customer service representative

service manager

fire sprinkler technician

shop technician

scheduling coordinator

Jorgensen Company

Management has no backbone when it comes to control and making their own decisions. I was let go because of a journeyman that has management as his puppets for some reason didn’t like me after about 4 months of being his top helper and that’s without having any write ups or “office talks” about my performance and scoring the highest out of the helpers for the pre apprenticeship test. It’s a joke here and they overcharged customers and are losing more every month. Employees always talk down on the company and wanting to leave and when I first started the same journeyman I stated earlier was getting the whole sprinkler division of fitters to jump ship on the company to screw over management and the company and one journeyman left and I was in the process of interviewing with the new company when the head journeyman got denied because he was asking for way too much and demanding to many things so he brought back the other journeyman after just a week of quitting and demanded more for the company he was just about to screw over so like I said management has no backbone and if the journeyman doesn’t like you you might as well just leave because it’s a matter of time. This company will have no sprinkler future if ran like how they are doing it now. I would go with other sprinkler companies if you’re wanting to get into the trade.

What is the best part of working at the company?
Nothing. They treat employees like dirt, they only care about what benefits them. 

What is the most stressful part about working at the company?
Everything. Very ungrateful managers, only care about what benefits them. They fib about caring about you & how "family oriented" they are. They are NOT 

What is the work environment and culture like at the company?
Negative workspace, negative work environment 

What is a typical day like for you at the company?
Stressful over time, managers breathing down your necks to make the #'s every month because they need that commission check in THEIR pocket. Not yours

I enjoyed my time at Jorgensen Company. I was comfortable with data entry and customer service at the Visalia office. I feel I was passed over for promotions after 9 years because it was a remote office to home office in Fresno, CA. Also my job description started as data entry and was added to as the years passed to in-house extinguisher serviceman and handling safety sale phone calls and orders while receiving no commissions for those extra duties. It became stressful and I felt it time to leave.

Great benefits, hands on training, very competitive pay rates and the people are just great! The corporate culture is relaxed while there is a major feeling of being a part of a team. The company mission statement is clear and it seems that all employees really are there to help people. Expectations and goals are high but the support is present to help all employees achieve set goals. Management wants to help their teams succeed.

What is the best part of working at the company?
Absolutely nothing. They are horrible to their field technicians and HR is a nightmare. 

What is the most stressful part about working at the company?
The Company, HR is a pure nightmare

What is the work environment and culture like at the company?
Hostile, underpayment, backstabbing

I worked there for over 7 years with intensive increase in responsibilities.   Pay was not competitive within the industry and I had to beg for every increase.  Office staff was held to higher responsibilities than sales (field techs).  No Senior Management support. Only older white males promoted and supported.

Productive place to work, and very challenging.  I learned a lot at Jorgensen Co., and that was a plus to add to my resume.  A typical day at work was dispatching technicians to job sites, answering phones, scanning, filling, and data entry.

I loved my 21 years at Jorgensen, Busy all the time.
Family environment plus taking time for personal family was #1.
From our Warehouse to Customer Service loved the interacting whether on the phone or needing help resolving customer issues.

If you don't know how prevailing wage rates work they'll love you working for them, the less you know about your employee rights, the more they rob you!

Great place to work just not any advancement oppurtunities great enviroment and a pretty good management staff who always have your back even when things get tuff id reommend this job highly.

Top Job Titles	Average Salary
Customer service representative 1 salary reported	$19.00 per hour
Service manager 2 salaries reported	$71,250 per year
Fire sprinkler technician 3 salaries reported	$32.67 per hour
Shop technician 4 salaries reported	$18.00 per hour
Scheduling coordinator 1 salary reported	$19.00 per hour

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