customer service representative

maintenance tech iii

forklift operator

senior director

r&d engineer

K&N Engineering

For starters for any position they don’t pay the industry average, the benefits for a large company are real bad. The turnover here is the worst I’ve seen at a place. I’ve been here a short amount of time and the CEO, COO, CFO, Quality Management, have all left and the company is on its last leg basically. This is due to the poor management of the place, they would rather have you dead, to make their numbers. If you work in production the saving grace is the 4 day a week schedule that’s the only good thing here at the company. They haven’t had a great quality system in years and it shows in the parts they deliver to the customers. There is a disconnect between California and Texas plants after the move, people in California don’t want to give you everything you need to make them still wanted and they want the Texas plant to fail because they moved on them. It’s the same between the California and Texas people that are here also. Maintenance doesn’t actually help production they do their own thing and when they come around they have no clue how the machines work. We just have to deal with them falling apart. The different areas of production, shipping, maintenance, receiving, etc.. all act like a separate company instead of working together. To get some delivered across the plant is like pulling teeth. Don’t get me started on trying to order stuff to improve processes they rather you spend your own dime on those things. There are way better companies and ones that pay way more, do yourself a favor and run far away from the place. 

When orders are getting low or to many.
Through progressed;as a loader or front oven- I pour plastic sol in the mold;stretched the material; put on the mold with plastic sol and load in the belt oven. If filters used chrome we pour glue instead of plastic sol.
As a middle person; pour plastic sol to the half mold matching then flip the half cooked filters on it and let them cook through oven.
As a trimmer person; trim the unwanted parts.
As an inspector;clean the chromes, trim unwanted parts if needed and count then scanned the P.T.F and put entry amount in the computer.
As a wrapper person; oil filters, count and wrapped.

Management still a lot to learn about all the procedures,the people, and all what needs to bring the company growth.
My co-workers are nice and helpful,but there is still a little solving matters somehow.

The hardest part of the job is when the production came out something bad.
The most enjoyable part of the job- sometimes the company gave us a bonus reward,holidays party, picnics and gifts.

If you're an experienced tech this is not the place for you. They hire forklift drivers and production workers with no maintenance background, electrical, or troubleshooting abilities as techs. Anytime a problem comes up thats not a no-brainer fix you will get pulled from whatever you are doing to fix it. Saw them on multiple occasions promise lead positions to hardworking production associates then bring someone from California to take the position. Lied to me in my interview and said it was a mon-fri 40 hour a week job then started mandatory 10 hours days all week and mandatory overtime EVERY weekend. The management and company are terrible, They moved here to Texas from California to "change the culture of the company" but brought all the same managers, supervisors, and operations styles that were causing the company to fail there.

Clock in at five thirty in the morning, go to work. Stand all day, besides lunches and breaks, lunch is thirty minutes and breaks are ten. The management rarely come down from HR, they don't greet, "regular employees." 
Co-workers are nice. 
The hardest part of my job there was trying to work during the summer, the temperature inside go to 114, in all seriousness, it's dreadful and people faint every year from the heat. 
The most enjoyable part of the job was going home.

As a professional sales rep, I would not recommend working for K&N. Incredible product that sells itself but the lack of communication on expectations and direction makes for a confusing work environment and consequences if you ask and then even more consequences when expectations of you are not met but never communicated. As confusing of a statement as this is, is how confused the management team is. Do not allow them to sell you on working there; NO GO!!! The Health insurance is horrific!! They have a terrible car allowance that they falsely advertise. They are micro-managers and their entire system of checks and balances is micro-managing. If you enjoy freedom and flexibility with direction, stay where you are or look elsewhere.

Answer phone, email, or chat questions. Help frustrated customers regarding K&N products, repetitive work, great co-workers. Very casual atmosphere. Strict on clocking in and out as well as for lunch. Fast 30min lunches. Must know products from 4 different overall company brands. Must have knowledge regarding muscle cars and domestic applications. Questions asked can be farfetched and difficult to obtain, however co-workers are helpful. Phones are usually ringing non-stop. Can get boring quick after giving out repetitive answers. Get to travel if chosen to work a vendor show. Usually will require working the weekend if you get picked. Some vendor shows can be boring and others exciting.

The work is great, management is horrible. The upper management is constantly changing. The only clear path to success here is following the path of a brown nose. If someone shows potential, they replace them. It feels like they are rearranging the deck chairs on the titanic. Please don't take a job in maintenance. One of the worst supervisors I've ever known. They don't want you to succeed, they just want a robot. No breaks, write ups for stupid things, and constantly changing what is required to avoid discipline. No pay raises or promotions. Benefits SUCK. If you go to HR with anything, you get mocked and ridiculed. This place has the highest turnover rate I've ever seen. If you take a job here, be ready to be miserable all the time

What is the best part of working at the company?
The commute. Their software program and IT system was the best, which helped me do my work faster. 

What is the most stressful part about working at the company?
After Covid, returning back to office surrounding your team not the same, no communication of details, you have to wait for day for answers or follow-up. But, was able to manage my stress under pressure. 

What is the work environment and culture like at the company?
Individual focus driven, work without management, learn on your own as you go, software friendly.

What is a typical day like for you at the company?
E mails, call customers, send statements, receive payments, reconcile all day, process credits, send copies of invoices past due.

In an attempt to mitigate potential accidents, Safety set up cones into “bottle necks” and height limiters for equipment, requiring operators to change machines multiple times for each individual task.

Upper Management won’t even bother introducing themselves before reprimanding employees. 

Everything is micromanaged and takes away any sense of responsibility or ownership. Ex. Box cutters are forbidden from use, as they are seen as a safety hazard in all situations.

Learning is a lifelong process, and I had an invaluable  experience dealing with the management team. I will use my poor experiences dealing with them, to create positive ones for other people in future.

When I started everything was great. Good job, great coworkers, great company morale. Then Craig Scanlon (2023 new CEO) came in. At first things were fine but then he brought in his friends. These people, legit, don't know what they're doing. He pushed out all the managers that were long-time employees. Over 300 people laid off in 2024 from the Riverside location. Morale tanked. January 2025 more layoffs. Then he had the nerve to jump ship with no warning to ANYONE! The CEO found another opportunity and just up and left. I feel so bad for the people that are still there. Bad morale, high cost benefits, and who's next on the chopping block. If you're going to work there, make sure you're invaluable and work near Dallas, TX.

Top Job Titles	Average Salary
Customer service representative 5 salaries reported	$19.20 per hour
Maintenance tech iii 5 salaries reported	$34.84 per hour
Forklift operator 3 salaries reported	$18.63 per hour
Senior director 4 salaries reported	$202,500 per year
R&d engineer 3 salaries reported	$62,167 per year

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