customer service associate / cashier

store manager

retail assistant store manager

assistant manager

order picker

Jimmy Jazz

I first started there was a good manager. I am a floor supervisor. I did not know before  I was hired all the previous workers were taken out in handcuffs bc of stealing money.  So basically the new manager was trying to revamp the call center and she was great but the company  itself would not work with her and just keep throwing more and more work at her with no training of the job. 
Well same goes for supervisors and reps. They hire you and just learn as you go which is fine for people that have a solid foundation of customer service itself. I had a 2 week class training coming from the outside to be a floor supervisor of the call center. Well even the old manager only lasted a few months because she never saw a place so crazy. Once new management began it was a free for all. Come and go as you please. Reps hanging out in clusters with 20 calls in queue. It’s very clicky small and the supervisors make you feel inadequate. When you want to talk to a superior about it there is no one who cares. There is no room for growth. I have been there over a year and must have a million tasks. I have always gotten recognition for my good work but at Jimmy Jazz you get picked apart at the seems but again no one informed you of the process or procedure change. It’s like telephone. One person finds out and we pass the info along. It’s just an overall terrible company to work for . I had to buy my own headset cause they gave me a used beat up old one as well as a mouse pad and pens. They supply you with nothing. Then the icing on the cake is every pay check is wrong and you have to fight w payroll to get your owed money you worked for. What a disaster!!!!! You can also come to work in your pajamas . They seem to like to hire ghetto people. The calls are not monitored . The reps sound as if they are out on the streets hanging out rather then working in a corporate office. The pay is horrible and you have sooooo much work given to you. I never even got a yearly review.  I wish anyone the best that works here ! If you intend on taking their medical benefits it costs $350 a pay check and you still have a $60 copay at the dr.

My typical day at work is sometimes easy and sometimes complicated. You have people that get upset at policy, you have to deal with people trying to steal from the store which is the most that I hate to do. But I learn how to deal with it. 
     I learned that patients is the key to success to get where you want to be and also to be a better person. You can not let anyone get to you knowing that it will affect you. Communicating is good when you need help to make the day easier. 
When I became assistant manger it was very challenging for me. I didn't know how to communicate as well because I was antisocial you can say and also it was complicated dealing with employees that doesn't have respect. Two bad tempers wasn't good for a work place, I am happy I dealt with my temper. I learn how to deal with people by not reacting how they react. 
The hardest part I can say about my job is trying to find the best employees because a lot of times you have people you hire that are there for just the pay. They dont want to learn, they always calling out one thing I dont like is people wasting other people time, especially mines.
The most enjoyable part of my job for me is doing sections (which is visual). I like to have things organize and neat. I love my job it made me a better person. Teach me how to manage a store and be part of a team. Its time to move on to big and better things.

A typical day at work for me is usually affiliated with a mild traffic of customer, either they'd like to purchase sneakers or items of clothing. Most of our customers are Latinos, which help me learn a new dialect. Working in Jimmy Jazz taught me a lot about retail companies from loss prevention, employee rights, management and customer service.The management of a Jimmy Jazz is unfair to me. There are signs of favoritism and spitefulness which causes personal matters to trickle into professional work. My coworkers carry great interpersonal skills, they do their jobs but some of them tend to be lazy and leave most of their work for another employee to carry-out. The hardest part of the job is when we're under staffed or when an employee decides not to do their job which causes us to have to speed up our work process, so everything gets slightly hectic. The most enjoyable part of Jimmy Jazz is meeting a variety of customers trying to figure out what the like also getting them comfortable with the employees so they can have a better shopping experience.

- Really amusing/entertaining environment. 
- Usually friendly customers, co-workers, and management(with the exception of one which is my only reason for not working there anymore).

My duties for the day could change depending on how busy we are that day or how many associates are on staff at the time, but my obligations usually remain between the following:
1) Cashier: checking out customers after they have browsed the store and picked out what they´re going to buy, also "up-selling" once they´re at the register.
2) Greeter: standing at the entrance of the store speaking to customers when they both enter and exit the store.
3) Sales Associate: engaging with customers, finding out what they are looking for and actually going get it for them if we have it in stock.
4) "Floater": wandering around the store engaging in conversations with customers, entertaining them if they´re already being help and finding out their need/wants if they aren´t already being helped, while also fixing up the store and refolding and replacing items on display.

A job is a structured opportunity where individuals exchange their time, skills, and effort for compensation. It provides financial stability and can offer personal growth, professional development, and a sense of purpose. The experience of a job varies depending on factors such as industry, company culture, work environment, and personal preferences.

Some jobs offer flexibility, career advancement, and benefits, while others may have demanding schedules, high-pressure situations, or limited growth opportunities. Work-life balance, job satisfaction, and compensation are common factors that influence an individual’s perception of their role.

A positive job experience often includes clear expectations, supportive management, and opportunities for learning. A negative experience may involve poor leadership, lack of recognition, or monotonous tasks.

Ultimately, a job is a personal and subjective experience. What one person values in a job may not be important to another, making career choices highly individualized based on priorities and goals.

Greeting customers who enter the shop.
◾ Be involved in stock control and management.
◾ Assisting shoppers to find the goods and products they are looking for.
◾ Being responsible for processing cash and card payments.
◾ Stocking shelves with merchandise.
◾ Answering queries from customers.
◾ Reporting discrepancies and problems to the supervisor.
◾ Giving advice and guidance on product selection to customers.
◾ Balancing cash registers with receipts.
◾ Dealing with customer refunds.
◾ Keeping the store tidy and clean, this includes hovering and mopping.
◾ Responsible dealing with customer complaints.
◾ Working within established guidelines, particularly with brands.
◾ Attaching price tags to merchandise on the shop floor.
◾ Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
◾ Receiving and storing the delivery of large amounts of stock
◾ Keeping up to date with special promotions and putting up displays.

This job is great for your average sneaker head, as well as a college or high school student. They do advance people way too early as managers. My store wasn't the best, but not the absolute worst either. The workers were cool and the manager too. Its just too many last minute things that go on pertaining the company. The regional manager is messy at times and she'll kind of make it seem like we have to be co-worker against another co-worker. I never tell on my fellow co-workers. The manager is very understanding of outside lives, and he is open to a lot of things. It can get very busy, but when it doesn't, we just clean the store or organize certain things. Overall, I think this is one of the best jobs I've had. They don't do employee appreciation for as much as we do and that can become irritating. I also hate using my discount only on Saturdays and we cant even use them on new releases unless its two weeks after the shoe comes out so by the time we buy it the shoes will be gone.

Working at Jimmy Jazz was an overall great experience that I truly appreciated. One of the things I enjoyed most was the team of coworkers I had the chance to work alongside. Everyone was supportive, friendly, and easy to get along with, which made the environment both fun and chill. Even though the atmosphere was laid-back, there was always an emphasis on making sure customer needs were met first and that every shopper left satisfied. I gained valuable experience in providing excellent customer service and learned how to handle different situations with professionalism and care. The store was also very organized, which made the workflow smooth and efficient. This experience gave me a strong foundation in customer interaction, teamwork, and retail operations. I would definitely recommend Jimmy Jazz as a great place to gain customer service skills while working in a positive, energetic environment.

I enjoy working for this company because it always me to be the friendly and outgoing person that I am without any restrictions as far as what I wear and how I look. I value the needs and wants of the customers that visit the store as well as my co workers. Everyone in the work place is very out going and friendly and has excellent customer service as well as myself. My management team is very understanding an adhere to my needs and wants whenever I need help or have a problem with anything, they are a very supportive team! While employed there I have learned to better myself and know and understand what my customers want an how to better adjust to them and there needs and wants. I would have to say the hardest part of my job is dealing with unruly customers from time to time but I always make sure they leave happy!

From 8am-5pm, I retouched, enhanced, color balanced and uploaded high volume of images under very tight deadlines daily. My job was to prioritize and ensure speed to site efficiently. I had to multitask a wide range of projects all at once accurately by naming files properly and image protocol for uploading and archiving. I recruited, trained and managed freelance retouchers and temps as well as assisted in model recruiting. On slow days I would even photograph product and lifestyle photography like special release sneakers. I also contributed to Social Media Marketing with promo ideas, designing graphics and researching statistic to help grown our target audience. We were a little team of Creative Director, Art Director, Two PhotoRetouchers and one other Graphic Designer. We all worked great together, and always helped one another out when needed.

Top Job Titles	Average Salary
Customer service associate / cashier 19 salaries reported	$10.45 per hour
Store manager 1 salary reported	$42,500 per year
Retail assistant store manager 17 salaries reported	$15.94 per hour
Assistant manager 4 salaries reported	$13.50 per hour
Order picker 10 salaries reported	$1,650 per week

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