nursing assistant

housekeeper

cook

emergency medical technician

repair technician

John Knox Village

I was accepted in to JKVs HSA program.your first contract you sign will say something like you work for us and we pay for your class but if you look at us funny we will fire you and if you are in the cna class we pay for we will destroy your credit. (lie #1). they pay for you to go to class and get your license.(only nice part about my job.) While your in the program you are to follow a cna but if your following your cna and someone feels your not doing something they suddenly become the chief and will do anything to find you and tell you how your supposed to do your job. But not offer to help in any way. This will continue through out your entire employment! Fast forward to your cna student portion. They give you a pay raise and you sign another contract (lie#2) this one says if you don't stay with us we will destroy your credit and black list you if you quit. What they mean by this is that they put you on a do not hire list and you can challenge that 1yr I only know this bc I was told I was going to have to work nights which contrasted what I was told there was a possibility that I would be on nights but if there was an opening I would be considered.so that was the first problem I had. (look if I wasn't a mom I would totally be down for working nights) but it doesn't fit in my work life balance which they pretend to care about. Fast forward to your cna license  Problem 2! You if you work on pretty much any unit but 300 you have 12-20 residents that you are responsible for all 12 hours. In my case all were 100% dependent and the unit had 2 regular aids 1 agency and 5 halls a bath aid and a restorative aid who "help" or in my case find you to tell you your doing your job wrong but not offer to help. In my case 1 aid on room trays 2 aids in the dinning area off the unit. (it was too nursing homelike so now you can't keep your residents who are at risk during meal time /total dependents on the unit with you. They go to a separate dinning room across the hall from the main dinning area. So 2 of 3 Aids are feeding with a lpn and two cmts. While one aid is in charge of anyone on the unit and getting room trays and answering call lights. Problem 3 you get 9 points and only 9 points. They don't care if you pass out at work or are puking your guts out. 9 points and your gone. So they are constantly replacing people because life happens. Problem 4 so much drama! Look I know working with mostly women drama comes with the territory. But I expiranced the  gonna go tattle on you drama bc you've been back for 10 mind and not everyone is layied down after every meal even if they don't want to. (Oh I'm sorry I thought my residents had rights like ever other human.) this unfortunately ended up in me a brand new cna with 17 totally dependent residents getting into some sort of trouble every day and endjng up in meetings every da because I wasn't able to keep up and respected that if my residents refused all I could do was try to look after them the best of my abilities. Eventually they found out that I was fed up I came clean to my manager that I was trying my hardest but it was not working obviously and No one was helping me and coincadently after I turned in my two weeks I was written up for a resident refusing care and eventually suspended and what they decided was termation this all happened in 48 hours and they only gave me 12 hours to correct my "mistakes" which was a resident constantly taking off their o2(even thought I had already turned d in my two weeks) Overall it was a great opportunity but they need to get their ducks in a row before I would ever go back there.

They recently changed to 12 hour shifts and gave everyone a pay cut and more work to do. I work nights so I basically come in at 7 and have to put down anyone the day shift couldn't put down, and they're always short so it's almost a whole hall sometimes. Once I get everyone down I have to give 1-2 showers, sometimes after 8:30 because of all the people I just had to put down for bed. Residents aren't very happy with showers that late. Also may I add that a lot of the times they pull aids off our unit to work other units so we're short and have to work a hall of 24 people by ourselves. Once we get that done we have to pass ice and linen and check people to make sure they're dry, rounds are at 9,11,3,and 5 which the 9 o'clock round is almost impossible to do. So basically after ice and linen we're checking a hall of 20+ people to make sure they're dry and happy and answering call lights. Once 5 o'clock hits we have a list of people we have to get up for the day shift and God forbid one of them doesn't want to get up, Nursing staff will try to make you get up some other poor resident who doesn't want to get up and day shift will moan and groan and complain to the day staff. John Knox has saved a ton of money cutting out the evening crew and we just got a letter in the mail stating they made a mistake and took a $1 from our pay away and reimbursement is being reviewed, what ever that means! No one is going to get reimbursed anything since they CUT OUR PAY! If you plan on working for John Knox expect to work with a short staff, and pay cuts. The change for 12 hour shift was suppose to be for "Resident Centered Staffing" but it's not. They're just trying to save money and work us more so they don't have to staff more. The residents aren't getting the care they need and the employees, well the whole nursing staff is unhappy. I'm pretty sure the higher up are happier with all the money they're saving.

John Knox can be a great place to work at, most of the staff is hard working, and very helpful. but upper management makes things impossible, like making it so their PRN employees can only work 960 hours a year, after that, they either have to switch to full time or leave, thus depleting their PRN pool. They already drove away half of their staff with the 12 hour shifts on a two week rotation instead of six week rotation. You can get written up for being a minute late. One day we had a nurse do a no call no show, so a nurse had to work both  dementia units with one CNA on one and two on the other thats 80 dementia patients for one nurse, a CMT and three CNA's. Well that night they had two falls and of course the poor nurse got in trouble for it and the unit manager was the least bit understanding. but on a normal night you will have 20 dementia patients all to yourself, none of which day shift feels they need to put to bed. So after your done busting your tush putting down all the patients, its time to do rounds again. and management feels no need to even try to staff more.
Oh and management thinks its the staff, that they need to be stricter with their nurses, as if they weren't strict enough, recently I've been written up for not signing up for enough shifts...... which is a lie just recently I've started signing up for the bare minimum I'm allowed.

I started working in February and I no longer work with anybody I've started with.

A typical day at work would be to clock in, check emails to see if any services were needed right away, check the calendar to see what transportation and Dr appointments needed to be done, serve breakfast to senior citizens and wheel them back from the dining room, do payroll for 50 employees, make changes to worksheets as 104 residents care needs changed, make dr appointments and volunteer appointments and transportation appointments.
Do data entry to report incidents, do data entry for nursing staff, including weights, shot records, employees inservices, employee and resident insurance informations, make and print out forms to help nursing staff with their daily record keeping, answering the phone and keeping open lines of communications open between residents families and staff.
Help doctors with rounds and doumentations.
My job was eliminted as were four other jobs because four of the five of us had too many benefirts accrued over the several years worked at John Knox village they cut our position and restructured it and hired in new staff to do the same job with less pay and less benefits.
My coworkers were all great the residents all upset to loose me I helped them solve problems for 15 years, older people hate change the stress of having someone new to take care o things for them was detrimental to several peoples health and well being.

This place was very stressful, never enough employee's. I quit and put in for PRN because they would have you as, a CMT, go to two different memory care units at night and pass pills in both and be a CNA to a hall in both, which is quite tough in the morning when you are trying to pass your early AM's in two differnt memory cares while toileting and changing people as well in both memory cares.  I even had two CNA's one time in memory care 2 and was still expected to take a hall there as well as memory care 1  that I had to run to as well.This place could be good if they staffed it right. They run on agency because they have booted many good workers out. I got booted out because I put my two weeks notice in and went prn and they put me on Thanksgiving to which I called them prior and told them that that was my holiday to work at my full time job.  They didn't work with me and now I can never go back. So if u feel stressed give your two weeks in and just quit, there is too many strict rules on being a PRN there. Also they lose alot of CMT'S and LPN's because they stress them out.

This place looks amazing on paper 400 acres for residential use the residents have everything they need until they have to go to that VCC unit then life changed for the worse there, I couldn’t make it one shift without totally disbelief in who they have taking care of these people. The CNAs there are very young and it definitely shows they don’t care about their job. I’ve brush these residents teeth they have food from previous nights coming out. The resident just look so miserable there. If you are looking for actual residents care and people who actually care about these residents and don’t just let their HR department tell you ANYTHING they say they care but let me tell you their faces will say it all as if they don’t care either. “Don’t let one bad apple spoil your tree” ummm the whole pool of CNAs and Nurses there are bad apples like I’ve never seen it that bad before. If your a true CNA and the heart is in it for the right reasons and not there just for a check you will have a hard workload trying to do it all for these residents that’s all I’m saying. 

I worked here in 2021 don’t get me wrong John Knox is a beautiful place to work the residents were who I loved the most I felt I was fired for a huge misunderstanding that really upset me because I went prn due to having issues with childcare but then the staffing coordinator at the time called and offered me a one month contract which I did the last day of the contract I called in cause they said my kids could not come to work with me fine but I figured no biggie I didn’t miss any other days of the contract they turned around and fired me I felt like they could have been more understanding that was the only day I missed out of the 30 day contract overall the place is nice and the residents are sweet as they can be management picks and chooses who they let get away with certain things I can admit due to childcare issues I had Attendence problems but when I showed up to work them residents got the best care ever from me they all loved me no matter what unit I worked I gave my all to those residents other than that it’s a easy place to work and I think it’s worth applying for I do miss my residents the most 

From Data Management to Management it self there are Huge issues. They are a "Good Old Boys Club", they lie and manipulate the Truth to fit their own ideas. From the President to the VP's to HR they work together to lie for each other to keep things the way they want. Most of them are just riding out their time until retirement and really do not care for their employee's. There is no advancement, no training, no goals. They are a Reactive Group instead of a Proactive Group. They wait until there is an issue then panic to try and get it fixed. They spend resources wildly, making purchases with license agreements with out doing the necessary testing of the company or products first, prior to implementation. They waste resources on almost everything. Their Application Software that is used has no Test Groups or proper Testing Environment. They waste Database Server space, from the SQL to Exchange. They have No SOP's, No Policies. If you make suggestions most are cut down or they put you into a hostile environment. This is Not a company to work for if you have any Integrity.

I have never written a review, but am writing one in hopes that my review may help somebody decide against this place. Please. Please do not risk your license here. If you are somebody like me, and read many reviews, shrugging them off and thinking "ah, it may not be THAT bad." I'm begging you to not do that to yourself with this job. A typical day at work consisted of a workload so heavy that you can not even document on all of your patients unless you stay after work, and consistently dodging your bipolar (literally, and it shows) supervisor. I have never cried over a job. But feel the need to cry every time I return to this nightmare. If I said everything I needed to say to warn you guys away from this job, my review would be deleted. I enjoy busy work days, and have worked many busy jobs, but this one is torture. Please save yourself before you drown.

answering questions from associates, managers and human resources.
getting payroll ready to pay, checking systems to make sure working right, paying taxes when due and reviewing other payroll people's work.
Do management reports.
I learned that most people are honest, but some aren't.
Management talks about things that people want to hear, but the managers don't actually do the positive things that the president talks about.
The hardest part of the job was making sure everything was being done accurately by others. I am a very detailed person.
Most co-workers very nice to work with.
The most enjoyable part of the job was when I knew that payroll was paid accurately and I could help all associates and managers understand different information about the payroll. I also enjoyed figuring out problems.

Top Job Titles	Average Salary
Nursing assistant 2 salaries reported	$16.00 per hour
Housekeeper 1 salary reported	$15.00 per hour
Cook 1 salary reported	$17.75 per hour
Emergency medical technician 11 salaries reported	$17.36 per hour
Repair technician 1 salary reported	$21.00 per hour

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