operator

captain

marine technician

manager

service technician

JetRide Holding LLC

Management was my biggest concern working here; all of their responsibilities regarding boat maintenance, liability information, and scheduling for both customers and employees were less than admirable. There were multiple occasions where maintenance crews were requested by employees and upper management was not following through. The company has a history of preferring on-site Dockhands to work on the boats including going underwater to clean out the bottom of the boats. The boats themselves are not always stored and maintained safely, the boats will be docked together in stacks of three, which eventually begins rocking, causing damage to the hulls and wearing down the boat decal. I have personally been hurt on the job and have not been ever received compensation for injuries; when asking coworkers about compensation I was informed I should not get my hopes up. 

I would recommend to stay away from this place for these reasons:

The work environment lacked structure and clear processes, which made even basic accounting functions unnecessarily difficult. There was limited support or training, and expectations were often unclear but unreasonably high. Additionally, communication from leadership was inconsistent, and feedback (when given) was rarely constructive. I have been yelled at on several occasions.
Work-life balance was virtually nonexistent, with frequent last-minute demands and a lack of respect for personal time. The culture felt micromanaged and reactive, with little opportunity for professional growth or independent decision-making.
I would not recommend this role to someone seeking a stable accounting position with clear direction and a supportive team environment.

Working at Jet Ride Boat Club was unfortunately a disappointing experience. While the boating industry itself can be rewarding, management and workplace communication made this job difficult to recommend.  One of the biggest issues was that employee suggestions and concerns often felt ignored or pushed aside rather than addressed. Staff members on the dock are the front line dealing directly with members, but there was often a lack of support, direction, and communication from leadership when issues came up. When management is unable to provide answers or clear guidance, it makes it difficult to confidently assist members and creates unnecessary frustration for both employees and customers.

The workplace had potential, but poor communication and lack of responsiveness made day-to-day operations harder than they needed to be. Employees want to feel heard and supported, and unfortunately that was not my experience. Based on my time there, I would not recommend this company to my worst enemies. 

Excellent company culture and room for advancement. The company values hard work and commitment, so if you are willing to put in the effort and hours, then they will reward you accordingly. The company's leadership is young and if you are a salaried manager, then you should go into employment with the expectation that they require you to devote a lot of time to the company. If you are dedicated, then there is plenty of room for advancement and opportunities to learn. JetRide is an excellent place to grow job skills useful in a variety of industries. I left to pursue other opportunities and a better work/life balance, but I have zero regrets about working for JetRide.

You are heavily dependent on tips from members who go out on broken boats that management wont fix (doesn't work well) management doesn't care about or communicate with employees. Management would sooner fire and replace someone than deal with or even address the problems they see. I've seen a number of people replaced, some without even being told. Going back to the title, its good when it's good, when the tips are good and your days are smooth, it's really nice, but never expect a raise, never expect negative constructive feedback (they'll just fire you), and never expect the company to communicate with staff or members properly.

Do what you can with the damaged boats that you are given. Apologize to the members for the conditions of the vessels. Expect delivery of nothing requested to assist with your job requirements. Be laughed at by other membership clubs. Get zero support from next level management. Expect zero replies from text messages, emails, phone calls to management 

Very disorganized.  High turnover.  Did not honor employment contracts or agreed upon bonuses/commissions.  Poor business plan that is unsustainable.  Watched several peers also promised salaries and commissions that were never honored probably because they are running out of money. They oversell their product because they don’t charge enough so prepare to have very upset customers. Boats are horrible ...tiny and beat up.

A boat company culture based on jet skis: go real fast without knowing what you're doing.
Management was a joke, knew nothing of the marine industry. Have to use your own phone to follow up sales leads and then try to jam heavily used boat down the customers throat.  They make a used car sales outfit look classy. Recently merged with Care Free Boat Club so now they have around 1,000 used boats to move and that ain't gonna happen. 

This is the absolute worst company I have ever worked for. Jetride does not respect their employees at all. They care more about $1 than the safety and happiness of their employees. Never and I mean never work for this joke of a company. Pay is subpar with no room for growth. You can make more money bagging groceries! STAY AWAY! 

Mangers don't care about you. 

They will ask for outrageous tasks for $12 an HR.  Absolutely worst company I've ever seen. 

This company has the most unprofessional and uneducated management ever. Jetride will jeopardize their own employees safety to save a dollar. Pay is bare minimum while an abundant amount of work is expected. No respect for their employees. No explanations as to why rules are changed on a daily basis. Just a very money hungry company because they are backed by new investors and will do anything to make a profit. 

Top Job Titles	Average Salary
Operator 19 salaries reported	$16.37 per hour
Captain 5 salaries reported	$24.81 per hour
Marine technician 12 salaries reported	$39.79 per hour
Manager 17 salaries reported	$52,559 per year
Service technician 4 salaries reported	$21.00 per hour

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