotism to the extreme here 
Tons of people who were friends before or related, half your office probably goes to a church together 
Managers constantly play favorites and pick on those they don’t like 
This company cannot handle negative feedback 
Most positions require long hours and the feeling that you are always working 
High turnover rate 
A lot of how does this person still have this job? (answer- usually related to someone/friends with someone) 
Managers here cannot handle conflict resolution 
Management will ask how they can improve your job then completely ignore everything that was said and barely acknowledge it 
There seems to be no reward or incentive for those who work the hardest except more work and no negative consequences for those who do the bear minimum/ ditch work for others 


Summary
This job is great if you are a managers favorite and you will have more of a chance of moving up. If a manager decides they dont like you they wont want to promote you and will promote their favorites and friends instead. If you're a female I wouldn't bother making a move here unless all you want to do here is only be an admin. This is a boys club plus a few female relatives they have hired. If you're willing to work nonstop you can make some good money but you're also at the mercy of your clients. People are not terribly excited to be here but they will put up with everything for the coworkers and the money. Its not the worst place to work but there's nothing about here that stands out and keeps you. A lot of people constantly leave so you might have a lot of people who enjoy working with who leave. There's a lot of nepotism overall. If there is someone who is out to get you managers will not help the situation at all or care. There are a few difficult people Jenkins refuses to do anything about or fire especially if they are friends/related to other employees. Every experience depends on each office, some are better than others.

Above excellent place to work because of its workplace culture. Unfortunately, pay and commission is low. Your success is dependent on your customer reviews, and subcontractors. Something that seems simple up front, but in reality it is near extreme challenge to keep subs happy. Customers are customers. You can do everything right in your power but customers are customers. The unfortunate part is that the employee will not reap any compensation towards the commission structure. The good part, good management to back you and thats about it. At the end of the day, good management doesn't put food on the table. It is your hard work but as I said, despite following everything to the "T", circumstances are inevitable, customers are customers, subs are subs, all of which you do not have direct control over. For this, they determine your success with Jenkins, not the work and plenty of hours you will put in. They say is you are doing everything to keep your customer happy and communicate, communicate etc. that you will be fine; not the case. Overall, excellent company with great people. Pay - I'd like to see managements algorithms and data based on location, NOT NATIONAL. Frequently we are told we are compensated above national standard. Please have this research shared and provided to all employees with detailed numbers and facts. Too often when this happens management tends to generalize information to mask the reality. Real numbers, real research, real facts on how this is produced and determined. Commissions - this is another discussion. Look forward to it? No, because there are too many factors that do not reflect the time and effort you put in to it.

I worked at Jenkins Restorations for over a year, and I am relieved to have moved on. When I joined, the role and work environment were not accurately represented, and it quickly became clear that the expectations were very different from what was initially communicated.

Over time, there was significant turnover within my department, and the workload increased substantially. Long hours became common, sometimes extending well beyond a standard workday in order to keep operations running. Despite these efforts, recognition, compensation adjustments, or incentives were not provided to reflect the level of contribution required.
The department often carried a heavy burden of responsibility, and there was a consistent pressure to meet expectations without the necessary support, training, or resources. 

When new management was introduced, there were expectations of improved support and structure. However, the environment remained challenging, with increased oversight but limited guidance or development. This created additional pressure without addressing the underlying workload concerns.

Ultimately, I made the decision to leave due to the overall impact the role was having on my well-being and the lack of a sustainable path forward.
This may be a fit for individuals who are comfortable working in a high-pressure environment with evolving expectations. However, those looking for strong support, clear communication, and work-life balance may find it challenging. Candidates should carefully consider whether they are comfortable working in an environment where expectations may exceed available support and resources.

Amazing opportunity to learn about the industry. if you are hungry to work and eager to learn, along with being coachable you can go from 0 to 100, real quick. Best part of the job is that our culture of teamwork and accomplishing our mission of restoring people and lives with a servants heart is fleshed out daily. We are also in business to be successful and make money, which is fun to be able to tie in a good living wage with serving others.

Hardest part of the job is the pace. At least in my position of CCPM, there are numerous hats to wear and they must often be juggled. There is support when needed and our management is responsive, however you must know for yourself when to slow down and know your limits if you do not wish to be pushed. JRI pushes employees to perform and holds us to a high standard. 

Technology heavy, opportunity to learn and grow. A lot of learning takes place on the job, there is a training platform but is by no means finalized and comprehensive. Branches vary slightly in the way training is handled after initial on boarding but they are working to tie in everywhere for good quality training. 

If you perform well you are left to organize and schedule as appropriate, definitely not for those who struggle with integrity or those who require hand holding in daily activities. Expectation is that employees maintain work ethic at all times, decisions should be made with Jenkins Restorations, Family, insurance carrier and the insured in mind. It is our job to be team players in bringing homeowners back to pre loss condition.

My short time working for Jenkins Restorations was not necessarily horirble, but it wasnt great by any means. Goign into the job, I was under the impression that hours would be steady and abundant. However, I quickly realized thag hours were scarce; although, there are a few weeks were hours are good. I couldnt escape the feeling of questioning if i would have hours the next week or not. Advancing in the job was not really foreseable. Insurance is extremely expensive , so it is not worth it. There was no actual in person training detailing the expectations; everything, was learned by working with the workers.  I spent a lot of money driving my personal vehicle to jobsite because vehicles were scarce. The other employess had no personal vehicles, so to take their company vehicle, put them in a bad spot. Locations of jobsites in reference to the office location and where the other workers lived made it a task to meet for a ride. No reimbursement was given for driving personal vehicle. Not a huge deal, but definitely a pain receiving so little pay and soending so much of that pay back into working for the company. The overall impression that I received from the company was that the only thing of importance is making the company money. Upside of the job is that there is no micromanagement as you hardly ever see supervisors or higher ups. Also, J had so much free time I was able to work on my personal life. 

Jenkins core values are a joke. They claim to be a Christian-based company but that’s all a façade. There are some people here who live up to the Christian values but they are few and far between. I can honestly say that when I first came here this was a Christian-based company, but no longer. I dread going to work every day and I’ve honestly gotten to the point where Ildon’t care anymore. I see a lot of hypocrisy going on with in the company. Their health benefits suck too. They only offer a high deductible plan where until you reach are incredibly high deductible, you’re responsible for the full amount. Right now I’m currently drowning in medical bills that I can’t afford, and eventually I’m probably going to go bankrupt and start getting collection agencies coming to my house or calling me. Screw them. I’m not paying  if I don’t have the money. They used to also offer an HSA where they used to contribute to it, but they stop doing that this year. What’s the point in even having health insurance through this company, it feels like I don’t even have health insurance. I might as well turn it down and have no insurance and I can get more money on my paycheck. Anyway, I don’t see myself working here too much longer, 2020 will probably definitely be the last year here. I’m done!

This "faith-based" company just announced that they are FORCING their employees to pay $200 - 300 a month for driving company trucks to and from jobs, recently raised health insurance costs and stopped contributing to its employees' HSA accounts. Stay away from this company unless you like being lied to and having your money taken away from you at every opportunity for them to save a buck. Their salesman branch managers will sell you the world and then you find out they lied to you if you take the job. They promise you can make $100K a year until you realize that you have to work 24/7/365 to do so. No yearly consideration for a raise either. Management preaches healthy life/work balance, but I don't think they know what that phrase means. Good luck if you want to take a day off of work no less a vacation with the company phone ringing all day long. Bottom line - if you are young, have no social life, no family, no friends and like working all the time, this is the perfect job for you! Other than that, great culture because I think everyone else is feeling the same pain and doesn't feel so alone sharing it with each other. Read the fine print! You've been warned...

As a mitigation technician my day starts at the shop  loading up my truck with equipment going to my job site performing demolition such as removing drywall, hardwood flooring, laminate, vinyl, going into a crawlspace removing insulation setting up equipment  Air movers and dehumidifiers. I have learned that Jenkins value their employees and is committed to per Friday and a great work a I have learned that Jenkins value their  employees and is committed to the well-being of their employees regardless of their position. Management is outstanding both my immediate supervisor and my branch manager stay very much involved with our lives not just what we are doing on the job but what we are doing in our lives, Their leader ship is great. The work environment  is comfortable good camaraderie with  with my teammates and office staff. The most difficult part of my job as a mitigation technician is  to be ready to provide excellent service 24 hours a day  especially late-night calls. The best part of my job is the trust and flexibility that Jenkins has  in me to perform my job as well as I can and also be able to enjoy time with family and friends.

Two weeks into working at Jenkins Restorations, I knew I wanted to retire with them. That was 7 years ago, and I have 18 more to go. We are growing so fast at Jenkins that there's ample opportunity for growth, should you wish. My own position has morphed over the years to keep up with what Jenkins was requiring at the time, which has been excellent for someone like me who loves to learn! The leadership team is, without a doubt, the most honest and trustworthy group of people you would ever wish to oversee the business that you get to put your heart and soul into each workday. The care they show the employees is unmatched. I couldn't have imagined a tighter team of people working together, however, I've seen even greater camaraderie since becoming employee-owned in November of 2017. I'm proud to be a part of this company. We are not only co-workers or co-owners, we are a family. Restoring property and lives with a servant's heart is what we get to do for our customers. Our employees are as equally motivated and loyal to serving each other within our roles with a servant's heart. It's what we do. It's what we get to do!

I have worked at this amazing company for almost 7 years now. I have recommended positions to numerous friends and family members. Many of whom have applied and also work for Jenkins. I would not have done so if I felt this wasn't a great company to work for. Jenkins has blessed me beyond what I could have hoped for. Yes there have been stressful seasons and I have not always agreed with every decision made by our corporate office but I do know the heart of those leading this company and trust that they seek God with every decision they make. That gives me confidence in their leadership even when i don't always agree. I will be with this company until God calls me elsewhere. This is a great place to work. the culture is phenomenal. Each day changes with each job you have. I love that it's not repetitive. Each job brings new challenges which keeps me on my toes and keeps things fresh. The hardest part about this job in my opinion would be developing your sub-contractor base. Make sure they provide quality work, on budget and with exceptional communication. They are hard to find.

Top Job Titles	Average Salary
Restoration project manager 43 salaries reported	$97,791 per year
Restoration technician 8 salaries reported	$21.00 per hour
Entry level technician 1 salary reported	$20.00 per hour
Technician 7 salaries reported	$24.86 per hour
Tier 1 agent 31 salaries reported	$21.65 per hour

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