cashier

crew member

server

line cook

cook

Johnny-Rockets

I've worked at the las vegas location . I love the company.  Orientation sold me then I started working love my job and what I do. Expect constructive criticism from time to time to make me stronger and better. Then I started to be profiled out. I notice every thing I do seemed wrong never got a good praised or your doing better. I also noticed that the Mexican  workers were breaking alot of rule but nothing was being said . There work was very fast but very sloppy no one said a thing not any Hispanic manager . I also found out they all hang out together, party,drink, ect.
I need my job. All cures so bad don't respect any other emplyoee. I've mention several time for them to change there choice of word to express them selves  manager 2 main on do nothing cause there all friend. Know I'm upset all the time. I go to work scared every day thinking I'm going to be harrassed scared to tell THE GM cause the Manger talk about him like they all family and I've seen other people be miss treated.  I stay cause I need my job I'm quite cause I'm scared to speak. I cry cause I like my job and never know when it's my turn to be fired or write end up. They talk about every on in Spanish you can feel it.as they look at you with the corner of there eyes and talk and laugh as your singled out or talk about some one you know it hurt so bad. This job mighth cause my life.  managers are so mean. Every one deserve kindness and respect. I'm just scared every day any one feeling like me my advice is to keep a note book write every thing down  so if you do die because of this abuse from manager and emplyees some one will know. the location I work at GM only listens to on Manger and her word is the bible!.that's the covers at ion I hear and from what I see its true.  I've seen it. My lively hood is in there hands. Thinking if I learn Spanish I will be treated kinder. If I didn't like my job and the hours wasn't convenient for me I would not take this abuse.JUST WANT TO ENJOY MY JOB WORK GOID. TIRED OF CRYING

The hours are grueling,mostly nine hour shifts,weekends eleven and if they feel like putting you on a double they are thirteen hours long,all you get for a break is a quick cigarette once per shift and the management gives you a hard time about that too.The floors are hard ceramic tile and your feet hurt,your not allowed to sit down so at the end of nine hours they are in pain,being able to walk another step is impossible,the pay is way below minimum wage plus tips,you can work twelve hours and not even make 100.00,on top of that they make you tip out the cooks two percent of your total sales and the host who also busses.The servers also have to fry cook and make several items on the menu mainly the fried items so not only are you a server but also a fry cook.The uniforms are ridiculous,you have to wear a bow tie just to serve greasy spoon food and a red bow in your hair.The music is old and the singers are mostly dead.We have to stop what we are doing and sing and dance to r.e.s.p.e.c.t. and the customers love it but the servers don't because we are not getting any.It is a go nowhere job with not one single benefit for any store employee not even paid overtime.The decor is bright and searing with neon red lights and many workers complain of headaches.The managers are usually found sitting in the office where they watch everyone on a monitor from several angled cameras. They pre shift that they know employees are doing drugs in the bathroom and some of the managers even swear during it including the f word.They also make the servers report twelve percent of our sales as tips earned whether we earn that much or not and from experience I did not. If a customer walks out with out paying their bill we get to pay it.

In a typical day I would take and complete orders for between forty and two-hundred people in the Mohegan Sun casino. The only thing I really learned was how to deal with angry customers, because almost every customer was either angry or depressed. I am certain that not even one person I served was actually hungry, but they all insisted on buying the over-priced, poorly prepared food.

The management was decent when I started there in 2012, but after the old General Manager was let go his replacement (the previous assistant GM) became power hungry, fired some of her best staff and reduced everyone's pay without their consent or knowledge. In fact I was fired from there for filing a wage-claim against them when I found my pay had been unlawfully reduced.

My co-workers there were a mix of people from different backgrounds. Many would slowly become increasingly depressed the longer they worked there.

The hardest part of the job was at the end of each twelve-hour shift when I turned in my cash register. If the drawer was short then I had to pay the difference in spite of the fact that I wasn't the only one that used the drawer, and the law specifically states that they were required to investigate any such instances.

The most enjoyable part of the job was the sense of camaraderie I had when I first started. By the time I had reached my second year working there that joy was dead and buried never to be seen again.

If getting your schedule at 1:30 am by text than revised 2x' before noon is good business go work there. It is on call 24 hrs and if you do not answer u get erased from the schedule for a week. It is stressful and very demeaning place to work. Nothing is stable, having a manager in name only but no real management authority or even one that wants to be in charge when needed just does not work.
Hope the best and appreciate I have no physical or internal stress related problems. Cleaniness is not deep just vaneer coating.
I would not eat there, except breakfast which does not include the pancake batter. Co-workers gossip and you know to watch your back. hardest part is giving 200% and not being appreciated, you are owned even in your personal life. Enjoyable is when owner is out of town and we had ran a smooth team. servers are competing for who sales the most and uppselling is huge which is fine but causes friction due to quotas set in each station and taking tables not in your section which happens alot. No loyality just fear. If the labor board ever got all the dissatisfied workers together they would have make alot of employess happy. Break times taken off daily even if you do not take a break, clocked out even when you are still working so labor costs are below 15%, credit card tips are taken off your pay checks every pay period unless it rounds out that you would owe them. You work for free if taken off.

In my time working for this company, I have learned that no one is going to have your back in the world. As far as the management is concerned, the corporate pricks in Arizona who think they run a fantastic company don't even realize how awful it is to work for them. No health benefits, no progression or area to move up. Promises are consistently made so that the staff feels a sense of comfort and trust, only to never see it. I'm sure Johnny Rockets as a whole is probably a really good company, but as far as the South Western region is concerned, I will never return business, and I will never suggest this place as a place to work. The higher ups won't allow us to purchase the things that we need to run the business even to health code. 

A typical day at work for me, usually consists of me having to make up for everyone else's work that is slacking, most people walk around like it's some wonderland full of free time and that you can just show up and make some money for a few hours and not do any side work, no one has control there. Being consistently threatened by my District manager and never being shown any appreciation for the hard work that I provide. You can only do so much for people before you really have to ask why you're wasting so much time or some of the most arrogant people you've ever met.

On a typical day I would arrive approximately fifteen minutes early for my shift in which I helped stack dishes and get ready for my shift. When it was time to clock in I would observe my section and let all new customers know I will be taking over for the rest of their stay. I was required to serve food and drinks promptly and strive to satisfy all customers needs. Upon closing we would clean up the restaurant dining area, kitchen and bathrooms. I learned that being a server can be very hard work and long hours, but it is also fun and provides ample opportunity to socialize with new people. The management was very firm and ran a tight shift which benefited sales and over all performance from employees. Coworkers were friendly, accepting and team oriented. The hardest part of the job would be rush hours when your job becomes not only managing your own section but delivering food and drinks that arrive in the window to others sections as well. It became unorganized and random when extremely busy, and lack of communication from one server to the next posed problems. The most enjoyable part was definitely dancing and singing and getting to bond with customers who soon became regulars asking to sit in your section.

you clock in ready to work and start taking tables immediately. Keep your station clean at all times so you are able to find whatever you need to find quickly and efficiently. Be kind and friendly to all customers and serve them with a smile. Make sure everything you order comes out correctly before bringing it to the customer. Take care of any customer complaints and ensure that in the end the customer is always happy. The management is good, the supervisors were always very helpful and positive about everything. They would help everyone out in any way that they could. My fellow servers were also very helpful, there is always teamwork in this place to make sure everything gets done correctly and efficiently at all times. The hardest part of the job was having difficult customers that were never happy no matter what you did. The best part of the job was the fun everyone has together, because we got along so well.

This particular Johnny Rockets is in an outlet mall location in San Marcos, TX. That being said, its location allows an incredibly high volume of guests, however it the dining area and storage areas were very limited. It is a common thing to be on a wait every day. Normally in a restaurant, under high volume stress, staff turn over rates would be very high, but at Johnny Rockets, the teamwork mentality keeps people around for years. The staff is dependable and reliably trained up to and beyond specifications. The hardest part of the job would be lack of investment from the ownership and general manager, which by no means slowed or affected the quality of service or work. The most enjoyable part of the job is being part of a close-knit team that delivers edible happiness to the public in large quantities.

Do not work at the Long Beach location, manager does not know how to train properly, expresses her stress in front of customers and yells at you for not remembering what she said two hours ago saying you weren’t listening. Not professional at all. The management is supposed to be discreet when correcting mistakes not talking down to people in front of customers about how many mistakes you make. Some customer even looked at me and felt bad, and gave me a decent tip. But I don’t want to earn tips that way. As a trainee of course you’re gonna make a ton of small mistakes but to her all those are big problems. For example I went to simply log in while she was talking to me, but was still listening to her every word. And she yelled at me for “not listening.” This manager owns the place but I think she should be revoked of her management “skills” and position. I quite two days later because she was so discouraging and barely showed you how to do anything she just told you what to do and did it for you and complained that you did nothing.

I worked here while I was attending college a second time. It started off great but near the end, half of the employees simply stopped caring. Management began to suffer because of these difficult employees and internal conflict was almost a daily thing.

During my last two years here I had surgery on both of my heels (one at a time) and was barely accommodated each time. I told them I could not work the same hours as before but was willing to do smaller shifts on more days to make up for it. I also told them that if I needed to sit down, I had to sit down, because I could not be on my feet for the same amount of time anymore. This caused a problem with my fellow employees, despite several notes and referrals from my doctors about my condition.

Eventually I ended up quitting when my GM did because I could not take the overwhelming workload anymore with my health conditions.

Top Job Titles	Average Salary
Cashier 10 salaries reported	$17.00 per hour
Crew member 36 salaries reported	$16.42 per hour
Server 11 salaries reported	$14.86 per hour
Line cook 4 salaries reported	$14.88 per hour
Cook 3 salaries reported	$19.50 per hour

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