truck driver

customer service representative

roll off driver

logistics coordinator

business systems analyst

Jones Logistics

This company is full of empty promises and upper management that are incapable of proper leadership. You can’t expect a “manager” to lead a department when they can’t even remember sending vital emails or function in a leadership environment. 

They have little to no interdepartmental communication and chastise you for helping another department. Simply saying “that isn’t my job”.

They offer little training, overwhelm you with tasks and expect you to pull a mountain out of a unicorn’s azz. 

Even if you play a vital role in some of the important operations you are on a need to know basis. Asking supervisors any pertinent information elicits an “I don’t know “ or “That’s not my job”.

You are accused of going over someone’s head when attempting to find out the needed information to do your job properly. Upper management will try to take credit for your work. 

They lure you in with how they’re such a family oriented company, but expect you to cancel plans/arrangements that you’ve made months in advance. 

They base their hiring decisions on a culture index that places incompetent personnel in departments they have little to no experience in that department. 

If you show interest in another department or apply for another within the company they will inform you that you cannot leave your current department or apply for another department without their approval/permission. 

If you confide in the human resource or employee liaison in confidence they tell the entire company what was discussed in the meeting. 

You will be respected more working at McDonald’s or Walmart and have a greater chance of advancement without consequence. 

The company used to be good. They used to care about their employees and the values they had on the wall. In the last year and a half they’ve turned over almost all of their leadership and replaced them with people from a company they acquired. They will promote you if you’re doing well, but then turn around and let you go quickly afterwards. I saw it happen so many times. They still try to promote those “core values,” but they don’t mean anything to them anymore. They’ve lost tenured employees because of the change. They pile on so much work that it’s impossible to have a good work/life balance, but they pay above market so it makes it hard for people to leave on their own. Despite this, people do continue to leave. Good people. Then they churn through good ones and keep the bad ones. They say they care about what their employees think and want and are always doing surveys, but they don’t take action. They don’t listen. Those Best Places to Work in MS titles were bought in a “pay to play game.” Then they stopped doing those because it was too expensive and started just surveying employees and that turned out awful. The new management has no empathy and lack the ability to listen to any ideas other than their own. HR is a joke. If you try to go to HR with an issue, everybody in the company will know about it. I would not recommend this company to anyone anymore. 

I was an employee for 2 years and consistently exceeded every metric and KPI associated with my role. I worked overtime, spent time away from my family traveling to customer sites, and never complained about putting in additional work over 40 hours a week. Despite this, I was in constant fear of losing my job. When Jones Logistics acquired Nationwide Logistics and began to put Nationwide Logistics people in leadership roles in the company, morale went down and legacy Jones Logistics employees began to lose their jobs. Decisions were made without proper thought and ideas were implemented without a proper plan, causing scores of drivers to quit and lower level employees to look like idiots while trying to implement the half-thought-out ideas. A VP called an emergency meeting to reassure my department that our jobs were not in jeopardy of being relocated. However, despite that claim, my fears were realized just a couple months after that meeting when my entire department was laid off and told our jobs were being moved to a different location. This is a great place to work if you enjoy job insecurity despite your hard work and the constant fear of leadership deciding your job would be better off at a different location.

During my past years with JOLO, there were many great people and times that I cherish always but the current atmosphere is hostile and destructive. People that were once close friends and enjoyed working together are now enemies and despise each other. Bad management has created this environment. Our manager has her favorites and they get away with anything.  No one feels comfortable going to Hr because the manager will strow anything you say all over the company and create more trouble.
There is zero chance of growth and 100% chance of being written up for anything that they can write you up for then hold it over your head when it's time for the annual cost of living raise. The new office is a terrible work environment because we are in one big room and it's constant chatter and loud talking/laughing. Even though there are tons of empty office space, they are just empty and everyone is miserable. We can't have refrigerators or pot plants but the other company that just moved into our area does have refrigerators and plants. If you're looking for a fair and positive work environment, keep looking. It ain't here!!!

There are some really good people in the company but the management is full of people who know someone that got them their job. I was constantly dealing with lots of misinformation, confusion and problems with communication. Only a select few know what's going on and they won't communicate because it makes them feel powerful to withhold info.
I was always hearing rumors about what was about to happen or what was about to happen because the manager, of a 2 letter department that starts with H, loved to tell all.
Work life balance wasn't there. You're expected to work your shift, clock out and then work on at home. Phone calls, emails constantly going off. After Jones purchased nationwide, lots of jobs in other divisions moved to TN. That lead to lay offs which led to rumors and uncertainty of more lay offs. Very stressful times for everyone. In my opinion, having one person that controls safety, maintenance and all of the other trucking operations is too much power for one person.
All in all - if you thrive in a workplace of confusion and gossip this is your place.

I was sooo excited to be apart of JOLO.  I was recruited by my BFF and enjoy working with her. The current office is made up a 2 floors. Downstairs is quite and dull just like a public library.   Upstairs is fun and active with music and laughter always.   A few weeks into working upstairs is when the new wore off.   My team mates are good people and I love each one but there is issues lurking.   
I have never in my life been a part of a business that has more office drama, back stabbing and constant speculation and drama.   I've delt with drama and water cooler gossip at past jobs, just never expected so much of it to come from the HR department.    
Pay is OK but time away is still full of work.  
This is a good starter company for young people trying to get their careers started.
The CEO appears very worried and is never in a good mood.   That energy transfers to everyone that he walks past. Lots of secrets and that always leads to confusion.
I personally feel like a lot will change once we move into the new office and corporate will be able to see what's going on. 



Depends on your license and what endorsements you have. I was there from 2018-2020 so it’s probably different now. But my experience was bad started off as a truck load driver delivering generators to local ltl companies, one they found out I had hazmat it all changed and went down from there. Then I was switched from truckload driver to interplant driver and doing ltl without noticed, forced to do hazmat loads with no compensation. This all happened in year 2 which was my last year and then the company fired everyone I started with from upper management at my location to drivers worked there 2yrs no raise only good thing about this job was the first year, I didn’t slip seat and it was a 3k sign-on bouns and you got 3k everytime they hired someone you referred 15 hun the next or first check the other 15 hun after 6mos with no taxes taken out oh yea and they went from no cameras at all to cameras everywhere that where/are super sensitive and they can hear and see EVERYTHING AND I MEAN EVERYTHING 

As a now former employee I must say that Jones Logistics does not live up to the "Core Values" that they speak of so highly. Majority of the workload was pushed onto me, yet I was under scrutiny from pointing out shortcomings from other members of management. The culture is to have people do job functions outside of their descriptions without extra compensation. They would much rather fire a person for speaking out about unprofessional behavior from upper management rather than address that manager directly. If you want to advance at this location then be prepared to be judged on how well you get along with the GM and not your actual production. So if you want to work at a place where your manager will be allowed to use profane language and disrespect you while telling you to do extra work for no extra compensation then Jones Logistics in Lyons, Il is the place for you.

The company looks great on paper, but the leadership team in Wisconsin is running morale, efficiency, and reputation into the ground. The turn over rate is insane, and they have no appreciation for their team members. For a trucking company, it’s actually sad how little concern is given to the drivers. Everyone is just a number and they make zero time or effort towards ensuring a positive culture or work environment for their employees. The lying and office politics are exhausting and leave everyone walking on eggshells. Training is minimal and very unorganized, expectations are far from clear, and there’s special treatment given to whoever is leadership’s “favorite of the moment”. There are members of management/office team that have extensive and concerning criminal histories. There are no values or morales, all about the money. 

If I knew now what I know, I wouldn’t have worked or took any position at the Mayfair Rd location. Management/Controller have picks/ division in the office . No feedback is ever given to you. Meet once a week on Wednesday and it’s only to see where you are and what you are working on. Management talks about certain employees with other employees. You cannot be transparent with them about anything without them telling everyone in the office what’s going on. Mayfair there are no room for growth and opportunities. 98 locations and Jones capital are both amazing offices to work at for. If you have the opportunity apply with those offices if you are looking for raises and opportunities for growth along with promotions. 

Top Job Titles	Average Salary
Truck driver 73 salaries reported	$35.62 per hour
Customer service representative 3 salaries reported	$22.80 per hour
Roll off driver 3 salaries reported	$1,350 per week
Logistics coordinator 2 salaries reported	$20.25 per hour
Business systems analyst 10 salaries reported	$71,000 per year

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