delivery driver

crew member

shift leader

shift manager

pizza cook

Jets Pizza

I worked at Jet's for over a year as both a cook and a delivery driver. The hardest part of your training as a driver is answering phones and learning the operating system (we used Revention) and the hardest part of your training as a cook is memorizing the ingredient measurements and the specialities. After that, it's an easy job. Anything you need to know how to do is printed out and hung on a wall somewhere. Need to make an Italian Jetzee? Look at the wall. What goes on the BBQ Chicken? Look at the wall. How many cans of Jet's Fuel do I need to make sauce? Look at the wall. So really, it's not a hard job. Customers complain about ridiculous things, it will happen. Most of the time they complain about orders taking too long, but these complaints are made even when we get orders to customers within the timeframe we quote them. The second most common complaint is when orders are taken wrong, but part of our procedure over the phone is to repeat the order back to the customer and confirm it. As long as you do that, you shouldn't have problems. Overall I really didn't mind the customer complaints as we tend to have plenty of satisfied customers and as a driver my tips were generally not bad. If it weren't so hard to move up in this company, I would have stayed with Jet's, as I genuinely enjoyed my job there. Unfortunately, I often listened to complaints about managers that couldn't handle simple tasks that I could easily handle and just started getting tired of it. Eventually I had a very similar franchise offer me a higher up position which validated my feelings that I could handle more responsibilities. As much as I wish Jet's had seen my potential, they still gave me something to put on my resume and I enjoyed my time there. I would highly recommend this as an entry level position, especially for those who are younger (high school and college age). Just don't expect to advance in the company more than a small pay raise.

Based on my experience, I would not recommend working at this particular Jet Pizza franchise. While the job itself was straightforward, the management environment was highly unprofessional. I observed consistent favoritism, with certain employees not being held to the same standards regarding punctuality and policy adherence. When policies were questioned or inconsistencies pointed out, it was not welcomed and could result in negative repercussions.

A major concern was the tipping structure. I was instructed to share a percentage of my tips with non-tipped employees. When I expressed discomfort with this arrangement, I was pressured via phone call, which I found unprofessional. The overall culture felt inconsistent and at times retaliatory, with a clear "my way or the highway" attitude from leadership that stifled any constructive dialogue. My suggestion would be for ownership to implement standardized, transparent policies and enforce them equally to improve morale and trust.

At Jet's Pizza, my duties changed depending on what shift I worked. I work both mornings and evenings and the required duties differ per shift. In the mornings I  would open the store, help make pizza dough, write the dough count for the previous and current day, write up a prep list for the day, prepare vegetables and salad dressings for the evenings, and work wherever needed inside whether that be register, delivery, make table, cut table or answering phones. In the evenings as assistant manager I would close the store, count the money in the registers and fill out deposit sheets to be deposited the next day. I manage the store and employees, along with being responsible for managing customer complaints and working with customer service. Throughout my almost four years at Jet's Pizza I have learned a lot about customer service, time management and organization skills. The most difficult part about the job would be managing during busy nights. I have overtime learned how to properly handle these situations and help myself not feel overwhelmed. The most enjoyable part about the job is the staff. I have been supported non-stop since the day I started working there and my fellow managers and other employees make each day exciting and make each shift enjoyable. Our mission is to strive to be the best and it is extremely encouraging to work in such a motivation environment.

A typical day at work revolved around coming in 5 minutes early each day, getting an apron, and moving to whichever station needed my attendance. I spent most of my time working as efficiently as possible so that I could do my assigned job and start filling everything up in preparation for the dinner rush in the evening, while keeping things clean so that closing was as smooth as possible. I learned about time management, organizational skills, building a set pattern to follow for consistency, and most of all, how to be trust worthy and reliable for my coworkers. While here, I developed management skills not in the sense of being a manager, but learning how things work and trying to find a way to make those practices get done more efficiently. I wanted the business to benefit from employing me. Often times, I'd suggest a new way of doing something to my managers who were working at the same time as me in case they didn't see something the same way I did, and to also help myself understand a situation better for future reference. The hardest part of my job was the physical aspect of staying on my feet for hours and staying productive, but the most enjoyable part was the work environment. Granted, there were some times when tempers were running hot, but the rest of the time it was an overall fun environment to work in.

Get to work at 10 a.m. then make dough tell about 1 to 2 then fold boxes and cut onion and green peppers, then grind cheese by 4, at 4 to 5 we make sauce and fold boxes or get out liners, at 5 to 6 fold more boxes. Then at night we do a final sweep and clean everything and then mop and leave. I am the manager at Jet's Pizza and that is the usual day of work with making pizza through out the whole day. The management is hit or miss depending on what Jet's you work at or when you get in, sometimes the managers are lazy and just sit in the back all day and other times the mangers (like myself) help with all the mundane tasks such as folding boxes. My co-workers are usually fun and energetic but that also depends on what Jet's you work at and when you get hired in. I have had crews that were completely quite before and crews that did't quite down so it just depends on who is working. The hardest part of the job is probably making the pizza's during the rushes, dealing with angry customers and disciplining the employee's when they act up. The most enjoyable part of the job is when you get everything done and you can relax for a second. All in all the job isn't that bad and my boss works around my schedule very well so that is a huge plus since I am going to school. If you are looking for a food related job and you like pizza then I would recommend Jet's Pizza because you do get a employee discount.

Working here is not worth it, you can settle for much more money than whatever they decided to give you. You’ll start off as a dishwasher and answering phones, they want you to have experience in it so they don’t have to deal with the training. I had no experience and it became a nightmare for me trying to learn how to without being talked down to. There are too many managers (4 or 5) that all know each other personally and won’t report to HR but each other instead and will all treat you differently if they don’t like you. At first it’s nice working there because the environment seems chill and accepting, until you open up to them and they make you feel out of place. Everyone knows each other personally there too so you can’t talk about it with anyone there either. The job in itself is easy, the hardest part is learning what to do and asking for help. (even though that’s the point of the job) Keeping to yourself and not involving yourself in drama, doing your job and going home is best way to keep your job there. The enjoyable parts consist of literally just having a job that pays decent and eating free pizza. All-in-all, not worth the time. You deserve to waste your time somewhere that appreciates your hard work. 

Working at Jet's was, in many ways, like working in any restaurant. Even as a delivery driver, my assigned job duties covered answering phones, operating the point-of-sale, washing dishes, cleaning floors, prepping food, assisting the make-line, stocking, shelving, handling money, and of course driving. Everyone who worked there was expected to know how to do everything, but I was the guy who was in charge of teaching them how to do what they needed to do. I was never officially assigned that duty, I just happened to take to it, and I was good at it. Early in my time there, my manager promoted me to Lead Delivery Driver, which meant that I was responsible for supervising and coordinating my drivers in such a way as to keep business running smoothly. I learned how to be a levelheaded leader in the midst of sometimes stressful situations (like being grossly understaffed during a severe thunderstorm, which is the worst time to be understaffed, because customers order lots of deliveries during inclement weather). It taught me that doing the best you can do is all you can do, and that going above and beyond goes a long way.

A Typical Day at Work: Taking orders, making orders, handling customer complaints, cleaning.

What I Learned: From this job I have learned so much about myself and my confidence has increased greatly. I have also gained experience in supervising a crew of up to 30 employees.

Management: Management for as long as I have been with this company is never a disappointment. We are always working hard to improve our team in the best and most effective ways possible. The management always makes your shift worth being at.

Co-Workers: My co-workers have always been the best part of the job. I have gained some lifelong friends by working here and regardless of how many people I have seen come in and out those doors, there are always some unique and great people. We all get along so well and know how to get the job done as a team while having a great time too.

The Hardest Part of the Job: The hardest part of this job is the hours you have to work. When you open at 8:00am one day and come in at 5:00pm to close at Midnight the next day, it makes it very hard to have any free time and fun outside of work. It's unfortunate when I'm missing my family because I work too much at a pizzeria. You are replaceable. 100% of the time. No matter how hard you work.

Consistent & manageable work flow for my position as a delivery driver. Flexible hours & various shift options available, owner is very professional & has established a well operated store in Creve Coeur with a comfortable yet productive work environment. The hourly pay rate for delivery drivers is decent compared to some of the big chain pizza companies, this in addition to the tips received makes for a reasonable income. Jets pays its employees weekly which is another perk hard to find in most other jobs. The tips can vary & are not necessarily reliable as I've had my share of good tips shifts & not so good tips shifts. My best single shift in tips was $135. My lowest was when I had just a total of 1 delivery amounting to $5, keep in mind the shifts scheduled are not always the same amount of hours, I've worked 4 hour shifts & also worked 10 hour shifts. Overall I would say it's been an enjoyable job & would recommend Jets to others who might be searching for employment in this type of industry.

I loved working at Jets. A typical day at work would involve clocking in, checking timed orders, cooking food, solving manager problems, and handling the cash register. I learned that you cannot make everyone happy but you have to always strive to achieve to make as many customers happy as possible. I loved being a manager. Of course you have your days, but you always have to keep your head on straight. I learned that it is okay to have friends but business is business and when things need to get done, then being strict is what is required. I became close with all of my co-workers; some became my best friends. We worked but had fun when it was the time for that. The hardest part of the job was having to get strict with the co-workers that you were closer with, because while being a manager you have to make sure you are doing your job, which is making sure the store is running smoothly and properly. No matter what relations you have with anyone else working, you have to make sure that your manager duties are being fulfilled. Another hard part was having to handle unhappy customers. The most enjoyable part of the job is hearing when customers compliment you on how well you do your job.

Top Job Titles	Average Salary
Delivery driver 386 salaries reported	$16.67 per hour
Crew member 146 salaries reported	$13.81 per hour
Shift leader 82 salaries reported	$15.13 per hour
Shift manager 19 salaries reported	$17.71 per hour
Pizza cook 29 salaries reported	$15.95 per hour

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