subcontractor

sales representative

regional sales manager

remodeler

construction supervisor

K-DESIGNERS

The night before I always get a list of clients I’m going to see with an address and also brief details about what the customer is wanting/considering to remodel. At this point I can anticipate the next day by planning my travels and also grab the samples and tools I need for each customer consultation. We generally get 2 to 3 leads a day which are always spread out in 4 hour increments giving you time to present consultation and get to the next appointment.  I am almost always issued appointments that are reasonable to get to  geographically and still have plenty of time to make my next appointment. Leads are always warm but it is hard for the office to gauge who might truly be in need of remodel work vs who is just wanting to be educated about their project and are shopping prices. With that said, it falls on the market director to give the customer every reason to upgrade and make the project desirable. 
K Designers definitely sells quality products and materials and backs everything with lifetime warranties so this makes the project desirable and valuable. We go through an extensive week long training and get tested in that week to be sure we are knowledgeable about what we are going to be offering.  We also shadow other reps the second and even third week if needed to watch how veterans go through the consultation. Each rep starts with the easiest products to sell first which is windows. Once they get comfortable with that they start getting information and training manuals to sell bathrooms. Finally they get manuals and training to do siding consultations. It’s a gradual process but no one is pushed into the next phase until they feel ready. There is plenty of training and out office has very knowledgeable reps that are all very willing to answer questions or have you ride along if you need a little help or even extensive training. All veteran reps are successful in our office and each one has a wealth of knowledge that they are willing to offer but you’ll has to be proactive and ask. There is a great culture in our office and we want to see everyone succeed. We also have training every Monday in the office and are ask to come with questions. We usually have a topic that focuses on areas we as a team need to improve or we have something new that is going to go into effect soon. Plenty of snacks and drinks are always waiting in the conference room when you walk in. It’s a great environment. Our install manager is always there as another resource or to discuss projects that you’ve sold. We work as a team and try to provide the best possible product and service. Repeat business is a focus and we love knowing each project is done perfect so that the customer is happy which brings added business and a happy work environment. You definitely need to be proactive and  take some self initiative to reach the success that you want to achieve. This is not a job where you are going to be spoon fed. You can’t just show up and expect success. The more you ask questions the more you’ll learn and the better you’ll become. There are also plenty of resources like training videos and zoom calls if you need some extra training or sharpening your skillset. 

Worked in the Telemarketing division.

Everything is subject to change at this company if you work the phones.

I believe that management tries to save money by taking away perks from telemarketing staff.

They have a $50 attendance bonus for perfect attendance. They took that away shortly after hiring 3 new managers, so I'm guessing they want to make up some of the money lost. 

Now you must have 10 leads on the board to qualify for the bonus. Lots of luck making that happen.

When I first started and they needed more people, it was a really positive environment, but now they're using different tactics of management that aren't friendly anymore.

You cannot control certain random aspects of the job, and management acts as if you can.

Answering Machines and angry people hanging up on you and telling you immediately to put them on the do not call list. You get whole days of nothing but that. It's truly random, but some management beats you up about it being on you..that you can decide how big the paycheck is.

They took an hour off our schedule because they can. Now they're saying if you don't get a certain amount of leads by when they want it, they'll send you home "for training", which isn't paid for. Doesn't sound legal.

I think they want things to stay at a high turn over rate, because if everyone is fully trained but we're failing, who's fault is it? If they can keep enough people quitting, they'll always have people to train, and therefore, they're justified in having managers.

Everything's a pitch in sales. Everything's a spin. You keep the chaos coming and hope the machine moves fast enough so no one knows what hit them.

As with almost every job in existence, you have politics. Junior Telemarketers are supposed to have the opportunity to make calls to customers we set an appointment for and couldn't make it out to see for whatever reason. It's an easier sale, and if you set it, you get that commission. 

Apparently, this perk is now reserved for one of our manager's younger brother and not the rest of the juniors. Guess who's getting all the loot?

I'm thankful for employment, but they're currently focused on overhiring and creating an environment of high stress to keep that door revolving. More part-timers , low pay and no stability.

There is a feeling that everything could go away tomorrow. 

If they're ever low on cash, they'll just take it from the lowest on the totem pole.

I would never recommend anyone to work here!!!!! The managers are rude. You can’t speak they just talk over you. I had a doctors appointment and I was disrespected for leaving early to attend the appointment just to find out that the cervical cancer I had thought was gone was back. This company doesn’t care about the employees they just care about making money. 

They gossip about there own employees. Don’t teach properly. Have poor judgment of character. Don’t see any means to move up in the company. Only the favorites get the choice of making the most leads. One manager was very touchy touchy inappropriate brushing his hand on my leg and then when I tried to look at my watch due to feeling uncomfortable I was asked if I had a hot date. One started an inappropriate rumor about me and another coworker which was extremely wrong. You have to share a desk with another coworker and they desks are dirty as all get out. 

Don’t even get the bonuses like we where told. Lied to me about saying that my schedule when hired turned our to be something completely different. Then in front of the entire training class told everyone they could work Monday-Saturday but I was only allowed to work Monday-Wednesday. Wrong wrong wrong!!! 

I would never recommend anyone to work here ever!!!!!!!!!

I didn't expect much out of this job and quite frankly it's not the worst job I've ever worked. I was a Telemarketer for a year here. Here's a few glaring negatives:

- Disgusting work environment- they have carpet and cubicles older than I (I'm 30)

- Very rare opportunities to advance: You get 28 hours a week and you have to thread the needle with your performance to graduate to a full-time employee. I performed very well and got great reviews from my managers, but I still wasn't able to get promoted. Oh yeah, and you get no benefits till you become full-time.

- Absolutely no job security. If you suck, you're out. I was a natural at my job, but there are many who aren't...so the turnover rate is rather high. 

Here's some positives: 

- It's some of the easiest work I've ever done. I'd sit there for 6 hours and in between calls from the auto-dialer software, I'd read a book, study, play sudoku, etc. 

- I had the pleasure to work for one of the best managers I've had in the 16 years I've been working. He's an Army vet that truly cares about his role in the company and ACTUALLY treats his team like family. If you ever work for him, you'll know who I'm talking about. 

- Performance-based cash bonuses. Don't always happen, but it's a nice way to end the day.

When you arrive there you usually have a minute to say hi to your coworkers, but once everything gets started expect to be pretty busy, I definitely learned a lot of telecommunication skills from this job, it can also help you manage stressful and or embarrassing moments, The part i loved the most about this place, and the support and team like environment, everyone cheers each other on,  and they have a system where you are rewarded for your good work, when you get a sale, and they announce your name in the middle of your shift, and everyone cheers you on, it really encourages you to do your best, i completely approve of how they run the place, i believe more employers should have a positive system like this, it can prevent confidence problems and hostile work situations. figuring out how to appeal to a customer, especially an angry one can be very difficult, but I would have to say, pronouncing some people's names within the matter of a second must have been the most difficult part of the job, if you mess up someones last name then you ruin their attitude for the remainder of the job and that is not very good business.

Typical day at work with this company consists; Upon clocking in you receive willing or not, an update of the internal office issues/drama through out the entire company for the first 30 minutes. Secondly, you inquire, while gathering necessary material needing the most priority attention, about where we are at concerning our daily appointment/sales goal(s) as well as changes in product and/or procedures that have been updated and/or changed from the day prior. The hardest part of the job is there is no opportunity for advancement, quarterly pay raises, or investment options, let alone our immediate upper-level management are not well versed in the operations and procedures needed to properly and accurately achieve company goals on a daily basis. Most enjoyable aspect of this job is I get a chance to work with some very interesting associates as well as the opportunity to assist the consumer with saving money as well as energy costs through the Home Improvement products offered.

Great product but.....if you don't mind being micromanaged to death, even as 1099, have continued brow beating by management, and undermined by sleazy, pushy, and disingenuous salesmen, this is the place for you.    .  The sales techniques are absolutely antiquated, a model from the 50's...
I was embarrassed to sit with the guy "training" me at appointments...The customers were pressured beyond belief and the manager was absolutely intent on making the sale NO MATTER WHAT!!!!  If you don't make the sale, management will make sure you know you are not a valued asset by brow beating you to death.

This was the most unprofessional company I have ever worked with...
1st day Manager says " Keep an open mind"  I should have left right then and there...As a seasoned salesman, this company treats their production team with total disregard and disrespect....It is a revolving door there and this is why. In my short month there...22 days too many (because you are under intense pressure to work 6 days per week)...I saw many salesmen come and go....   WATCH OUT !!!

I’ll keep it simple... You don’t get good pay.  Finance rejects sales a lot so you don’t get commission much. When you move up to T-2 (when you get promoted) you get paid less than you were getting paid before in commission and don’t even get an hourly pay raise. They pay you the bare minimum and hold the right to change your pay whenever they so please. They blast music so if you don’t like a lot of noise, it’s definitely not the place for you. You have to harass home owners everyday and sometimes the same people everyday for a week straight. The people who work there... are probably the only good thing about working there. There are a lot of really good people (not all but a lot) who work there and are very happy and upbeat. But if your are looking for a place to be able to pay bills and not just make friends then you should honestly probably look elsewhere. This is my honest opinion and I’m sorry it had to be so negative. 

I worked for this company from October 2018 until February 2019.  I achieved their 3 month sales goal in my first month.  
The downfalls... 
You have to use your own vehicle with no reimbursements.  You have to pay for your own out of town travel.  You as a sales rep can be responsible for paying out of your commissions the customers finance charges.  If there were unexpected charges for the 'job' to be completed, the sales rep is responsible for paying the difference.    
During this time a bulk of the leads were lied to to get me in their home.  They are cold leads.  
I was head hunted by another company and when I resigned they still owed me over $7k in commissions and bonuses and ended up only paying me just over $1100.  They ripped me off $6k not to mention the wear and tear on my vehicle.  I kept detailed records of each job I sold. 
DO NOT WORK FOR THIS COMPANY IT IS EXTREMELY HIGH TURN OVER.  In the short time I was there I watched MULTIPLE people be trained, ran ragged and tossed aside.  They will take advantage of you.

*A typical day mostly out of town, call in to a sales meeting focused on skills development. Receive first lead of the day and meet with prospective client in their home. Inspect the home and discuss solutions, product line, and company. Take credit application and write contract. Pick up next lead until last lead at 8PM at night.
*I learned how to connect with people and what motivates them to move forward with a major purchase and investment in their home.
*Management was approachable and available to help at any time of day.
*Co-workers were exceedingly positive and supportive both in a friendly competitive way and in sharing techniques to work through customer objections.
*Constantly on the road, not having enough leads to go around (must self generate), long wait to pay outs.
*Meeting new people and helping them achieve their dream homes.

Top Job Titles	Average Salary
Subcontractor 41 salaries reported	$110,000 per year
Sales representative 9 salaries reported	$186,667 per year
Regional sales manager 6 salaries reported	$123,333 per year
Remodeler 17 salaries reported	$110,000 per year
Construction supervisor 1 salary reported	$62,500 per year

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